MS-102T00: Microsoft 365 Administrator Training Course

This training program equips IT professionals with the skills necessary to administer and support Exchange Server. Participants will learn how to install and configure Exchange Server, as well as manage mail recipients and public folders, including performing bulk operations via Exchange Management Shell. The course also addresses client connectivity, message transport and hygiene, and the deployment of highly available Exchange Server environments. Additionally, it covers the implementation of disaster recovery solutions. Finally, the program teaches how to maintain and monitor an Exchange Server deployment and administer Exchange Online within an Office 365 environment.

Upon completion of this course, students will be able to:

• Deploy Exchange Server.
• Plan and configure storage for Exchange Server.
• Create and manage various recipient objects in Exchange Server.
• Perform recipient management and Exchange server management tasks using Exchange Server cmdlets.
• Deploy Client Access services in Exchange Server.
• Manage high availability in Exchange Server.
• Implement disaster recovery for Exchange Server.
• Configure and manage message transport in Exchange Server.
• Configure message security in Exchange Server.
• Monitor and troubleshoot Exchange Server.
• Configure Exchange Server role-based access control permissions and set up audit logging for both administrators and users.
• Implement and manage integration with Exchange Online.

About This Course

This program is tailored for experienced Exchange Server administrators, equipping them with the expertise required to design and execute robust Exchange Server messaging environments. The curriculum delves into the configuration of advanced deployment components, including site resiliency, sophisticated security protocols, compliance frameworks, archiving and discovery mechanisms, coexistence strategies with other Exchange organizations or Exchange Online, and migration pathways from earlier Exchange versions. Additionally, the course offers essential guidelines, industry best practices, and critical considerations to help organizations optimize their Exchange Server infrastructures.

Audience Profile

This course is intended for IT professionals who serve as experienced messaging administrators, messaging architects, or consultants. It is specifically designed for enterprise environments where individuals are tasked with designing and deploying Exchange Server solutions, particularly those managing environments that include previous versions of Exchange Server or Exchange Online. Participants are expected to possess prior experience with Exchange Server 2019 or its predecessor versions.

At Course Completion

Upon finishing this course, students will be capable of:

• Formulating plans for Exchange Server deployments.
• Planning and deploying Exchange Server hardware, virtualization setups, mailbox databases, and public folders.
• Structuring message transport within Exchange Server.
• Planning and deploying Client Access services in Exchange Server.
• Designing and executing a highly available Exchange Server environment.
• Maintaining Exchange Server through Managed Availability and Desired State Configuration (DSC).
• Planning messaging security and designing/implementing Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS within Exchange Server.
• Designing and implementing message retention and archiving strategies.
• Designing and implementing data loss prevention policies, In-Place Hold, and eDiscovery capabilities.
• Designing and implementing messaging coexistence across Exchange Server organizations.
• Planning and executing upgrades from previous Exchange Server versions to Exchange Server 2019.
• Planning a hybrid Exchange deployment.

About This Course

In this course, students will learn how to plan and implement an operating system deployment strategy using modern deployment methods, as well as how to implement an update strategy. Students will be introduced to key components of modern management and co-management strategies. This course also covers what it takes to incorporate Microsoft Intune into your organization. Students will also learn about methods for deployment and management of apps and browser-based applications. Students will be introduced to the key concepts of security in modern management including authentication, identities, access, and compliance policies. Students will be introduced to technologies such Azure Active Directory, Azure Information Protection and Windows Defender Advanced Threat Protection, as well as how to leverage them to protect devices and data.

Audience Profile

The Modern Desktop Administrator deploys, configures, secures, manages, and monitors devices and client applications in an enterprise environment. Responsibilities include managing identity, access, policies, updates, and apps. The MDA collaborates with the M365 Enterprise Administrator to design and implement a device strategy that meets the business needs of a modern organization.

The Modern Desktop Administrator must be familiar with M365 workloads and must have strong skills and experience of deploying, configuring, and maintaining Windows 10 and non-Windows devices. The MDA role focuses on cloud services rather than on-premises management technologies.

At Course Completion

After completing this course, learners should be able to:

• Plan, develop, and implement an Operating System deployment, upgrade, and update strategy.
• Understand the benefits and methods of co-management strategies.
• Plan and implement device enrollment and configuration.
• Manage and deploy applications and plan a mobile application management strategy.
• Manage users and authentication using Azure AD and Active Directory DS.
• Describe and implement methods used to protect devices and data.

