Course Outline
Foundations, Social Engineering, and the Work Environment
Core Cybersecurity Concepts for Employees
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Overview of threats: Understanding the scope of cybersecurity and why every employee plays a critical role in defense.
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Digital hygiene and credential management: Developing strong passwords, utilizing password managers, and adhering to the "unique password per service" principle.
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Clear desk and clear screen policies: Maintaining physical information security within the office.
Phishing and Social Engineering – Threat Recognition
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The psychology of attacks: Understanding social engineering and why cybercriminals leverage urgency, fear, or authority (such as CEO Fraud or BEC).
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Anatomy of phishing: Analyzing message headers, hidden links, and malicious attachments using exercises based on real-world examples.
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Additional attack vectors: Recognizing Vishing (voice-based phishing) and Smishing (SMS-based phishing).
Securing Remote and Mobile Work
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Network security: Understanding the risks of public Wi-Fi networks (e.g., in cafés or transit) and best practices for using a VPN.
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Device protection: Implementing disk encryption, enforcing screen locks, and avoiding unauthorized USB drives.
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Bring Your Own Device (BYOD) policy: Guidelines for using personal smartphones for business purposes and maintaining data segregation.
Tools, Compliance, and Incident Response
Cybersecurity in the Microsoft 365 Ecosystem
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Authentication and verification: Practical implementation of Multi-Factor Authentication (MFA/2FA) for secure account access.
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Secure data exchange: Managing file and folder permissions in OneDrive and SharePoint, specifically avoiding open "anyone with the link" access.
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Collaboration security: Using Microsoft Teams securely, including managing external guest invitations and controlling shared files.
Personal Data Protection and GDPR in Practice
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Information classification: Distinguishing between public data and confidential, sensitive, or personal information.
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GDPR in daily operations: Identifying common errors that lead to data breaches, such as incorrect recipients or failure to use BCC.
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Data lifecycle management: Protocols for securely transferring information to third parties and permanently disposing of documents.
Managing Security Incidents
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Incident identification: Recognizing signs of a breach, such as lost devices, ransomware encryption, or accidental clicks on phishing links.
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Reporting protocols: Understanding the appropriate channels and timeframes for reporting, and the roles of the IT Helpdesk, Security Officer, and Data Protection Officer.
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Immediate response actions: Isolating affected devices from the network, maintaining composure, and strictly avoiding unauthorized repairs or evidence destruction.
Requirements
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Familiarity with basic computer operations and web browsing.
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Regular use of standard office tools, including email, messaging applications, and document processing software.
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No specialized IT expertise is required; all technical concepts are presented through the perspective of business value and routine processes.
Target Audience
- All administrative and office staff, as well as mid-level managers, across all departments.
- Especially suitable for employees working in hybrid or fully remote settings.
- Daily users of the Microsoft 365 platform.
Testimonials (3)
Experience sharing, it's teacher's know-how and valuable.
Carey Fan - Logitech
Course - C/C++ Secure Coding
get to understand more about the product and some key differences between RHDS and open source OpenLDAP.
Jackie Xie - Westpac Banking Corporation
Course - 389 Directory Server for Administrators
the knowledge of the trainer was very high - he knew what he was talking about, and knew the answers to our questions
