Course Outline
Introduction to Windows Admin Center
- Overview of Windows Admin Center and its underlying architecture.
- Methods for connecting to and managing Windows workstations.
- Understanding the roles and capabilities available for workstation management.
PowerShell Fundamentals for Technicians
- PowerShell interface, syntax, and execution policies.
- Utilizing cmdlets and pipelines for basic workstation management.
- Creating and executing simple PowerShell scripts.
Remote Management and Automation
- Employing PowerShell Remoting to manage remote workstations.
- Executing remote commands through Windows Admin Center.
- Managing sessions, credentials, and addressing security considerations.
Working with WMI and CIM
- Understanding the role of WMI and CIM in system administration.
- Querying system information from remote computers.
- Automating system configurations and updates via WMI/CIM.
Integrating with Intune and Autopilot (User Perspective)
- Overview of Intune and Autopilot for workstation deployment and policy management.
- Viewing and verifying device compliance and configuration status.
- Conducting end-user level troubleshooting and reporting.
Practical Lab: Remote Administration Scenarios
- Running PowerShell scripts to gather system information remotely.
- Automating updates, restarts, and diagnostics.
- Testing connectivity and troubleshooting PowerShell Remoting issues.
Best Practices and Security
- Ensuring secure connections and appropriate user permissions.
- Identifying common pitfalls and applying troubleshooting tips.
- Optimizing performance for remote management tasks.
Summary and Next Steps
Requirements
- A foundational understanding of Windows operating systems and workstation environments.
- Practical experience in daily computer support or IT operations.
- Basic familiarity with command-line interfaces.
Target Audience
- IT support technicians.
- Helpdesk and field service operators.
- Technical staff responsible for workstation management.
Testimonials (4)
It was done at our pace, speeding through areas we know, while slowing down and giving more information where we needed.
Kevin Stanley - Chugachmiut
Course - Windows Server 2022 for System Administrators
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
Atheer hadi aljezani - Tamkeen Technologies
Course - Windows Server 2019 Administration (authorized training course WS 011T00)
Interactivity, the trainer was willing to help and explain in areas that were difficult. I felt like the training was really useful for me
Lewis Johnson - Swift Group Ltd
Course - Windows Server 2016
The environment is very very good
