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 Duration 14 hours

Course Outline

Shifting to Model-Driven Decision Making

  • Transitioning from static rules and human judgment to scored options.
  • Managing the speed and scale of automated actions.
  • Identifying new failure modes and accountability gaps.

Inventorying and Classifying Decision Risks

  • Creating a comprehensive catalogue of automated decisions.
  • Assessing impact, reversibility, and stakeholder effects.
  • Establishing risk tiers and corresponding control expectations.
  • Assigning ownership for each decision class.

Accountability and Human Oversight

  • Distinguishing between meaningful and nominal human review.
  • Setting autonomy thresholds as core governance decisions.
  • Defining escalation pathways and response timelines.
  • Identifying accountable owners and approval sign-offs.

Decision Records and Explainability

  • Defining the components of a defensible decision record.
  • Retaining confidence scores, options, and contextual data.
  • Ensuring traceability of models and versions.
  • Communicating decisions effectively to customers and regulators.

Policy and Boundary Management

  • Governing approved option sets and managing change control.
  • Implementing threshold governance and periodic reviews.
  • Defining prohibited decisions and enforcing hard stops.
  • Integrating policy-as-code alongside model outputs.

Regulatory Compliance Requirements

  • Adhering to EU AI Act obligations for decision systems.
  • Complying with sector-specific rules in finance, insurance, and healthcare.
  • Addressing data protection and rights regarding automated decisions.
  • Maintaining documentation and evidence of conformity.

Vendor, Licensing, and Provenance Risks

  • Evaluating hosted decision APIs versus open-weight models.
  • Reviewing license terms for derivative and embedded models.
  • Mitigating supplier dependency and discontinuation risks.
  • Ensuring weight integrity and version pinning.

Bias, Fairness, and Outcome Monitoring

  • Detecting outcome disparities across different groups.
  • Identifying proxy variables and biases in option framing.
  • Utilizing appeal and complaint signals for feedback.
  • Conducting periodic fairness assessments.

Incident Response for Erroneous Decisions

  • Detecting systematic errors in decision-making.
  • Containing incidents and suspending autonomous actions.
  • Implementing remediation and providing customer redress.
  • Performing root cause analysis and updating controls.

Assurance Review of Decision Layers

  • Identifying evidence required by auditors.
  • Verifying accuracy and calibration claims through testing.
  • Sampling decisions and override actions.
  • Reporting findings to the board of directors.

Requirements

  • Basic awareness of AI or automation initiatives within an enterprise environment.
  • Familiarity with risk, compliance, or audit frameworks.
  • No programming experience is necessary.

Target Audience

  • Risk officers, compliance managers, and model risk specialists.
  • Internal auditors responsible for reviewing automated decision-making processes.
  • Leads in AI governance and data protection.
  • Product owners accountable for the integrity of automated workflows.
  • Architects designing oversight mechanisms into agent systems.

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