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Duration 7 hours
Course Outline
Introduction to the EU AI Act
- The core purpose and scope of the regulation
- Key definitions relevant to end-user interactions
- High-level obligations for both organizations and individuals
Understanding Article 4: Prohibited AI Practices
- An explanation of what Article 4 forbids and the rationale behind these restrictions
- Specific examples of prohibited practices found in common workplace tools
- Techniques for spotting potential violations in daily use
Your Role and Responsibilities
- Expected conduct when utilizing AI systems
- The impact of individual actions on overall organizational compliance
- Fundamentals of privacy and data handling for end users
Safe Use of AI Tools
- Practical advice for interacting with chatbots, recommendation engines, and automated decision-making tools
- Recognizing AI limitations and knowing when to seek human intervention
- Strategies for avoiding and reporting biased or harmful outputs
Incident Reporting and Escalation
- Criteria for defining an incident or a suspected prohibited practice
- A clear workflow for reporting incidents step-by-step
- Guidance on gathering templates and supporting evidence
Record-Keeping and Simple Evidence Collection
- Essential records that end users must maintain
- Procedures for completing basic logs and checklists
- Proper handover of records to auditors and compliance teams
Practical Scenarios and Exercises
- Interactive scenario: identifying a prohibited practice within a mock system
- Exercise: drafting an incident report and compiling supporting evidence
- Group discussion: best approaches for handling ambiguous AI outputs
Assessments and Certification
- A brief knowledge check to verify understanding
- Practical task: completing a sample incident report
- A completion certificate for attendees who meet the passing criteria
Summary and Next Steps
Requirements
- A foundational understanding of basic workplace technology
- Familiarity with your organization’s IT standards and data usage policies
- An openness to engaging in scenario-based learning exercises
Target Audience
- End users who regularly interact with AI-powered systems
- Operational staff tasked with following established AI usage procedures
- Non-technical stakeholders required to identify and flag prohibited AI practices
