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BPMS Training Courses
Business Process Management System, BPM Suite training
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BPMS Course Outlines
| Code | Name | Duration | Overview |
|---|---|---|---|
| bpm | Business Process Management | 35 hours | It is a course that positions itself in the midst of administration and Information Technology, incorporating tools and techniques for designing, implementing, controlling and analyzing Operational Business Processes - This usually involves individuals, organizations and software applications. This course contains practical assignments, participants will be introduced to topics during theory classes and these will be accompanied by practical exercises. What will you learn? 1. The Basics of BPM 2. BPM Implementation Strategies 3. Process modeling, analysis and design 4. Governance and business strategies 5. Modeling a process with BPMN 6. Business rules Introduction A Brief History of Process The Process Perspective Process Management Process Modeling Analysis & Design Business Process Management Framework Business Process Management Systems (BPMS) Business Process Architecture BPM Implementation Strategies BPM Value Proposition The BPM Community Why automate BPM? Topology of a SOA reference architecture BPM Vendors overview Positioning of BPM tools Aligning IT and Business BPM vs BPMS When to choose a BPMS IT and business must work hand in hand Matching the right technology to your problem Adopting a development model Overview of a BPM system Terms and concepts Understanding Basic Concepts and Architecture Process Modelling Process Analysis Process Design Components and structure of a BPMS Enterprise Process Management Planning Key Skills, Roles and Responsibilities Governance and Business strategy The past: data/functions vs objects & services The future: core business logic vs process control Design implications for Architects Alignment of Business and IT The Role of Business Stewardship The Role of Business Rule Analysts Modelling a process with BPMN The added value of BPMN Composability and basic services Promoting an incremental and iterative approach Why should Use Cases drive the project? Declaration of message properties Use of correlation sets Develop a complex parallel execution of activities Designing concurrency BPMN implemented by vendors Example: Microsoft XLANG Fault Handling and Exception Management Defining Events Configuring Timeouts Handling Faults Catching Exceptions Compensation Management Business Rules Motivations for BRs Basic Concepts Rule Maturity Model (KPI RMM™) KPI STEP™ Principles New Roles of Business and I/T The Business Focus in Business Rules When is a BR Approach Appropriate? New Aspects for Scoping a BR Project Key Elements of a BR Project Plan The Role of a BR Pilot Overview of Mining BRs from Code BPM as enabler of SOA: Key components Application frontends Basic Services The value of an ESB Using a Repository Increased agility for the business The BPM Board Distributing technology white papers Controlling & measuring improvement processes Managing the repository Setup of a quality gateway The 4 pillars of success Metrics The context of organizational performance What makes a good metric Measurement & management hierarchy Process management: More than measurements Metrics within processes Management roles in measurement Management questions to be answered Pitfalls of process management efforts Architecture of a BPM System EAI and B2B aspects Topology and scalability Design tools Deployment tools Monitoring and management The process engine Process definition repository Core BPMS features and Interfaces Repository support Database support BAM Human workflow solutions |
| bpmess | BPM Essentials | 21 hours | This BPM training will teach you how to automate and manage a broad range of business workflows. We will examine the automation steps within a typical process in which work items are passed from one participant to another for action, according to a set of business rules. You will obtain first hand guidance on automated monitoring best practices as well as tips and tricks for efficient governance practices. At course completion,you will be able to: Understand the key terms and concepts in BPM Use major methodologies and techniques for implementing BPM Define the various technologies that support BPM Learn to discriminate between process and rules requirements Map written business cases into process areas and rule sets Understand variations in strategies between rules-centric and process centric approaches Develop business intelligence from process description & rule sets Introduction Course Objectives Why BPM? Topology of a BPM architecture BPM Vendors overview Positioning of vendor tools BPM Overview BPM vs