Introduction to Artificial Intelligence for Non-technical users Training Course

Agentic AI for Business Automation is a practical, hands-on course designed to equip participants with the skills needed to design, integrate, and scale AI-driven agents for real-world business processes. The course emphasizes identifying automation opportunities, integrating various tools, and building practical use cases across customer service, supply chain management, and marketing workflows.

This instructor-led, live training (available online or on-site) is tailored for intermediate-level professionals who are looking to implement AI-powered automation using no-code, low-code, and Python-based methodologies.

By the end of this training, participants will be able to:

• Identify key areas where agentic AI can enhance process efficiency and drive innovation.
• Map workflows that are suitable for integration with AI agents.
• Implement automation solutions using APIs and orchestration tools.
• Integrate AI models into real business scenarios to achieve measurable impact.
• Develop governance and monitoring frameworks for AI-driven operations.

Format of the Course

• Interactive lectures and practical demonstrations.
• Hands-on exercises and guided projects.
• Live implementation in a sandbox automation environment.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to use Artificial Intelligence in Project Management and Agile Methodologies to shift from manual coordination to data-driven orchestration. This category focuses on leveraging Machine Learning and Large Language Models to solve traditional "bottlenecks" in the software development lifecycle (SDLC). By applying AI to areas like GitOps, capacity planning, and requirements engineering, organizations can achieve higher precision in forecasting and significantly reduce the time spent on administrative overhead. This methodology helps teams focus on high-value creative work while AI handles the complexity of data processing and scenario planning.

By the end of this training, participants will be able to:

• Understand the technical foundations of Transformers, LLMs, and SLMs.
• Critically evaluate AI tools based on cost, latency, data privacy, and vendor lock-in.
• Master advanced prompt engineering and RAG techniques for professional use.
• Integrate AI into the full Agile lifecycle, from ideation and backlog refinement to risk management.
• Identify and mitigate risks related to AI ethics, biases, hallucinations, and "model collapse."
• Apply "model-based problem solving" to complex engineering and management tasks.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level / intermediate-level / advanced-level professionals who wish to transform traditional architectural workflows into AI-native processes. Rather than replacing the architect's creativity, we focus on augmenting it - using Artificial Intelligence to handle repetitive tasks, accelerate conceptualization, and automate administrative burdens. The workshop bridges the gap between raw sketches and high-end professional presentations.

By the end of this training, participants will be able to:

• Generate 3-5 conceptual variants in the time it previously took to create one.
• Perform independent high-end post-production on renderings, eliminating the need for external outsourcing for minor corrections.
• Utilize Multimodal AI (Gemini/GPT) to analyze complex legal building codes and technical documentation.
• Implement automated administrative workflows to recover a few hours of manual work per week.

The Artificial Intelligence (AI) for Corporate Professionals course is designed to introduce participants to the safe and effective application of AI across various departments within a corporate setting. This course aims to enhance productivity, improve communication, and streamline operations.

This instructor-led, live training can be conducted online or on-site and is tailored for non-technical corporate professionals who want to understand and start using AI tools such as ChatGPT, Gemini, and Copilot to optimize their daily workflows.

By the end of this training, participants will be able to:

• Grasp the fundamental concepts of AI, along with associated risks and ethical considerations.
• Utilize AI to automate tasks and enhance communication and research efforts.
• Develop structured prompts that are specifically tailored for real-world administrative tasks.
• Plan the safe and scalable integration of AI tools within their teams.

Format of the Course

• Interactive lectures and discussions.
• Practical use of AI tools in corporate contexts.
• Guided exercises focused on process improvement and communication enhancement.

Course Customization Options

• For a customized training experience tailored to your department's workflows or internal tools, please contact us to arrange the details.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level to intermediate-level professionals from various departments who wish to learn how to efficiently use AI tools for daily tasks, saving time and improving productivity.

By the end of this training, participants will be able to:

• Identify AI-powered tools suitable for different tasks.
• Automate repetitive processes to improve workflow efficiency.
• Leverage AI for better communication, reporting, and decision-making.
• Ensure responsible and ethical AI usage in the workplace.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level administrative operatives who wish to have a basic understanding of AI and its applications in administrative tasks.

