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Course Outline
Foundations of Effective Meetings
- Characteristics of Good vs. Bad Meetings
- Conducting Productive Meetings
- Keys to Meeting Productivity
- Basic Essentials of Meetings
- Components of Successful Meetings
- Qualities of Effective Meetings
- Key Considerations: Why, When, Who & Where
- Leading a Meeting
Planning and Preparing for a Meeting
- Pre-meeting preparation
- Identifying Participants
- Selecting the Venue
- Planning & setting objectives
- Setting the meeting date & time
- Preparing the agenda
- Gathering Materials
- Sending Invitations
- Making Logistical Arrangements
Effective Agendas
- Planning and Preparing Agenda
- Goal and purpose of an agenda
- Importance of the Agenda
- Do’s and Don’ts of an Agenda
- Understanding the Meeting Objective
- Setting SMART Objectives for Results
- Aligning Meeting Objectives with Organizational Goals
- Drafting a Powerful Agenda
- Communicating the Agenda
Facilitation and Communication Skills
- Communication within Meetings
- Assertiveness
- Effective Verbal Communication
- Non-Verbal Communication
- Electronic Options
- Chairing a Meeting
- Dealing with Difficult People
- Controlling a Meeting
- Handling Personality Conflicts
Meeting Roles, Responsibilities and Delegation
- The Facilitator
- The Minute Taker
- The Attendees
- The Communicator
- Different Types of Meetings
- Large vs Small Meetings
- Effective Delegation of Tasks
- Delegation for Results
Meeting Management
- Meeting Etiquette
- Setting Expectations
- Establishing Ground Rules
- Keeping the Meeting on Track
- Managing Time Overruns
- Holding Participants Accountable
- Managing Disruptions
- Handling Late Arrivals and Early Exits
- Mobile Phone Policy
- Addressing Off-Topic Discussions
- Conflict Resolution
- Meeting Gamification
Effective Meeting Minutes
- Recording Minutes
- Understanding Minutes of the Meeting
- Taking Minutes
- Minute Templates
- Action Plans Post-Meeting
- Note-taking and Transcription
- Time-Bound Meetings
- Closing and Follow-ups
Meeting Challenges and Additional Responsibilities
- Identifying Hidden Agendas
- Minimizing Redundancy and Repetition
- Resolving Conflict
- Tracking Difficult Issues
- Handling Difficult People
- Completing Action Items by Agenda
- Confidentiality and Compliance
14 Hours
Testimonials (1)
Meeting efficiency is something that's fairly "basic", but not thought about a lot and with really large implications on people/company time. Understanding these best practices and keeping them top-of-mind will be of immediate help.
