Project Management Training Courses in the United Arab Emirates

Who should attend?

This 2 day course is suitable for any IT professionals who are interested in implementing Iterative Agile and Scrum methodologies to manage software development. This course is particularly suited to project managers, team leaders, developers and customers of software development wishing to have a stake holding in the development process.

This course is also known as SCRUM awareness training.

Who should attend?

This course has been created for managers, executives and other decision makers who want to know how to calculate the benefits of implementing the methodology or want to understand what their team is doing.

It is also suitable for customers of software development wishing to have a stake holding in the development process.

This course is for: Product owners, managers, or anyone interested in Agile planning and estimating techniques.

The course, Scrum Product Owner (SPO), utilizes a combination of presentations, discussions, and hands-on exercises explaining and demonstrating through practice. It illustrates what it is like to take on the role of an Agile team. The course covers all aspects of a product owner's involvement in an Agile product's life-cycle, such as gathering requirements rapidly, writing user stories, estimating story points, tracking, release planning, reporting, forecasting, scaling, and so on.

The course is designed both for participants from beginners to advanced. 

The course involves presentations, discussion & practical exercises.

SCRUM is currently the most popular method of managing the process of developing software, counted among the agile methodologies. The course aims to familiarize participants with the methodology SCRUM step by step.

This 2 day course is suitable for any IT professionals who are interested in using the Waterfall model and how people have traditionally tried to deal with its shortcomings - including, but not limited to, Agile approaches.

The aim of the 1st day is to give an overview of these approaches enabling you to decide what might suit them in your environment.

The 2nd day looks at project management techniques and good practices that have been identified from Agile, and which can be applied in a Waterfall or Agile context.

This course is very much structered towards a workshop approach to enable delegates an opportunity to practise the Scrum and Agile skills.

This two-day course teaches the Lean-Agile principles and practices of the Scaled Agile Framework® (SAFe®).

You’ll learn how to execute and release value through Agile Release Trains, how to build an Agile Portfolio, and how to lead a Lean-Agile transformation at enterprise scale.

You will gain an understanding of the Lean-Agile mindset and how to apply the principles and practices of SAFe to support Agile teams, programs, program portfolio management, and to coordinate large Value Streams. Attending the class prepares you to take the exam and become a certified SAFe® Agilist (SA). Associated Certification: SAFe Agilist (SA)

This course focuses on the business analyst role to be successful on Agile projects. Course participants will learn how to cooperate with the Team, Product Owner, Scrum Master as well as with the Customer to facilitate the development process. Participants will go through a mock project practising common scenarios.

The Scrum Master role is an essential part to any Agile/Scrum team. This course trains delegates in key aspects of the Scrum framework and prepares them to sit the online Scrum.org Professional Scrum Master (PSM1) exam.

Audience:

Anyone who either is, or is planning to be, a Scrum Master and for others working in a Scrum environment who have a need for in-depth knowledge of Scrum.

At the end of this course you will be able to:

• Understand the origins of Agile methods.
• Understand and apply the core values and principles of Agile methods.
• Know the difference between the defined process and the empirical processes used in Agile.
• Understand the Scrum roles, Artefacts, Events and practices.
• Be fully prepared to sit the Professional Scrum Master (PSM1) exam

The Scrum Practitioner training aims to introduce agile concepts and techniques in a classroom situation using a combination of talks, exercises and fun activities embracing the principle of ‘learning by doing’. During the course, there will be the opportunity to apply the techniques with a ready-prepared simulation, which will help consolidate learning. 

The training is intended for people working as a Scrum Master who do not want to limit themselves to mechanical Scrum. The training helps to understand how Scrum is actually meant to work, broad your Scrum Master competences and become a real agile leader. The training is also intended for people who want to systematize their knowledge and verify their practical experience in terms of the PSM II (Professional Scrum Master II) exam. The training teaches the interpretation of the Scrum Guide in line with the Scrum.org vision, which is necessary during the exam. The training is based on the latest version of ScrumGuide published in November 2020.

