Thank you for sending your enquiry! One of our team members will contact you shortly.
Thank you for sending your booking! One of our team members will contact you shortly.
Course Outline
Introduction to Oracle Communications Billing and Revenue Management
- Defining billing and revenue management
- The critical role of billing and revenue management in business success
- Overview of Oracle BRM
- Navigating the Oracle BRM interface
- Establishing users and roles
Billing Process Management
- Types of billing processes
- The billing process lifecycle
- Configuring billing parameters
- Managing billing workflows
- Payment processing mechanisms
- Automation and workflow integration
Revenue Management
- Understanding revenue streams
- The importance of revenue management in the telecommunications sector
- Pricing and rating strategies
- Managing revenue streams effectively
- Grasping revenue recognition principles
- Implementing revenue recognition policies
- Utilizing reports to monitor revenue performance
- Creating custom reports and dashboards
Advanced Features and Optimization
- Managing customer accounts and profiles
- Addressing customer queries and issues
- Defining and managing products and services
- Configuring product catalogs and bundles
- Integrating Oracle BRM with ERP and CRM systems
- Ensuring seamless data flow between systems
- Maintaining data security in billing and revenue management
- Complying with industry standards and regulations
- Performance optimization techniques
Customization and Best Practices
- Customizing user interfaces and workflows
- Extending functionality with add-ons and plugins
- Implementing best practices for billing and revenue operations
- Common issues and their solutions
- Accessing Oracle support resources
Summary and Next Steps
Requirements
- Fundamental knowledge of Oracle applications
- Prior familiarity with billing and revenue management workflows
Target Audience
- Billing Managers
- Revenue Managers
- System Administrators
- Business Analysts
14 Hours
Testimonials (1)
good explanation on each points and provide assignment for practices.