BPMS When to choose a BPMS IT and business must work hand in hand Matching the right technology to your problem Overview of a BPM system Architecture of a BPM System Topology and scalability Design tools Deployment tools Monitoring and management The process engine Process definition repository Transaction manager Connector framework Administering Processes using Process Monitoring Managing a Process Modeling a Process with BPMN Platform Administration Interfacing with BAM (business activity monitoring) Adding a Notification to a Process Notification Channel Core BPMS features and Interfaces Repository support Database support The Adapter SDK The level of required customisation Involvement of development languages Human workflow solutions BPM as enabler of SOA: Key components Application frontends Basic Services The value of an ESB Increased agility for the business Governance and Business strategy The personal perspective Innovation, growth and flexibility The past: data/functions vs objects & services The future: core business logic vs process control logic Design implications for Architects Alignment of Business and IT Business Rules Motivations for BRs Basic Concepts KPI Principles New Roles of Business and I/T The Business Focus in Business Rules When is a BR Approach Appropriate? New Aspects for Scoping a BR Project Key Elements of a BR Project Plan Choosing the right approach Start at the beginning: the business Definition of business competencies Identifying differentiators and overhead From requirements to components What components should be re-usable? Architecture requirements Reaching vendor independence Roadmap to enterprise renovation Continuous improvements |
| activitydesigners | Activiti for Business Process Designers | 21 hours | BPMN 2.0 Introduction What is BPMN? Defining a process BPMN 2.0 Constructs Events Event Definitions Timer Event Definitions Error Event Definitions Signal Event Definitions Message Event Definitions Boundary Events Compensation Boundary Event Intermediate Catching Events Compensation Event Sequence Flow Description Graphical notation XML representation Conditional sequence flow Default sequence flow Gateways Exclusive Gateway Parallel Gateway Inclusive Gateway Event-based Gateway Tasks User Task Script Task Business Rule Task Manual Task Multi-instance (for each) Compensation Handlers Sub-Processes and Call Activities Sub-Process Event Sub-Process Transaction subprocess Call activity (subprocess) Data objects Activiti Introduction Very short introduction to BPMS License Downloading and Installing Activiti Modeler Table-driven definition (Activiti Kickstart) Model editing Importing existing models Convert deployed definitions to a editable model Export model to BPMN XML Deploy model to the Activiti Engine Activiti Explorer Process diagram Tasks Start process instances My instances Administration Reporting The Activiti API The Process Engine API and services Exception strategy Working with the Activiti services Deploying the process Starting a process instance Completing tasks Suspending and activating a process Query API Expressions Unit testing Debugging unit tests Eclipse Designer Installation Activiti Designer editor features Activiti Designer BPMN features Activiti Designer deployment features Extending Activiti Designer Deployment Business archives Deploying programmatically Deploying with Activiti Explorer Versioning of process definitions Providing a process diagram Generating a process diagram Category Forms Form properties External form rendering History Querying history History configuration History for audit purposes REST API General Activiti REST principles Deployment Process Definitions Models Process Instances |
| activitidev | Activiti for Process Developers | 28 hours | This course is created for people who will be responsible for executing process with Activity. BPMN 2.0 Introduction What is BPMN? Defining a process BPMN 2.0 Constructs Events Event Definitions Timer Event Definitions Error Event Definitions Signal Event Definitions Message Event Definitions Start Events None Start Event Timer Start Event Message Start Event Signal Start Event Error Start Event End Events None End Event Error End Event Cancel End Event Boundary Events Timer Boundary Event Error Boundary Event Signal Boundary Event Message Boundary Event Cancel Boundary Event Compensation Boundary Event Intermediate Catching Events Timer Intermediate Catching Event Signal Intermediate Catching Event Message Intermediate Catching Event Intermediate Throwing Event Intermediate Throwing None Event Signal Intermediate Throwing Event Compensation Intermediate Throwing Event Sequence Flow Description Graphical notation XML representation Conditional sequence flow Default sequence flow Gateways Exclusive Gateway Parallel Gateway Inclusive