Content represents the most vital digital asset for any organization. In this course, you will acquire the skills to plan, configure, and manage SharePoint Sites and OneDrive, enabling modern content services that transform the content lifecycle. The course explores the modern SharePoint site structure, including SharePoint hub sites, and provides best practices for adopting and deploying OneDrive within your organization. It also covers sharing, security, and monitoring aspects of SharePoint and OneDrive in Microsoft 365. Additionally, you will learn how to manage user profiles and applications with appropriate permission settings. The curriculum further addresses the planning and configuration of Managed Metadata, Business Connectivity Services, and search capabilities, ensuring content can be discovered, consumed, and governed effectively across Microsoft 365.

Upon completing this course, students will be able to:

• Configure SharePoint Sites.
• Manage site storage limits.
• Deploy the OneDrive sync client.
• Utilize Group Policy to control OneDrive sync client settings.
• Manage external sharing for data within Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom applications.
• Create and manage term groups, term sets, and terms.
• Describe the differences between modern and classic search experiences.

About This Course

This course explores three core pillars of Microsoft 365 enterprise administration: managing the Microsoft 365 tenant and services, overseeing Office 365 operations, and handling Microsoft 365 identity management. In the section dedicated to Microsoft 365 tenant and service management, you will review all essential components that require planning when architecting your Microsoft 365 tenant. After completing the planning phase, you will learn to configure your tenant, covering organizational profiles, subscription options, component services, user accounts, licenses, and security groups. You will also master tenant management, which involves configuring tenant roles and overseeing tenant health and service status. With the tenant established, you will delve into the key aspects of Office 365 management. This starts with an overview of Office 365 product capabilities, including Exchange Online, SharePoint Online, Microsoft Teams, the Microsoft Power Platform, supplementary product resources, and device management. You will then move on to configuring Office 365, with a strong emphasis on setting up Office client connectivity. Furthermore, you will explore the management of Microsoft 365 Apps for enterprise deployments (previously known as Office 365 ProPlus), ranging from user-initiated client installations to centralized deployment strategies. This segment concludes with instructions on configuring Office Telemetry and Microsoft Analytics. The course finishes with a detailed examination of Microsoft 365 identity synchronization, focusing heavily on Azure Active Directory Connect. You will learn to plan and implement Azure AD Connect, manage synchronized identities, and enforce password management in Microsoft 365 using multi-factor authentication and self-service password reset. This final section wraps up by thoroughly covering the implementation of application and external access. You will discover how to add and manage applications in Azure Active Directory, including the setup of multi-tenant applications. You will also examine the configuration of Azure AD Application Proxy, detailing connector installation and registration, as well as publishing on-premises applications for remote access. Lastly, you will investigate designing and managing external access solutions, including licensing guidance for Azure AD B2B collaboration, creating collaborative users, and troubleshooting B2B collaboration scenarios.

Audience Profile

This course is intended for individuals aspiring to the Microsoft 365 Enterprise Administrator role who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

Through active participation in this course, you will gain knowledge on the following topics:

• Designing, configuring, and managing your Microsoft 365 tenant
• Understanding Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

About This Course

This course delves into the core components of Microsoft 365 messaging administration, covering message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging scenarios. It is tailored for IT Professionals responsible for deploying and managing the messaging infrastructure within Microsoft 365 in their organizations.

Audience Profile

Messaging Administrators are tasked with deploying, configuring, managing, and troubleshooting recipients, permissions, mail protection, mail flow, and public folders across both on-premises and cloud enterprise environments. Their duties encompass managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To establish a secure hybrid topology that aligns with the business requirements of a modern organization, the Messaging Administrator must collaborate closely with the Security Administrator and Microsoft 365 Enterprise Administrator. A working knowledge of authentication types, licensing, and integration with Microsoft 365 applications is essential for the Messaging Administrator.