By the end of this training, participants will be able to:

• Understand the basics of Artificial Intelligence (AI).
• Learn how AI can be integrated into daily administrative tasks.
• Improve efficiency in sending emails, conducting surveys, managing indicators, maintaining records, and performing manual validations through AI tools.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level to advanced-level developers and AI hobbyists who wish to create advanced AI workflows in n8n.

By the end of this training, participants will be able to:

• Understand the integration of AI services with n8n workflows.
• Implement AI-driven decision-making in automated processes.
• Create custom AI nodes and use pre-built AI nodes in n8n.
• analyze and optimize the performance of AI workflows.

Artificial Intelligence (AI) is revolutionizing the way we work — from automating routine tasks to enhancing collaboration and decision-making. Tools like ChatGPT and Microsoft Copilot enable teams to generate content, analyze data, and streamline communication, but they must be used with a keen awareness of data privacy, security, and ethical guidelines.

This instructor-led, live training (online or onsite) is designed for beginner-level professionals and managers who wish to grasp AI fundamentals and apply AI tools safely and effectively in their daily operations.

By the end of this training, participants will be able to:

• Understand the basics of AI and its applications in the workplace.
• Utilize ChatGPT and Copilot to boost productivity and collaboration.
• Apply AI tools responsibly, with an understanding of data privacy and ethics.
• Identify opportunities to automate repetitive tasks using AI.

Format of the Course

• Interactive lectures and discussions.
• Practical exercises using real-world business scenarios.
• Guided practice with ChatGPT, Copilot, and automation prompts.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Artificial Intelligence (AI) is a rapidly advancing field that provides sophisticated tools and systems capable of automating tasks, analyzing data, and enhancing decision-making across all business functions.

This instructor-led, live training (available online or on-site) is designed for non-technical professionals who wish to gain a comprehensive understanding of AI, how it operates, and its potential to boost productivity in various departments within a company.

By the end of this training, participants will be able to:

• Grasp the fundamental concepts and capabilities of AI.
• Recognize how AI is reshaping different business areas.
• Identify AI tools that can streamline daily workflows.
• Integrate simple AI-powered processes to enhance decision-making and efficiency.

Format of the Course

• Interactive lecture and discussion.
• Practical demonstrations using AI tools.
• Scenario-based exercises and use case exploration.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

What You Will Learn

Essential Tools and Features
Participants will become proficient with Canva's core capabilities, including text formatting and the integration of images and graphics, establishing a solid foundation for crafting clear and visually appealing designs.

Launching Your First Project
Through a practical, hands-on session, learners will develop their initial project, gaining the skills to select appropriate templates, refine color schemes and typography, and customize layouts with their unique branding elements.

Advanced Design Methodologies
Attendees will delve into sophisticated features designed to produce professional-grade and distinctive outputs, such as applying gradients, creating infographics and diagrams, and mastering photo editing techniques like filtering, cropping, and color correction.

Integrating AI in Canva
Participants will discover how to harness AI-powered tools to automate routine tasks, generate custom graphics and copy, and optimize the overall design workflow, thereby significantly enhancing both operational efficiency and output quality.

ChatGPT and Microsoft 365 Copilot are advanced AI solutions engineered to boost productivity and refine communication by automating tasks, generating intelligent content, and optimizing workflows.

This instructor-led, live training session, available either online or on-site, is tailored for intermediate professionals seeking to harness the combined capabilities of ChatGPT and Microsoft 365 Copilot. The goal is to automate document creation, elevate communication standards, and strengthen data-driven decision-making.

Upon completion of this training, participants will be equipped to:

• Utilize ChatGPT to automate drafting, summarization, and the generation of new ideas.
• Employ advanced prompting strategies to secure higher-quality outputs from AI models.
• Leverage Microsoft 365 Copilot within Excel, PowerPoint, and Outlook to analyze data efficiently and streamline communication.
• Integrate Copilot into enterprise-level workflows to enhance collaboration and automate business processes.

