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Course Outline

Foundations of Digital Intelligence

  • Defining digital intelligence within the public sector context.
  • Key elements: tools, literacy, data, and ethics.
  • Digital capability frameworks and maturity models.

Public Sector Applications

  • Illustrations of digital intelligence in policymaking and service provision.
  • Case studies from healthcare, transportation, education, and finance.
  • Key success factors and associated challenges.

Data Access and Visualization Tools

  • Utilizing dashboards for data exploration and presentation.
  • Navigating government open data portals.
  • Common visualization platforms: Power BI, Tableau, and Excel.

Transforming Data into Insights

  • Converting raw data into strategic decisions.
  • Managing indicators, KPIs, and performance reporting.
  • Identifying bias, data gaps, and uncertainty.

Communicating Digital Intelligence

  • Data-driven storytelling with evidence.
  • Supporting senior leadership and stakeholder engagement.
  • Ethical considerations in visualizations and digital narratives.

Planning for Digital Maturity

  • Assessing current digital capabilities.
  • Establishing objectives for data literacy and tool adoption.
  • Strategies for internal collaboration and skill enhancement.

Summary and Next Steps

Requirements

  • General proficiency with public sector information systems
  • Foundational understanding of digital tools and data management
  • Background in roles related to program or policy analysis, reporting, or service delivery

Target Audience

  • Policy and program analysts
  • Digital transformation teams
  • Public sector professionals utilizing data for decision-making
 7 Hours

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