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Course Outline

Foundations of AI for Productivity

  • Understanding Generative AI
    • Overview of the history and evolution of language models
    • Comprehending Large Language Models (LLMs)
    • Examining the capabilities and limitations of tools such as ChatGPT
  • Getting Started with ChatGPT
    • Setting up accounts and navigating the interface
    • Key concepts: temperature, context, and defining a 'persona'
  • Hands-On Activity: Creating an initial draft using ChatGPT

Mastering Prompt Engineering

  • Structure of High-Impact Prompts
    • Essential elements: task definition, context, role, format, and tone
    • Strategies for using 'ask and refine' prompts
  • Advanced Prompting Strategies
    • Chain-of-Thought: guiding the AI to reason through steps
    • Few-Shot Prompting: providing examples to refine outputs
    • Iteration and refinement: essential for achieving precise results
  • Hands-On Activity: Iterating on prompts to achieve desired outcomes for a management report

Automating Writing and Summarization

  • Streamlining Email Drafting and Responses
    • Generating professional email drafts
    • Automating standard and personalized replies
  • Document Summarization and Insight Extraction
    • Condensing meeting minutes, articles, and lengthy documents
    • Extracting key points and action items from complex texts
  • Hands-On Activity: Using ChatGPT to summarize a document and craft an email response

Microsoft 365 Copilot in Excel

  • Introduction to Excel Copilot
    • Exploring the interface and its core capabilities
    • Crafting effective prompts for data analysis
  • Data Analysis and Visualization
    • Directing Copilot to analyze extensive datasets
    • Automatically generating charts, pivot tables, and visualizations
  • Forecasting and Reporting
    • Utilizing Copilot to generate forecasts from historical data
    • Creating draft reports based on spreadsheet information
  • Hands-On Activity: Leveraging Copilot to analyze sales data, create a forecast, and build a chart

Microsoft 365 Copilot in PowerPoint and Outlook

  • Copilot in PowerPoint
    • Generating presentation frameworks from Word documents or text notes
    • Enhancing slides: design tips, relevant imagery, and content restructuring
    • Hands-On Activity: Using Copilot to build a complete project presentation
  • Copilot in Outlook
    • Composing and simplifying professional emails
    • Inbox management: summarizing long threads and prioritizing key messages
    • Hands-On Activity: Requesting Copilot to summarize an email chain and draft a concise reply

Integration and Advanced Workflows

  • AI Agent Workflows in Enterprise Settings
    • Integrating Copilot with SharePoint and Microsoft Fabric
    • Automating recurring tasks and business processes
  • Information Management and Security
    • Ethical considerations and privacy in AI tool usage
    • Best practices for managing sensitive data
  • Hands-On Activity: Designing a basic team workflow automation using Copilot in SharePoint
  • Conclusion and Q&A: Exploring the future of AI in the workplace and resources for ongoing learning

Requirements

  • Proficiency in Microsoft 365 applications
  • Experience with foundational productivity or office management tasks
  • No prior experience with AI tools is necessary

Target Audience

  • Office professionals and productivity experts
  • Project managers and coordinators
  • Teams looking to incorporate AI into their daily operations
 15 Hours

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