Online VoIP Training in the UAE

This course is divided into two complementary sections: theoretical and practical. The first section is a one-day introduction that covers the motivation, philosophy, fundamentals, and operational rules of the SIP protocol, along with its application in implementing telecom services, with a focus on IP telephony and VoIP. The second section, spanning two days, allows participants to explore the practical aspects of service operation through hands-on laboratory exercises. These exercises provide detailed insight into configuring components of the SIP telephony architecture, SIP signalling at both the message sequence chart and internal message structure levels, and assist in understanding typical problems and troubleshooting, including security and telecom fraud aspects. The trainers will share their experience in launching, operating, and managing SIP telephony, covering virtualization and cloud-based solutions as well. The practical part utilizes both SIP hardphones and softphones, alongside IP telephony servers (Asterisk and Freeswitch). Participants can benefit from the trainers' rich technical and business experience in IP telephony by submitting their own problems and questions, which will be addressed in the wrap-up session to meet current urgent client needs. This training is designed for participants with basic knowledge and experience in telecom services, specifically in VoIP and IP networking.

Voice over Internet Protocol (VoIP) enables users to conduct voice calls via an Internet connection rather than traditional telephone lines.

Through this instructor-led live training, participants will acquire the skills necessary to deploy a VoIP system utilizing Cisco CallManager Express.

Upon completion of this course, participants will be capable of:

• Gaining a solid understanding of core VoIP principles
• Mastering the operation of VoIP hardware and equipment
• Configuring CISCO routers for VoIP applications
• Integrating VoIP and CallManager Express into existing network infrastructures
• Configuring CME features to support SIP, SCCP, and softphone endpoints
• Utilizing advanced configuration settings and functionalities within CME

Audience

• Managers
• System administrators
• Software and support system developers
• Technicians
• Network engineers

Course Format

• A blend of lectures, discussions, exercises, and extensive hands-on practice