Gateway Event-based Gateway Tasks User Task Script Task Java Service Task Web Service Task Business Rule Task Email Task Mule Task Camel Task Manual Task Java Receive Task Shell Task Execution listener Task listener Multi-instance (for each) Compensation Handlers Sub-Processes and Call Activities Sub-Process Event Sub-Process Transaction subprocess Call activity (subprocess) Transactions and Concurrency Asynchronous Continuations Exclusive Jobs Process Initiation Authorization Data objects Activiti Introduction Very short introduction to BPMS License Downloading and Installing Activiti Modeler Table-driven definition (Activiti Kickstart) Model editing Importing existing models Convert deployed definitions to a editable model Export model to BPMN XML Deploy model to the Activiti Engine Activiti Explorer Process diagram Tasks Start process instances My instances Administration Reporting Changing the database The Activiti API The Process Engine API and services Exception strategy Working with the Activiti services Deploying the process Starting a process instance Completing tasks Suspending and activating a process Query API Expressions Unit testing Debugging unit tests The process engine in a web application Eclipse Designer Installation Activiti Designer editor features Activiti Designer BPMN features Activiti Designer deployment features Extending Activiti Designer Deployment Business archives Deploying programmatically Deploying with Activiti Explorer Versioning of process definitions Providing a process diagram Generating a process diagram Category Forms Form properties External form rendering History Querying history HistoricProcessInstanceQuery HistoricVariableInstanceQuery HistoricActivityInstanceQuery HistoricDetailQuery HistoricTaskInstanceQuery History configuration History for audit purposes REST API General Activiti REST principles Deployment Process Definitions Models Process Instances Executions Tasks History Forms Database tables Engine Runtime Jobs Users Groups Legacy REST - General Usage Repository Engine Processes Tasks Identity Management Integration Integration strategies and frameworks |
| ubpmbpmn2 | Understanding Business Process Modeling with BPMN 2.0 | 14 hours | This training course aims at helping business analysts to learn to model efficiently their business processes using BPMN as well as resources that are handled by their activities. Being conducted by an agile enterprise framework, business analysts learn during this course how to use appropriate BPMN notations and business extensions of UML in order to deal with their "business requirements" and coherently drive underlying design level activities. 1 Introduction 1.1 Total Quality Management (TQM) 1.2 Business Process Reengineering (BPR) 1.3 Six Sigma 1.4 Business process management (BPM) 1.5 The Process Perspective 1.6 Process Management 1.7 Process Modeling Analysis & Design 1.7.1 BPM Lifecycle 1.7.1.1 BPM Lifecycle 1.7.1.2 BPM Lifecycle 1.8 Stakeholders in the BPM Lifecycle 1.8.1 Ownership of Processes 1.8.1.1 Process Owner Responsibilities 1.8.1.2 Process Owner Skills & Capabilities 1.9 BPMN Elements 1.9.1 The five basic categories of elements 1.9.2 Flow Objects 1.9.3 Data 1.9.4 Connecting Objects 1.9.5 Swimlanes 1.9.6 Artifacts 1.10 Business Process Management Systems (BPMS) 1.10.1 BPMS Key Drivers and Objectives 1 1.10.2 BPMS Key Drivers and Objectives 2 1.10.3 Processing Modeling 1.10.4 The BPM Technology Continuum 1.10.5 The BPM Stack 1.10.6 The BPM Stack 2 Business Process 2.1 Process Logic 2.2 Conformance 2.3 Sub-models within an end-to-end BPMN model 2.4 BPMN and WSBPEL 2.5 BPMN 2.0 compared to BPMN 1.2 2.6 BPMN Sub-models 2.7 Private (Internal) Business Process 2.8 Public Process 2.9 Collaboration 2.10 Choreography 2.11 Conversation 2.12 Levels of BPMN Process Modelling 2.12.1 Descriptive modeling 2.13 BPMN Activity 2.14 Types of Activities 2.15 Types of Sub-Processes 2.16 Sequence Flow 2.17 Token 2.18 Sequence Flow Splitting 2.19 Basic BPMN Flow Objects 2.20 Quiz 3 BPMN Concepts for Analysts 3.1 Gateways 3.1.1 Exclusive Gateway 3.1.2 Exclusive Gateway Example 3.1.3 Merging (exclusive) 3.1.4 Parallel Gateway 3.1.5 Parallel Gateway Example 1 3.1.6 Parallel Gateway Example 2 3.1.7 Inclusive Gateway 3.1.8 Inclusive Gateway Example 1 3.1.9 Inclusive Gateway Example 2 3.2 Gateways Quiz 3.3 Events 3.3.1 Events Example 3.3.2 None Events 3.4 Pool and Participant 3.5 Message Flows 3.5.1 Demonstration 3.6 4 Basic Message Events 3.6.1 Message Events Example 3.7 Timer Events 3.7.1 Timer Example 1 3.7.2 Timer Example 2 3.8 Interrupting vs. Non-Interrupting 3.9 Event-Based Exclusive Gateway 3.9.1 Example 3.9.2 Example 3.9.3 Event-Based Gateway Starts a Process 3.10 Artifacts 3.10.1 Group 3.10.2 Text Annotation 3.11 Types of Tasks 3.11.1 Receive Task 3.11.2 Send Task 3.11.3 