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Course Outline

Module 1 - Understanding Competency-Based Training Needs Analysis (TNA)

  • The key areas of training activity, implementation, and evaluation
  • The effective analysis methods used by training specialists and coordinators
  • Assessing individual performance levels and determining training efficiency
  • Aligning training needs with business drivers and goals
  • Evaluating training effectiveness: distinguishing between mandatory training and training related to business or employee growth
  • Examples of training needs analysis and the latest international business trends to support informed decision-making
  • Managing variance and uncertainty during the analysis process

Module 2 - Deciding and Delivering Training

  • Understanding individual performance gaps and improving training effectiveness to address them
  • Selecting delivery methods that yield optimal results
  • Comparing business expectations with training results and value
  • Designing training materials
  • Understanding evaluation and applying it through practical examples
  • Training vs. coaching vs. mentoring

Module 3 - Evaluating Training

  • The role and positioning of training testing and evaluation
  • Identifying critical developmental requirements that do not require training but rather other actions and decisions
  • Management accountability for training implementation – competencies and measuring the impact of evaluation
  • Evaluating training outcomes and determining if all training should be subjected to evaluation
  • TNA and the enable equation: determining if training is truly required and identifying alternatives

Requirements

  • NA
 21 Hours

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