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Duration 14 hours
Course Outline
Introduction to AI in HR
- Overview of AI capabilities relevant to HR, including LLMs, automation, and analytics
- Common HR use cases and areas of impact
- Assessing readiness and defining the scope for AI pilots
Responsible AI, Privacy, and Compliance in HR
- Data privacy fundamentals and the handling of personal data in HR
- Bias, fairness, and legal considerations in recruitment and performance evaluation
- Governance, approval processes, and documentation for HR AI projects
Practical Prompting and Generative Workflows for HR
- Crafting prompts for job descriptions, candidate screening summaries, and offer letters
- Templates and prompt patterns for HR communications and policy drafting
- Prompt iteration, validation, and human-in-the-loop verification
Automation and Process Design
- Designing end-to-end workflows that integrate LLMs, spreadsheets, and HRIS
- Automating repetitive tasks, such as interview scheduling, FAQ responses, and onboarding checklists
- Integration patterns with APIs and low-code tools (overview)
People Analytics and AI-Driven Decision Support
- Utilizing AI for workforce analytics, including attrition prediction, skills gap analysis, and learning recommendations
- Interpreting model outputs and communicating insights to stakeholders
- Setting KPIs and measuring ROI for AI initiatives in HR
Change Management and Implementation Roadmap
- Building cross-functional teams and stakeholder engagement strategies
- Pilot planning, rollout phases, and training for HR teams
- Operational considerations, including monitoring, maintenance, and continuous improvement
Hands-on Workshop: Designing an AI-Enabled HR Use Case
- Group activity: selecting a target problem, designing a solution, and creating prompts/workflows
- Presentations and peer review with ethical and operational feedback
- Next steps and templates for pilot implementation
Summary and Next Steps
Requirements
- Basic familiarity with HR processes and terminology
- Comfort with using spreadsheets and web applications
- Interest in the practical and ethics-aware application of AI in HR
Target Audience
- HR managers and HR business partners
- Talent acquisition and people operations professionals
- HR analysts and people analytics practitioners
