Explore Our Courses

Remedy IT Service Management (ITSM)

21 Hours
This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level IT professionals who wish to effectively use and manage the Remedy IT Service Management Suite for incident and problem management.By the end of this training, participants will be able to:
  • Understand the architecture and components of BMC Remedy ITSM.
  • Configure and customize forms, workflows, and applications within Remedy.
  • Implement effective incident and problem management practices.
  • Manage change and release processes efficiently to minimize risks.
  • Utilize BMC Remedy's asset management for comprehensive asset lifecycle management.
Read more...

IT Operations Analytics

7 Hours
This instructor-led, live training in the UAE (online or onsite) is aimed at managers who wish to apply ITOA practices to measure, analyze and ultimately improve the performance of their IT operations. By the end of this training, participants will be able to:
  • Apply big data analytics technologies and practices to large datasets generated within an IT department.
  • Discover complex patterns in large volumes of IT system availability and performance data.
  • Process and analyze data to gain business insights into issues and opportunities.
  • Increase revenue and reduce costs.
Read more...

Last Updated:



Testimonials(4)

the Automation and speaking to different software packages

Eric Van Wyk
Course - Ansible for Experts

It really spoke to what we already have in our department

Letlotlo Miffi
Course - Ansible for Experts

Trainer explainations and clarification is good and understandable

Gwisu - Tanzania Revenue Authority
Course - DevOps Fundamentals

Trainer's vast experience and knowledge on the subject

DENNIS - Tanzania Revenue Authority
Course - DevOps Fundamentals

Upcoming Courses

Other regions in the UAE

Other Countries

These courses are also available in other countries
Online ITOA courses, Weekend IT Operations Analytics courses, Evening ITOA training, ITOA boot camp, ITOA instructor-led, Weekend ITOA (IT Operations Analytics) training, Evening ITOA (IT Operations Analytics) courses, ITOA coaching, IT Operations Analytics (ITOA) instructor, ITOA trainer, ITOA (IT Operations Analytics) training courses, ITOA (IT Operations Analytics) classes, ITOA (IT Operations Analytics) on-site, IT Operations Analytics (ITOA) private courses, ITOA (IT Operations Analytics) one on one training
1