Site Reliability Engineering (SRE) Foundation® Training Course

This course is tailored for professionals involved in designing, implementing, and managing DevOps deployment pipelines and toolchains that facilitate Continuous Integration, Continuous Delivery, Continuous Testing, and potentially Continuous Deployment. The curriculum emphasizes the underlying processes, metrics, APIs, and cultural elements essential to Continuous Delivery.

Discover how to optimize testing processes to test faster while maintaining high quality and consistent, stable results.

Explore what DevOps engineering entails, why it is critical, and how to engineer it for success.

The course begins with a brief review of DevOps foundational principles before transitioning into the practical implementation of DevOps. Designed from an engineering perspective, it covers topics such as DevOps in relation to other frameworks, technologies, application design practices, continuous integration, continuous delivery and deployment, continuous testing, elastic infrastructures, monitoring, metrics, observability, governance, human aspects, and future trends in DevOps engineering.

The DevOps Foundation course establishes a foundational understanding of essential DevOps terminology, ensuring all stakeholders share a common language. It also underscores the advantages of DevOps in driving organizational success.

The course highlights the human dynamics of cultural change, equipping participants with practices, methods, and tools to engage people across the DevOps spectrum through the use of real-life scenarios and case studies. Upon completion of the course, participants will have tangible takeaways to leverage when back in the office such as understanding Value Stream Mapping.

An introduction to value stream management principles, practices, and tools. Designed to optimize value flow and realization in digital value streams and develop individuals’ skills. Digital value streams include the software applications and services in addition to the platforms that support them e.g., cloud infrastructure or DevOps toolchains.

Course topics covered include how DevSecOps provides business value, enhancing your business opportunities, and improving corporate value.  The core DevSecOps principles taught can support an organizational transformation, increase productivity, reduce risk, and optimize resource usage.

DevSecOps Practitioner introduces a range of practices for advancing to a more comprehensive understanding of DevSecOps principles. Explore practical outcomes by finding the right mix of people, building processes to accelerate value, and comparing technological options available today. This course is tailored for recently transformed organizations looking to enhance their DevSecOps skills and awareness.

This program is tailored for anyone seeking a solid grasp of IT Service Management to help drive greater value for customers. It is ideal for IT personnel and managers at all levels, as well as clients who collaborate closely with IT to meet business objectives. Additionally, this course supports students preparing for the ITIL® 4 Foundation certification and the associated exam.

The ITIL 4® Foundation equips candidates with an end-to-end operating model to create, deliver, and continuously improve tech-enabled products and services.

ITIL 4® Foundation empowers candidates to:

• Adopt a holistic approach to co-creating value with customers and stakeholders through products and services
• Understand the guiding principles of ITIL 4®
• Comprehend the four dimensions of Service Management
• Explore key concepts from Lean, Agile, and DevOps, and their role in delivering business value
• Learn how ITIL 4® practices preserve the value of current ITIL® processes while integrating them into broader service management and IT areas, from demand to value

Who is ITIL 4® Foundation for:

ITIL 4® Foundation is suitable for individuals needing a foundational understanding of the ITIL® framework and how it can enhance IT service management quality within an organization. It is also relevant for IT professionals in organizations that have adopted ITIL® and need to contribute to overall service improvement initiatives.

ITIL 4® continues to support the ITSM community while expanding to a wider range of professionals in the digital world, guiding how IT interfaces with and leads broader business strategy.

Scrum employs an evidence-based framework that maximizes the team's ability to respond to emerging requirements, deliver value rapidly, and adapt to new market conditions.

This approach aims to understand and address customer needs promptly while managing unpredictable challenges where a sequential approach proves unsuitable.