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Course Outline

Introduction to Artificial Intelligence

  • Defining AI and clarifying misconceptions
  • Core concepts: automation, machine learning, and natural language processing
  • Real-world examples of AI tools used in daily business operations

AI in the Workplace

  • Advantages of AI in administrative and analytical tasks
  • Popular AI-driven productivity tools (ChatGPT, Copilot, Bard, etc.)
  • Case studies showcasing AI in finance, logistics, and management support

Practical Application of ChatGPT

  • Drafting professional emails and reports
  • Summarizing information and creating meeting notes
  • Brainstorming and idea generation using prompts

Maximizing Productivity with Microsoft Copilot

  • Integrating Copilot into Microsoft 365 applications (Word, Excel, Outlook)
  • Automating document creation and data analysis
  • AI-assisted collaboration during meetings and presentations

Automation and Prompting Strategies

  • Writing effective prompts for precise AI responses
  • Developing automation scripts using natural language prompts
  • Workflow examples for streamlining repetitive administrative tasks

Responsible AI Usage and Data Privacy

  • Understanding AI limitations and preventing overreliance
  • Managing sensitive data and safeguarding privacy
  • Ethical AI use and adherence to organizational policies

Hands-on Practice

  • Simulated tasks using ChatGPT and Copilot
  • Team exercises to identify automation opportunities
  • Developing an action plan for responsible AI adoption in daily operations

Summary and Next Steps

Requirements

  • Familiarity with basic office applications and online tools
  • Experience with everyday digital workplace communication
  • A desire to improve productivity through technological solutions

Target Audience

  • Non-technical business staff (including finance, logistics, administration, trading, etc.)
  • Managers and team leaders
  • Professionals looking to implement AI tools safely and efficiently
 7 Hours

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