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Course Outline

Introduction to AI in Everyday Business

  • What is AI? Separating myths from reality.
  • AI Categories: Machine learning, natural language processing (NLP), and computer vision.
  • Real-world examples in retail, food service, and fuel stations.

Key Case Studies

  • Retail: AI-driven demand forecasting and inventory automation.
  • Food Service: Predictive ordering, menu optimization, and smart kiosks.
  • Fuel Stations: Personalized promotions and advanced customer analytics.

Practical Module 1: Essential AI Tools

  • Leveraging ChatGPT or similar platforms for customer service and FAQs.
  • Testing a basic image classifier or data predictor.
  • Utilizing AI to analyze customer feedback and reviews.

Practical Module 2: AI for Business Scenarios

  • Workshop simulation: Applying AI in a small retail environment.
  • Interactive challenge: Reducing waste in food service through AI.
  • Discussion: The future of AI-enhanced fuel stations.

Roadmap to Getting Started with AI

  • Starting small: Utilizing free tools and services.
  • Identifying internal champions and pilot areas for AI testing.
  • Q&A and open forum discussion.

Summary and Next Steps

Requirements

  • Foundational knowledge of digital systems or operational tools.
  • A strong interest in exploring practical AI applications in business contexts.

Target Audience

  • Retail managers and frontline staff.
  • Food service operations professionals.
  • Fuel station business managers and key decision-makers.
 4 Hours

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