Service Task 3.11.4 User Task 3.11.5 Manual Task 3.11.6 Business Rule Task 3.11.7 Script Task 3.11.8 Asynchronous Communication - tasks 3.11.9 Asynchronous Communication - events 3.11.10 Synchronous Communication 3.12 Parallel Event-Based Gateway 3.13 Complex Gateway 3.14 Data Modeling 3.14.1 Data Objects 3.14.2 Data Input, Data Output 3.14.3 Data Store 3.15 Link Events 3.15.1 Link Events Example 3.15.2 Link Events as Off-Page Connector 3.16 Signal Events 3.16.1 Signal Event Example 1 3.16.2 Signal Event Example 2 3.17 Error Events 3.17.1 Error Events Example 1 3.17.2 Error Events Example 2 3.17.3 Error Events Example 3 3.18 Escalation Events 3.18.1 Escalation Example 3.19 Compensation 3.19.1 Compensation handler 3.19.2 Compensation Using Event Sub-Process 3.20 Transaction 3.20.1 Transaction in BPMN 3.20.2 Collapsed Transaction Sub-Process 3.20.3 Cancel Events 3.21 Loops and multi-instance 3.21.1 Standard Loop 3.21.2 Multi-Instance Activity 3.21.3 Multi-Instance Activity Example 3.22 Global Task and Global Process 3.22.1 Call Activity 3.23 Events Quiz 3.24 Artifacts Quiz 3.25 Process, Collaboration, Choreography and Conversation in BPMN 2.0 3.25.1 Process - again 3.25.1.1 Types of BPMN Processes 3.25.2 Collaboration 3.25.3 Choreography 3.25.3.1 Choreography Example 1 3.25.3.2 Choreography Task 3.25.3.3 Choreography Task with a Message 3.25.3.4 Two-way Choreography Task 3.25.3.5 Sequence Flow 3.25.3.6 Gateways 3.25.3.7 Exclusive Gateway Example 3.25.3.8 Choreography Example 2 from spec 3.25.3.9 Choreography Example 2 from spec 3.25.4 Conversations 3.25.4.1 Conversation Example 4 Workflow Patterns 4.1 Workflow (Control Flow) Patterns 4.2 Workflow (Control Flow) Patterns 4.3 New Control-Flow Patterns 4.4 Basic Patterns: Sequence 4.5 Basic Patterns: Parallel Split 4.6 Basic Patterns: Synchronization 4.7 Basic Patterns: Exclusive Choice 4.8 Basic Patterns: Simple Merge 4.9 Basic Patterns: Multi-Choice 4.10 Basic Patterns: Structured Synchronizing Merge 4.11 Basic Patterns: Multi-Merge 4.12 Basic Patterns: Structured Discriminator 4.13 Basic Patterns: WCP-10 Arbitrary Cycles 5 Structural Patterns 5.1 Basic Patterns: Implicit Termination 5.2 Basic Patterns: Multiple Instances without Synchronization 5.3 Basic Patterns: Multiple Instances with a priori Design-Time Knowledge 5.4 Basic Patterns: Multiple Instances with a priori Run-Time Knowledge 5.5 Basic Patterns: Multiple instances without a priori run-time knowledge 5.6 Basic Patterns: Deferred Choice 5.7 Basic Patterns: Interleaved Parallel Routing 5.8 Basic Patterns: Milestone 5.9 Basic Patterns: Cancel Activity 5.10 Basic Patterns: Cancel Case 6 Simulate and Execute BPMN Models 6.1 Process Models Simulation 6.2 Correspondences BPMN and UML 6.3 BPMN tools Notice : The above training-mentoring sessions are conducted interactively using Business Modeling tools in order to ensure good level of traceability between business specifications and their execution. Concepts are first explained using basic examples and are then followed by solution drafts to your own problems. After this session, we can accompany you by reviewing and validating your solutions depending on your needs. |
| processmining | Process Mining | 21 hours | Process mining, or Automated Business Process Discovery (ABPD), is a technique that applies algorithms to event logs for the purpose of analyzing business processes. Process mining goes beyond data storage and data analysis; it bridges data with processes and provides insights into the trends and patterns that affect process efficiency. Format of the course The course starts with an overview of the most commonly used techniques for process mining. We discuss the various process discovery algorithms and tools used for discovering and modeling processes based on raw event data. Real-life case studies are examined and data sets are analyzed using the ProM open-source framework. Audience Data science professionals Anyone interested in understanding and applying process modeling and data mining Overview Discovering, analyzing and re-thinking your processes Types of process mining Discovery, conformance and enhancement Process mining workflow From log data analysis to response and action Other tools for process mining PMLAB, Apromoro Commercial offerings Closing remarks |
