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 Duration 7 hours

Course Outline

Comprehending Artificial Intelligence

  • Defining AI: Core concepts and practical examples
  • Categories of AI: Ranging from basic automation to advanced machine learning
  • The influence of AI on business operations

AI's Role in Business Process Automation

  • How AI facilitates digital transformation initiatives
  • AI applications within accounting, human resources, procurement, and client service
  • Gaining insights into process automation and intelligent workflow design

Investigating AI Solutions for Administrative Roles

  • Introduction to popular AI-based solutions (including chatbots, document automation, and predictive analytics)
  • Leveraging AI assistants for managing schedules, generating reports, and enhancing communication
  • Live demonstrations of accessible AI utilities

AI in Data Handling and Strategic Decisions

  • The AI-data connection: How intelligent systems process information
  • Enhancing decision quality through AI-generated insights
  • Key considerations regarding data privacy and ethical AI implementation

Embedding AI in ERP and Automation Frameworks

  • How AI strengthens ERP system capabilities
  • Case examples of AI integration in procurement, finance, and HR modules
  • Readiness strategies for AI-led digital shifts

Practical Application Session

  • Employing AI-enhanced office tools for standard operational tasks
  • Streamlining basic workflows using available platforms
  • Collaborative exercises focused on spotting automation opportunities within the workplace

Industry Best Practices and the Future of AI in Business

  • Cultivating an environment of digital innovation
  • Navigating ethical challenges and promoting responsible AI usage
  • Adapting to the evolving landscape of AI in the workplace

Recap and Path Forward

Requirements

  • Fundamental computer skills
  • Working knowledge of standard office software (such as Excel, Word, and email platforms)
  • A keen interest in exploring how AI contributes to business process automation

Intended Participants

  • Administrative personnel across various departments
  • Supervisors and team leads
  • Professionals aiming to integrate AI understanding into daily business operations

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