This instructor-led, live training in UAE (online or onsite) is aimed at PSM I certification holders, product owners, project managers, IT professionals, and developers who wish to demonstrate their advanced knowledge and skills in Scrum concepts, theories, and principles.

By the end of this training, participants will be able to apply the Scrum framework to serve and facilitate their Scrum teams, deal with team conflict, achieve product goals, maximize product value, and manage product backlogs.

All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. The industry-recognized PSM I certification requires a minimum passing score of 85%. PSM class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

You are also entitled to a discount on the PSM II assessment once passing PSM I

The Professional Scrum Master IITM (PSM II) course is a 2-day Advanced Scrum Master course designed to support experienced Scrum Masters in their professional journeys.  This course is a combination of instruction and facilitated exercises looking at the challenges that Scrum Masters face and how the principles and values of Scrum help them to deal with those situations. 

This course has been created for test managers, quality assurance staff, testers, software developers, project managers and management in order to explain how the Agile project management frameworks (notably SCRUM) deal with testing.

At the end of the course, each of the delegates will design and execute a test plan for a sample application (it can be an actual client application if available)

Overview

This 2-day course provides a brief introduction to Agile software testing. It deals with foundational test concepts, within the context of Agile (Scrum) development and uses Crispin & Gregory’s (More Agile Testing, 2014) Agile Testing Quadrants model as a framework to explore contemporary principles and practices of Agile testing.

Intended Audience

This course is intended for development teams who want to improve their testing practices in an Agile context.

It is also suitable for those intending to pursue testing as a specific career and is a suitable pre-requisite for the iSQI Certified Agile Tester course.

The course covers contemporary development principles and practices, including the place of project management, testing and business analysis, within Agile and traditional Waterfall contexts.

The course is intended to be workshop-style with opportunities for delegates to ask questions and explore real life application of the content.

This course comprises a series of modules with each module designed to take 1.5hrs, ie 1 training day would consist of 4 modules.

Intended Audience

This course is aimed at those who want to gain a rapid overview of contemporary Waterfall & Agile software development and the impact on project management, testing and business analysis.

Target group:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning objective:

The purpose of this training is to acquire knowledge and practice of the workshops  aspects of Kanban and Agile foundations.

This two-day course teaches teams who are part of an Agile Release Train (ART) how to work in an Agile environment using Scrum, Kanban, and XP. The teams will learn how to become Agile Teams, build their backlog, and plan and execute iterations. Agile teams learn about their ART and their role in it, planning, executing, and improving with other teams.

This class prepares teams to run a Program Increment (PI), including all meetings at the Team and Program level with a specific focus on the upcoming PI planning. Attending the class prepares participants to take the exam and become a certified SAFe® Practitioner (SP).

After this course, you should be able to:

• Apply SAFe to scale Lean and Agile development in your enterprise

• Know your team and its role on the Agile Release Train

• Know all other teams on the train, their roles and the dependencies between the teams

• Plan iterations

• Execute iterations, demo value, and improve your process

• Plan Program Increments

• Integrate and work with other teams on the train

Kanban Management Professional 1 (KMP1) is a highly interactive two-day course accredited by the Lean Kanban University (LKU). It combines teaching, group discussions and a fully immersive simulation to illustrate how the Kanban Method helps individuals, teams, and organisations to manage and improve the delivery of products and services to their customers.
 
The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and pursues evolutionary change while respecting current roles, responsibilities and job titles, and encouraging leadership at all levels. This allows organisations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risks associated with complex change programmes.
 
You will leave this course with knowledge of the Kanban principles and general practices, and skills that will enable you to apply Kanban with confidence in your organisation.