| bonitabpm | Bonita BPM for designers | 7 hours | Bonita BPM is an open-source business process management and workflow suite made up of three major components: Bonita Studio, Bonita BPM Engine and Bonita Portal. Bonita is often used in projects that require complex workflows such as Supply Chain Management, e-Government, Human Resources, and Contract management. Audience Managers, business analysts and process designers who wish to design, validate and simulate a process with Bonita BPM. Format of the course Emphasis is on hands-on practice. Concepts will be taught through samples, exercises and hands-on development. Introduction to BPM Modeling an organization's business processes BPM vs ERP Overview of Bonita BPM Bonita BPM Architecture Bonita BPM vs JBPM Installation and setup Defining your process with Bonita Studio Exploring Bonita BPM Workspace Modeling your process using visual flowcharts Adding data types Creating forms Changing element types Making your process executable Aligning elements and adding notes Using connectors to interact with external applications Managing organizations, users, and actors Setting up reporting Configuring your process for deployment and testing Testing your processes Deploying your processes Closing remarks |
| bpmana | BPM for Managers and Analysts Overview | 14 hours | Audience: Managers who want to make decisions related to BPM, Business Consultants, Business Analysts, Business Process Engineers, System Analysts, Anyone who is involved in analysing and planning Business Processes. Course Goals: How to increase productivity and effectiveness How to increase business process compliance and governance How to make a business process more agile and enable it for a change How to increase ability to scale best practices across a changing organization How to improve communication, cooperation, coordination between teams How to improve visibility of process pipeline How to make operational forecasts more accurate How to increase process throughput How to minimize cost of inputs by leading the process actors through the process, and reduce high quality, expensive staff How to make new hire ramp-up faster, by making new hires following the business process documentation Understanding Business Processes What is a business process Types of business processes Unified Modelling Language (UML) Business Process Modelling (BPMN) Use Cases An Incremental Process for Modelling Process Improvement Lifecycle Putting the team together Integration with the development lifecycle The process improvement lifecycle and Radical vs. incremental improvement Defining Business Processes Business Use Case Diagrams Business Use Cases and Business Actors Modelling Hi-level and Group Processes Business Process Modelling Workshop (case study) Mapping into System Requirements System Use Cases Mapping Actors and Use Cases Mapping Activities Mapping Business Scenarios Mapping Business Workers Mapping the Business Entity Model Mapping Workshop Preliminary Process Assessment External factors Identifying core and supporting processes Setting up improvement targets Identifying customers and stakeholders Business Process Models Pros and cons of different modelling techniques Process model components Intro to use case scenarios Business objects Mapping the workflow Modelling Current Processes Interviews and focus groups Modelling conditions, triggers, events and business rules Levels of abstractions Modelling tips and techniques Knowing when to stop Quantifying Processes Deciding what and how much to measure Measuring customer satisfaction Measuring performance Measuring efficiency Analysing Current Processes Analysing activities Identifying value-added activities Analysing workflow patterns and constraints Dynamic analysis - simulation Identifying areas of improvement Modelling New Process Generating new ideas Documenting alternatives Integrating performance measurement mechanisms Capturing and representing process knowledge Managing the modelling process Putting the New Business Process Models to Work Mapping to systems requirements Policies and procedures manuals Models as tools for change management Process management Selecting Methods/Tools Method evaluation and selection and customization Modelling and simulation tools Workflow management tools Intranets and Extranets Process and knowledge management tools |
| manbppm | Managing Business Processes with ProcessMaker | 14 hours | ProcessMaker is an Open Source BPM software application. It is a light weight, fully web based tool written in PHP, which can compete with expensive enterprise solutions. This course presents you with how to implement process management using ProcessMaker, focusing on how to create a process definition, define roles, groups and users, and start a process from an external application. Introduction to BPMN2 BPMN2 elements supported by ProcessMaker BPMN2 spec elements and possible implementations in ProcessMaker BPM Quick Overview What is BPM and how can it be implemented? BPMN and other standards ProcessMaker and other tools ProcessMaker Basics Managing Users Managing Processes Process Map DynaForms DynaForm Fields Dependent Fields Managing Cases Reports on ProcessMaker ProcessMaker Advanced Process Supervisors Sub-Process Case Tracker Web Entry Conditional Notifications Process Permissions PM Tables Events Remote access with WebDAV ProcessMaker Integration Invoking web services from ProcessMaker Using ProcessMaker web services |
