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Duration 7 hours
Course Outline
Comprehending Artificial Intelligence
- Defining AI: Core concepts and practical examples
- Categories of AI: Ranging from basic automation to advanced machine learning
- The influence of AI on business operations
AI's Role in Business Process Automation
- How AI facilitates digital transformation initiatives
- AI applications within accounting, human resources, procurement, and client service
- Gaining insights into process automation and intelligent workflow design
Investigating AI Solutions for Administrative Roles
- Introduction to popular AI-based solutions (including chatbots, document automation, and predictive analytics)
- Leveraging AI assistants for managing schedules, generating reports, and enhancing communication
- Live demonstrations of accessible AI utilities
AI in Data Handling and Strategic Decisions
- The AI-data connection: How intelligent systems process information
- Enhancing decision quality through AI-generated insights
- Key considerations regarding data privacy and ethical AI implementation
Embedding AI in ERP and Automation Frameworks
- How AI strengthens ERP system capabilities
- Case examples of AI integration in procurement, finance, and HR modules
- Readiness strategies for AI-led digital shifts
Practical Application Session
- Employing AI-enhanced office tools for standard operational tasks
- Streamlining basic workflows using available platforms
- Collaborative exercises focused on spotting automation opportunities within the workplace
Industry Best Practices and the Future of AI in Business
- Cultivating an environment of digital innovation
- Navigating ethical challenges and promoting responsible AI usage
- Adapting to the evolving landscape of AI in the workplace
Recap and Path Forward
Requirements
- Fundamental computer skills
- Working knowledge of standard office software (such as Excel, Word, and email platforms)
- A keen interest in exploring how AI contributes to business process automation
Intended Participants
- Administrative personnel across various departments
- Supervisors and team leads
- Professionals aiming to integrate AI understanding into daily business operations
Testimonials (2)
correct way of prompting and including guardrails in instructions.
YEO SHI MIN - ST Engineering Aerospace Ltd
Course - ChatGPT and Microsoft 365 Copilot for Advanced Productivity
Understand AI function n tools to make our job easier. Need to improved AI Chubb such as make analysis n creating presentation