What Will You Learn?
- Identify internal and external sources of dissatisfaction
- Analyse demand vs capability
- Model the knowledge discovery process
- Design kanban systems and their visualisations
- Identify and prioritise improvements
- Choose cadences for activities
- Identify classes of service

Who Is This Course For?
Anyone who is involved in product development or knowledge work. This includes but is not limited to the following:
Programme and delivery managers
Product and project managers
Product developers, software developers and testers
People working in operations or support
Business analysts
High-level management
Anyone interested in implementing Agile in their organisation

Are you struggling with implementing Agile in your organization? Is the change too prescriptive? Are your teams overburdened and less productive but still too resistant for a revolutionary change?

Choose the “Alternative Path to Agility” and implement an evolutionary and humane Change Management Method which doesn’t change your process but improves it.

The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and respects current roles, responsibilities and job titles. This allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risk associated with complex change programs.

If your team is overwhelmed, Kanban can help you to get your work under control. Kanban is a new technique for dynamically managing your process and revealing bottlenecks.

This training provides the skills and knowledge you need to apply Kanban in your work and learn how to determine what to work on now, what to leave until later and what to take off the to-do list forever.

Learning Outcomes

This 1-day course teaches the basics of the Kanban Method® and serves as the entry level and starting point to an alternative path to agility.

Attendees should become familiar with the Kanban Method. They should be able to design and implement a basic Kanban board. They should be able to understand work item types and the risks associated with specific work items. They should be familiar with a variety of different Team Kanban board designs and styles and know how to choose a design that is best suited for their context. They should be aware of the training roadmap and the value and benefits to be derived at each step on the “alternative path to agility.”

Who Should Attend

This course is designed for any professional who is part of a product development or knowledge work environment and who is interested in discovering how Kanban can help improve working environments. Kanban works across multiple functions of an organization, from senior members of staff looking to adopt Lean Management to members of delivery teams willing to improve their working practices. Previous attendees to our classes have been in roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals

Grupa docelowa i cele szkolenia:
Menedżerowie, liderzy i członkowie zespołów projektowych i/lub produktowych, pragnący poznać podejście Flow Management: jego praktyki i metryki, rozpoczynający wędrówkę po świecie Flow Management.

Formy zajęć:

• Gra symulacyjna on-line, wykorzystująca platformę Kanbanize (www.kanbanize.com)
• Prezentacja praktyk i metryk będących przedmiotem symulacji
• Wymiana zebranych doświadczeń, refleksji i pomysłów uczestników

Grupa docelowa i cele szkolenia:
Menedżerowie, liderzy i członkowie zespołów projektowych znający podstawowe praktyki i metryki podejścia Flow Management, pragnący pogłębić i usystematyzować swoją wiedzę w obszarze Flow Management

Formy zajęć:

• Gra symulacyjna on-line, wykorzystująca platformę Kanbanize (www.kanbanize.com)
• Prezentacja praktyk i metryk będących przedmiotem symulacji
• Wymiana zebranych doświadczeń, refleksji i pomysłów uczestników

Grupa docelowa i cele szkolenia:
Doświadczeni w zakresie Flow Management menedżerowie, liderzy i członkowie zespołów projektowych pragnący zgłębić szczegóły praktyk i metryk Flow, ugruntować swoją wiedzę w tym zakresie, wymienić doświadczenia z innymi uczestnikami oraz rozszerzyć stosowanie praktyk Flow w swoich zespołach/firmach.

Formy zajęć:

• Gra symulacyjna on-line, wykorzystująca platformę Kanbanize (www.kanbanize.com)
• Prezentacja praktyk i metryk będących przedmiotem symulacji
• Wymiana zebranych doświadczeń, refleksji i pomysłów uczestników

The iSQI Agile Essentials course is an internationally recognised qualification, Aimed at anyone involved in agile Projects and wants to become familiar with working in an agile environment. This includes Project Managers, Quality Managers, Software Development Managers, Business Analysts, Developers, Testers, IT Directors and Management Consultants. The course is comprised of eight sections and takes participants through the lifecycle of an agile project from the release planning and writing user stories to the iteration review (showcase) and retrospective. The first day focuses on the key principles (55% of the day on theory, 45% exercises), the second is dominated by practical application (40% theory, 60% exercises).