| bpmn2 | Business Process Modelling in BPMN 2.0 | 21 hours | This course has been created for anyone responsible for modelling processes in BPMN 2.0. It focuses on practical aspects of all BPMN 2.0 specification as well as implementations of common patterns. It is a series of short lectures followed by exercises: the delegates will have a problem described in English, and will have to create a proper diagram for each problem. After that, the diagrams will be discussed and assessed by the group and the trainer. This course focuses on understand the BPMN diagrams but also covers basic part of the execution part of BPMN. BPMN 2.0 in context of Business Process Management Process modeling versus process execution Business Process Management Suites and their conformance with BPMN 2.0 Processes and their connection to the company strategies and policies Process goal and metrics Process context Modelling Styles Modelling Workflows (Private Process) Modelling Business Participants Interactions (Public Process) Modelling Choreographies Basic BPMN Symbols in Examples Artifacts, Error, Escalation, Events, Expressions Flow Element, Flow Element Containers Gateways, Message, Sequence Flow Process Design Activities Resource Assignment Performer Tasks Human Interactions Sub-Process Loops Gateways Modeling Collaboration Pool, Participants and Lanes Message Flow Using Participants Using Choreography Diagram Data Data Modeling Data Store Example of Data Execution Events Concepts Start and End Events Intermediate Events Event Definitions Handling Events Scopes Compensation Compensation Handler Compensation Triggering Relationship between Error Handling and Compensation |
| bpaumlbpmn | Business Process Analysis with UML and BPMN | 14 hours | Course Audience: Managers who want to understand BPMN diagrams, Business Consultants, Business Analysts, Business Process Engineers, System Analysts and anyone who is involved in analyzing and planning Business Processes using standardized, unified modelling notation. Course Goals: Produce high-quality process diagrams Model in the BPMN process notation Capture as-is process information Implement optimized process flows for people-intensive processes Simplify complex process definitions and break them into more manageable pieces UML Business use case diagrams UML activity diagrams detailing the use case Business Entities definitions depicted with Class Diagrams Map the model into system use cases BPMN BPMN modelling techniques BPMN modelling shape overview Swimlane generation and viewing BPMN text objects, data objects, annotations, and attributions Basic Process optimization Process design best practices |
| jbpmpd | jBPM for Process Designers | 28 hours | This course has been created for managers, business analysts, process designers, developers and subject matter experts who want to be able to design, validate and simulate a process with jBPM. It also includes writing unit tests for the processes. The course usually uses the newest stable version of community jBPM project. Previous versions of jBPM also may be used (approval before booking required) Overview What is jBPM? Eclipse Editor Web-based Designer jBPM Console Basics Creating a process Details of different process constructs: Overview Details: Process properties Details: Events Details: Activities Details: Gateways Using a process in your application Other features Core Engine: BPMN 2 Business Process Model and Notation (BPMN) 2 specification Examples Supported elements / attributes Core Engine: Persistence and transactions Runtime State Process Definitions History Log Eclipse BPMN 2 Plugin Editors available in Eclipse Creating your BPMN 2 processes Filtering elements and attributes Designer Support for Domain-specific service nodes Configuring Designer Generation of process and task forms View processes as PDF and PNG Viewing process BPMN2 source Embedding designer in your own application Visual Process Validation Integration with the jBPM Service Repository Generating code to share the process image, PDF, and embedded process editor Importing existing BPMN2 processes Viewing Process Information Requirements Console Running the process management console Adding new process / task forms REST interface Human Tasks Human tasks inside processes Human task service Human task clients Testing and debugging Unit testing Debugging Process Repository Business Activity Monitoring Reporting Direct Intervention |
Upcoming Courses
| Course | Course Date | Course Price [Remote / Classroom] |
|---|---|---|
| BPM for Managers and Analysts Overview - Dubai | Sun, 2017-10-29 09:30 | 2600USD / 4500USD |
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