Course Outline
Understanding Ourselves and Others
- Understanding that when we ask others to attend a meeting we are imposing upon them our list of priorities
- What makes us behave the way we do?
- Are we aware how our behaviour affects others: do they always respond in the way we want them to and in the way that they should? If not, why not…?
The Process for Managing Meetings
- Why is a meeting necessary; what are the alternatives; are any of the alternatives preferable?
- The process for calling, managing and preparing for meetings:
- Creating a meaningful agenda covering the objectives for the meeting, the subject(s) to be covered and suggested timings
- Inviting only the right people – and nobody else
- Managing the meeting: allowing only relevant contributions (but being careful to differentiate between relevant and irrelevant); keeping to the agenda; keeping to time
- Creating outputs: not necessarily detailed minutes but, at least, actions points
- Arranging follow-up meeting(s)
Attending Meetings
- Do I need to attend all the meetings to which I am invited?
- How do I decide whether (or not) to attend meetings?
- What justifications do I have for declining to attend?
- What else am I allowed to do during a meeting related to attendees, subject matter being discussed and timings?
Other Personal Efficiency and Time Management Issues
- Setting Objectives – personal and professional – and keeping to them
- Work Prioritisation
- How do I decide what needs to be done?
- How do I prioritise these activities?
- Employee-Imposed Time: are my staff and colleagues working for me or am I working for them…?
- Time Bandits: what else steals time away from me and what can I do about it?
- E-mails
- Telephone calls
- Unplanned interruptions
- Displacement activities: procrastination…
- Other things…
- Effective Delegation
- Assertiveness: seeking a compromise; learning to say “no” effectively
Testimonials
I generally was benefit from the interaction and flexibility.
Olivier Pugliesi-Conti
Exercises and showing theoretical knowledge in practice.
Bartosz Francman - Nokia Solutions and Networks Sp. z o.o.
practical training and team games.
- Nokia Solutions and Networks Sp. z o.o.
psychological exercises tests.
marcin Nakielski - Nokia Solutions and Networks Sp. z o.o.
workshops, exercises, discussion.
bartłomiej maniecki - Nokia Solutions and Networks Sp. z o.o.
original exercises, especially with the Dadoo tribe :).
Iga Smardzewska - Nokia Solutions and Networks Sp. z o.o.
Exercises and examples from the trainer's professional life .
- Nokia Solutions and Networks Sp. z o.o.
Customised to my needs
Customised to my needs
Very cool trainer.
Karol Floriańczyk - Santander Bank Polska S.A.
Interpersonal tasks.
Łukasz Stawarski - Uniwersytet Artystyczny w Poznaniu
Workshop exercises
Magdalena Grenda
Reflecting own my self to learn others
Roy Dekker - Axway GmbH
Knowledge provided in an extremely accessible and suitably adapted to the group. The listener did not feel tired for even a second and the training day passed in the blink of an eye.
NetworkedAssets Sp. z o.o.
Customised to my needs
Customised to my needs