Get in Touch

Course Outline

Module 1: Fundamentals of Adobe Marketo Engage

  • Introduction to the platform and its interface.
  • Basics of marketing automation and lead lifecycle management.
  • Effective management of leads, accounts, and audiences.
  • Creating intelligent segmentations and dynamic lists.

Module 2: Campaign Creation and Basic Automation

  • Configuration of email programs and web forms.
  • Creation of landing pages and dynamic content blocks.
  • Construction of automation workflows, including drip campaigns.
  • Measurement of campaign performance and optimization of outcomes.

Module 3: Advanced Automation and Personalization

  • Design of multichannel nurturing programs (email, social, web).
  • Utilization of tokens and snippets for content reuse and consistency.
  • Application of AI-driven personalization with Adobe Sensei.
  • Integration of CRM systems such as Salesforce and Microsoft Dynamics.

Module 4: Analytics and Data Management

  • Creation of dashboards and performance reports.
  • Understanding multichannel attribution and calculating ROI.
  • Implementation of data governance and ensuring security compliance.
  • Application of best practices for educational and commercial marketing campaigns.

Module 5: Practical Workshop – Campaign Simulation

  • Configuration of a real-world campaign for higher education.
  • Building automated workflows for student communication and follow-up.
  • Evaluation and presentation of results based on campaign objectives.

Summary and Next Steps

Requirements

  • Fundamental understanding of digital marketing and CRM concepts.
  • Familiarity with email marketing and lead management workflows.
  • Interest in automation and data-driven marketing strategies.

Audience

  • Faculty members and marketing professionals from the School of Commercial Engineering.
  • Marketing automation specialists and CRM coordinators.
  • Academic staff responsible for communication, outreach, or enrollment marketing.
 21 Hours

Testimonials (3)

Upcoming Courses

Related Categories