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 Duration 7 hours

Course Outline

Transitioning from Process to Automation

  • Adopting a step-by-step mindset to deconstruct a process into an automatable workflow
  • Determining which tasks to automate and which require human oversight

Core Make Concepts

  • Understanding scenarios, modules, and triggers
  • Mapping data flow between various applications
  • Implementing filters and routers

Integrating Applications and Data

  • Utilizing webhooks and instant triggers
  • Managing spreadsheets, email, and calendar modules
  • Preserving data across multiple execution runs

Incorporating AI into Scenarios

  • Adding an AI model to an existing scenario
  • Crafting prompts to ensure reliable model outputs
  • Leveraging model responses for classification, data extraction, and decision-making

Developing Your First AI Agent

  • Defining an agent: instructions, available tools, and data inputs
  • Equipping the agent with scenarios as operational tools
  • Connecting the agent to critical business data sources
  • Implementing human approval gates before the agent executes actions

Operational Best Practices

  • Configuring error handling and retry mechanisms
  • Monitoring and maintaining scenario performance
  • Managing costs and monitoring usage limits

Review and Path Forward

  • Participants will present the specific process they have automated
  • Identifying future automation candidates and strategies for continued development

Outcome: A functional automated process featuring an AI step and an initial agent, accompanied by a roadmap for subsequent automation projects.

Requirements

  • No prior programming knowledge is necessary
  • Familiarity with navigating web applications and spreadsheets
  • Identification of one repetitive workflow that the participant wishes to automate

Target Audience

  • Business and operations specialists
  • Team leaders and process owners
  • Non-technical professionals seeking to implement AI-driven workflow automation within a single day

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