Course Objectives

• Value the principles behind agile manifesto and its approach to software development
• Appreciate the roles within an agile team 
• Understand how to contribute as an agile team member to quantifiable requirements
• Apply Whole Team quality methods to ensure acceptance criteria are met
• Appreciate the importance of effective Iteration Reviews and how to contribute to continuous improvement through retrospectives

The PMI Agile Certified Practitioner (PMI-ACP) examination is aimed at project management professionals who are using or wish to use agile methodologies in their organization. The PMI-ACP certifies that a person has real-world experience managing agile projects and is familiar with the variou subsets of the agile methodology, including Scrum, Kanban, Lean and others.

In this instructor-led, live training, participants will obtain the materials, knowledge and practice needed to prepare for the PMI-ACP examination. 

Audience

• Project managers
• Program managers
• Project leads
• Other team members participating in agile projects

PAQ is a 3 day experiential exam preparation training course with a focus on honing practical skills that can be implemented back in the workplace.

The exam takes the format of a ‘hands-on’ assessment where candidates are given a product backlog release which includes user stories, associated design documentation plus a ‘multi-drop’ application seeded with defects. Candidates will be given instructions as to what is expected of them during the practical assessment and the opportunity to create the work products required. Each practical assessment will contain 1or 2 additional scenario-based questions requiring written answers (up to 5 questions in total) that cover a selection of competencies. These written answers will be marked along with the answers to the product backlog release by an independent assessor. Assessment duration is 2.5 hours.

This Leading SAFe Agilist certification helps you to be a major stakeholder in your organization’s success. The certification not only allows you to execute and deliver value through Agile Release Trains but also to lead a Lean-Agile transformation, which is why it is highly valued in various industry sectors.

Develop the expertise to guide the delivery of continuous value in a Lean enterprise. Gain the skills to effectively perform the role of a SAFe Product Owner and Product Manager in the Agile Release Train (ART) as it delivers value through Program Increments; discover how the Continuous Delivery Pipeline and DevOps culture contributes to the relentless improvement of the ART.

Leverage Lean thinking to break Epics into Features and Stories, refine Features and Stories, manage Program and Team backlogs, and plan and execute Iterations and Program Increments.

Grupa docelowa i cele szkolenia:

• Kadra zarządzająca i menedżerowie firm i zespołów
• Właściciele małych i średnich firm zainteresowani nowymimetodami zarządzania, w tym zwinnymi metodami ustalania celów firmy i zespołów
• Menedżerowie i liderzy zwinnych zespołów
• Liderzy startupów zainteresowani skuteczną metodą zarządzania celami i monitorowania celów firmy i zespołów

Formy zajęć:

• Prezentacja metody OKR
• Ćwiczenia indywidualne i w zespole
• Wymiana doświadczeń, refleksji i pomysłów uczestników szkolenia

Agile Software Testing is a series of testing practice that provides feesback to software quality issues in a timely and continuous manner following the principles of agile development.

Continuous Integration (CI) refers to all developers in a team merging their work several times a day.

Continuous Integration (CI) is a development practice wherein developers merge changes in their code as often as possible in order to detect and locate errors quickly. Codeship is a platform that provides Continuous Integration services in the cloud.

In this instructor-led, live training, participants will learn the fundamentals of Continuous Integration as they step through setting up a simple Continuous Integration process on Codeship.

By the end of this training, participants will be able to:

• Understand the fundamentals of Continuous Integration
• Operate the essential functions in Codeship
• Set up a simple CI process using Codeship

Audience

• Developers
• IT Professionals
• DevOps Engineers
• Business Managers

Format of the course

• Part lecture, part discussion, exercises and heavy hands-on practice

Continuous Delivery is a development practice wherein developers release new changes to users quickly and sustainably. GoCD is an open source tool used to achieve continuous delivery in software development.