At Course Completion

Upon finishing this course, students will be equipped to:

• Configure and manage the transport pipeline
• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organizational settings and sharing
• Manage mobile devices
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Plan a hybrid environment
• Perform mailbox migrations
• Deploy and troubleshoot a hybrid environment

This course teaches you how to safeguard user access to your organization's resources. It covers user password protection, multi-factor authentication, enabling Azure Identity Protection, setting up and utilizing Azure AD Connect, and introducing conditional access within Microsoft 365. You will explore threat protection technologies designed to secure your Microsoft 365 environment, specifically focusing on threat vectors and Microsoft’s security solutions for mitigating risks. Key topics include Secure Score, Exchange Online protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and threat management. Additionally, the course addresses information protection technologies that secure your Microsoft 365 ecosystem. You will examine information rights-managed content, message encryption, and the labels, policies, and rules that support data loss prevention and information protection. Finally, you will learn about archiving and retention in Microsoft 365, data governance, and how to conduct content searches and investigations. The curriculum includes data retention policies and tags, in-place records management for SharePoint, email retention, and techniques for conducting content searches to support eDiscovery investigations.

After completing this course, students will be able to:

• Administer user and group access in Microsoft 365.
• Explain and manage Azure Identity Protection.
• Plan and implement Azure AD Connect.
• Manage synchronized user identities.
• Explain and use conditional access.
• Describe cyber-attack threat vectors.
• Explain security solutions for Microsoft 365.
• Use Microsoft Secure Score to evaluate and improve your security posture.
• Configure various advanced threat protection services for Microsoft 365.
• Plan for and deploy secure mobile devices.
• Implement information rights management.
• Secure messages in Office 365.
• Configure Data Loss Prevention policies.
• Deploy and manage Cloud App Security.
• Implement Windows information protection for devices.
• Plan and deploy a data archiving and retention system.
• Create and manage an eDiscovery investigation.
• Manage GDPR data subject requests.
• Explain and use sensitivity labels.

About this course
This course provides a comprehensive guide to the complete site owner lifecycle, presented in an engaging and practical manner. It ensures you have the confidence to plan and create new sites or effectively manage existing ones within SharePoint Online. Your objective is to learn how to make SharePoint Online relevant to your team by leveraging site functionality to facilitate information sharing and collaboration with colleagues. Throughout the class, you will absorb best practices and common pitfalls, applying theoretical knowledge to real-world scenarios through hands-on exercises in SharePoint Online.

Audience Profile

This course is designed for both novice and experienced SharePoint users who aim to fully utilize the capabilities of SharePoint Online.

At Course Completion

• Understand the benefits of using SharePoint in real world scenarios
• Create new SharePoint sites to store business information
• Create pages to share news and content
• Customise the structure of a site to meet specific business requirements
• Create and mange views, columns and apps
• Manage the security of a site
• Use the power platform to customise forms and automate processes
• Use search to find business information from people to documents

About This Course

This course provides comprehensive guidance on managing Microsoft Teams within your organization. Key topics include an overview of Microsoft Teams, establishing governance, security, and compliance measures, and preparing the environment for deployment. You will gain insights into Teams architecture, focusing on its integration with various Microsoft 365 workloads and services. The curriculum covers essential security and compliance features such as conditional access, multi-factor authentication (MFA), threat alerts, data loss prevention (DLP) policies, eDiscovery, and information barriers. Additionally, you will learn how to prepare for deployment by upgrading from Skype for Business to Microsoft Teams, configuring network settings, and managing endpoints. The course also addresses the creation and management of teams, including membership for internal and external users, as well as configuring settings and policies to optimize collaboration and communication experiences.

Audience Profile

This course is tailored for individuals aiming to become Microsoft 365 Teams Administrators and prepare for the Microsoft Teams Administrator Associate certification exam. Microsoft Teams Administrators are responsible for configuring, deploying, and managing Office 365 workloads to facilitate efficient collaboration and communication in enterprise settings. They also work closely with Telephony engineers to integrate advanced voice features, though they do not handle direct routing, call routing configuration, or telephony integration.

At Course Completion

By actively engaging with this course, you will acquire knowledge on the following:

• The fundamentals of Microsoft Teams and the synergy of its components
• Implementing governance, security, and compliance for Microsoft Teams
• Preparing an organization's environment for Microsoft Teams deployment
• Deploying and managing teams
• Strategies for managing collaboration in Microsoft Teams
• Techniques for managing and troubleshooting communication in Microsoft Teams