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Duration 14 hours
Course Outline
Shifting to Model-Driven Decision Making
- Transitioning from static rules and human judgment to scored options.
- Managing the speed and scale of automated actions.
- Identifying new failure modes and accountability gaps.
Inventorying and Classifying Decision Risks
- Creating a comprehensive catalogue of automated decisions.
- Assessing impact, reversibility, and stakeholder effects.
- Establishing risk tiers and corresponding control expectations.
- Assigning ownership for each decision class.
Accountability and Human Oversight
- Distinguishing between meaningful and nominal human review.
- Setting autonomy thresholds as core governance decisions.
- Defining escalation pathways and response timelines.
- Identifying accountable owners and approval sign-offs.
Decision Records and Explainability
- Defining the components of a defensible decision record.
- Retaining confidence scores, options, and contextual data.
- Ensuring traceability of models and versions.
- Communicating decisions effectively to customers and regulators.
Policy and Boundary Management
- Governing approved option sets and managing change control.
- Implementing threshold governance and periodic reviews.
- Defining prohibited decisions and enforcing hard stops.
- Integrating policy-as-code alongside model outputs.
Regulatory Compliance Requirements
- Adhering to EU AI Act obligations for decision systems.
- Complying with sector-specific rules in finance, insurance, and healthcare.
- Addressing data protection and rights regarding automated decisions.
- Maintaining documentation and evidence of conformity.
Vendor, Licensing, and Provenance Risks
- Evaluating hosted decision APIs versus open-weight models.
- Reviewing license terms for derivative and embedded models.
- Mitigating supplier dependency and discontinuation risks.
- Ensuring weight integrity and version pinning.
Bias, Fairness, and Outcome Monitoring
- Detecting outcome disparities across different groups.
- Identifying proxy variables and biases in option framing.
- Utilizing appeal and complaint signals for feedback.
- Conducting periodic fairness assessments.
Incident Response for Erroneous Decisions
- Detecting systematic errors in decision-making.
- Containing incidents and suspending autonomous actions.
- Implementing remediation and providing customer redress.
- Performing root cause analysis and updating controls.
Assurance Review of Decision Layers
- Identifying evidence required by auditors.
- Verifying accuracy and calibration claims through testing.
- Sampling decisions and override actions.
- Reporting findings to the board of directors.
Requirements
- Basic awareness of AI or automation initiatives within an enterprise environment.
- Familiarity with risk, compliance, or audit frameworks.
- No programming experience is necessary.
Target Audience
- Risk officers, compliance managers, and model risk specialists.
- Internal auditors responsible for reviewing automated decision-making processes.
- Leads in AI governance and data protection.
- Product owners accountable for the integrity of automated workflows.
- Architects designing oversight mechanisms into agent systems.