In this instructor-led, live training, participants will learn the fundamentals of Continuous Delivery (CD) as they step through setting up and configuring CD pipelines on GoCD.

By the end of this training, participants will be able to:

• Understand the fundamentals of Continuous Delivery
• Use GoCD to set up their CD process and pipelines
• Configure GoCD depending on their needs

Audience

• Developers
• IT Professionals
• DevOps Engineers
• Business Managers

Format of the course

• Part lecture, part discussion, exercises and heavy hands-on practice

Participant Profiles 

CxO, Operation Managers, Enterprise Architects, Business and System Analysts and Designers

Objective

This introduction seminar provides you with an overview of the digital business models, business and enterprise architecture frameworks as well as methodologies that organizations are trying to focus on to increase their business agility facing disruptions of the digital age.

In particular, this seminar aims at helping you to understand frameworks and reference architectures that are used worldwide to align digital business models and IT system architectures with the changing competitive landscape.

Objective:

Helping Business Analysts to understand how to efficiently model and validate their business processes and resources in order to increase business agility of their organization on the basis of their target architecture and changing market needs.

This 2 day training course aims at helping delegates to learn how to model their business processes and resources in order to adapt them to changes of their goals, strategies and impacted capabilities as part of the target architecture. On the basis of the key elements of business performance (strategies, tactics, KPI, business capabilities, etc...), delegates learn there how to elaborate a vision centric business process and resource cartography. Then, only using the appropriate BPMN and UML notation adapted to their language, they understand how to adapt them to changing strategies, tactics and policies.

Objective:

This training course aims at helping product managers, products owners, business analysts, system architects and developers understand how to efficiently Manage Requirements on the basis of the product vision till guiding developers accurately in implementing them.

More in detail, this course aims at assisting product managers in better defining the value propositions of their products on the basis of strategies and stakeholder needs. Business Analysts and product owners understand how to describe requirements of the product backlog then discover appropriate epics and user stories of the system while contributing to the required value creation. Along interactive case study exercises, participants learn how to describe in detail such requirements in order to validate correct understanding of needs and prepare system acceptance tests. Thus, only using a very common and productive UML profile, they learn to structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

Audience:

• Product Managers
• Product Owners
• Business Analysts
• Anyone interetsted in the Requirements Management Process

This course provides a brief introduction to Agile software testing. It deals with foundational test concepts, within the context of Agile (Scrum) development and uses Crispin & Gregory's (More Agile Testing, 2014) Agile Testing Quadrants model as a framework to explore contemporary principles and practices of Agile testing.

This 5 day course is for developers who wish to write high quality iOS applications in Swift. This is a hands on course which involves writing a number of increasingly complex high quality applications. Delegates will need to have an Apple copmputer with the latest version of OS X and Xcode installed. Delegates wishing to run applications on real devices, rather than emulators, will need to be registered with Apple as iOS developers and have their devices registered.

TDD, or Test Driven Development, is an approach to developing software where coding, testing, and design occur in tandem throughout the software development cycle. Agile is a broader process and management approach to software development that emphasizes incremental delivery, team collaboration, continual planning, and continual learning.

In this instructor-led, live training (onsite or remote), participants will learn how to write high-quality C applications using a TDD and Agile development approach. Participants will put their knowledge into practice by carrying out a series of hands-on exercises to create a well-designed and well-tested C application.

By the end of this training, participants will be able to:

• Install and configure development and testing tools needed to carry out TDD
• Design, develop and unit test a C application using a TDD approach
• Apply planning and management practices of Agile development

Audience

• Developers
• Project managers

Format of the Course

• Part lecture, part discussion, exercises and heavy hands-on practice

Notes

• To request a customized training for this course, please contact us to arrange.