Course Format

• Interactive lectures supported by live demonstrations.
• Hands-on exercises grounded in real-world case studies.
• Practical application exercises within the Microsoft 365 environment.

Customization Options

• To arrange a customized training session tailored to your specific needs, please contact us for further details.

ChatGPT is an AI-driven conversational tool designed to boost productivity by aiding in content creation, research, communication, and workflow automation.

This instructor-led training session (conducted online or at your location) targets beginners who aim to enhance their efficiency through the use of ChatGPT for everyday tasks.

Upon completion of this course, participants will be able to:

• Grasp the fundamentals of how ChatGPT operates.
• Utilize ChatGPT proficiently across various workplace activities.
• Refine prompts to achieve more effective responses.
• Determine ChatGPT’s limitations and apply best practices for its use.

Course Format

• Engaging lectures and discussions.
• Numerous exercises and practical applications.
• Hands-on implementation in a live-lab setting.

Customization Options for the Course

• To arrange a customized training session, please contact us to discuss your requirements.

By the end of this training, participants will be able to:

• Master enterprise prompt architecture across 6 layers (Role, Context, Constraints, Domain Standards, Format, Examples).
• Encode business, security and compliance constraints (GDPR, EU AI Act, sector standards) directly into prompts.
• Co-build a prompt library validated, shared and governed by all teams.
• Define sustainable governance: Prompt Curator role, naming conventions, versioning, quality metrics.
• Leave with concrete deliverables: Library v1.0, Governance Charter, 30-Day Deployment Plan.

Course format for participant assessment

• Interactive multi-profile workshops (Architects, Developers, QA, Team Leaders).
• Facilitated co-construction by an architect-consultant: participants build real, operational deliverables.
• All co-built deliverables belong entirely to the client organization.

Course customization options

• To request a customized version of this training, please contact us to make the
  necessary arrangements.

Artificial Intelligence (AI) represents a vital field within computer science that empowers systems to execute tasks traditionally requiring human intellect, including reasoning, learning, and strategic decision-making.

This instructor-led, live training, available either online or on-site, is designed for beginner-level business and administrative professionals seeking to grasp how AI facilitates process automation and can be leveraged in their daily operations to enhance efficiency and productivity.

Upon completion of this training, participants will be equipped to:

• Comprehend the fundamental concepts and principles underpinning Artificial Intelligence.
• Recognize the ways AI is reshaping business processes across various departments.
• Identify specific opportunities to deploy AI tools for automating tasks and supporting decision-making.
• Utilize practical, AI-driven tools to streamline daily administrative and analytical responsibilities.

Course Format

• Engaging lectures complemented by interactive discussions.
• Analysis of case studies and real-world examples.
• Practical exercises utilizing accessible AI tools.

Course Customization Options

• To arrange a customized training session for this course, please contact us.

"Overcome Your Fear of AI and Make It Work for You" is an introductory, hands-on course crafted to empower non-technical professionals to understand and embrace artificial intelligence as a practical partner in their daily workflows. Participants will gain clarity on what AI truly entails, discover its most valuable applications, and gain confidence in interacting with AI tools to enhance communication, organisation, and creative output.

Delivered as live, instructor-led training (available online or onsite), this programme is tailored for beginners with no prior AI experience. It aims to demystify the fundamentals of AI, address common hesitations and misconceptions, and equip participants with the skills to leverage AI tools for improved productivity, problem-solving, and innovation.

Upon completion of this training, participants will be able to:

• Distinguish clearly between what artificial intelligence is and what it is not.
• Identify and dispel prevalent myths and fears surrounding AI.
• Engage effectively with AI tools by formulating clear, purposeful prompts.
• Leverage AI applications to support writing, organisation, creative thinking, and decision-making.
• Apply responsible and ethical guidelines when utilising AI tools.

Course Format

• Engaging presentations followed by interactive discussions.
• Guided, practical exercises using AI tools.
• Collaborative reflection and real-world application activities.

Customisation Options

• For tailored training solutions, please contact us to arrange a customised session.