This course is created for people who need to combine Agile (notably SCRUM), with Lean and Kanban togather to manage their projects.

It combines the worlds of product design and software design.

This instructor-led, live training in UAE covers the concepts, tools and techniques needed to carry out continuous integration of your software projects in an Agile environment. Participants carry out a series of hands-on exercises throughout the course to apply their knowledge in real situations. Interaction among instructor and participants is encouraged. Real-world cases are discussed and specific issues and questions are addressed and resolved in class.

This instructor-led, live workshop in UAE begins with an introduction to BDD, what it is and how it is used by companies to promote good software design, development and testing. We do this from a non-engineering point-of-view, with an eye on the end-users, their requirements, language, and way of thinking. We also address the communication challenges that business stakeholders are likely to encounter as they work closer with their technical-minded peers.

By the end of this training, participants will know how to:

• Write succinct user stories that capture the usage patterns of real users of the software.
• Translate their user stories into the behavioral language of BDD (Given, When, Then.)
• Derive test cases from these stories, for use by engineers to implement and test.
• Understand the relationship between product requirements, acceptance criteria, and test cases.
• Demystify the technical jargon that impedes communication and understanding.
• Install and use great tools for writing BDD feature files.
• Understand and appreciate what happens once the work is handed to engineers.
• Play a more active role in the iterative development cycle.

OrangeScrum is an open-source, web-based project management and collaboration tool for managing projects, teams and tasks in one place. It includes bug tracking, email integration, and issue management, among other features.

In this instructor-led, live training participants will learn how to implement Agile and Scrum methodologies using OrangeScrum.

By the end of this training, participants will be able to:

• Set up and configure OrangeScrum on their own premises (optional)
• Identify and implement key Scrum principles and practices, including the product backlog, sprint burndown chart, task boards, and more.
• Use OrangeScrum to organize tasks, communicate with a team effectively and keep project documents under control

Audience

• IT professionals
• Project managers
• Team leaders
• Developers

Format of the course

• Part lecture, part discussion, exercises and heavy hands-on practice

Notes

• If you are interested in installing and administering an onsite instance of OrangeScrum, contact us to arrange.

JIRA Software is a powerful tool for Project Management and people tend to focus more on the tool than the method itself.

This instructor-led, live training introduces the participants to the power of Jira and Confluence, working together to serve the only purpose of helping the team to deliver successfully the product / project. The team will learn how to properly use these tools to be more efficient handling User Requirements, Testing, Communication, centralized in one place.

Will be studied JIRA projects, Confluence spaces, workflows, boards (Kanban & Scrum), planning and dependencies, Jira/Confluence linkage, reporting, important fields and custom fields, issue types, screen & filtering.

By the end of this training, participants will be able to:

• Create a Scrum or Kanban project
• Configure Jira to manage the project properly
• Manage issues effectively
• Build the necessary screen to handle issue types
• Create workflows and boards, and understand their interaction
• Perform basic and advanced searches and analysis
• Generate and review reports necessary for the team and the management

JIRA is a Java based web application that provides project and issue tracking for improving the agility of software development.

In this instructor-led, live training, participants will learn how to use Jira to implement a Kanban approach to Agile within their organization.

By the end of this training, participants will be able to:

• Understand the principles behind Agile and Kanban
• Use Jira to create and manage a Kanban project
• Customize Jira to fit the needs of their organization
• Perform basic and advanced searches and analysis
• Generate and review reports

Audience

• Product managers
• Software developers
• Test engineers
• Business analysts

Format of the Course

• Part lecture, part discussion, exercises and heavy hands-on practice in a live-lab environment.

Note

• To request a customized training for this course, please contact us to arrange.

This instructor-led, live training in UAE introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

This instructor-led, live training in UAE introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in UAE walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals. 

Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.

The training allows you to familiarize yourself with the knowledge, techniques, tools and practices in the field of project management based on the Agile Project Management version 2.0 methodology, developed in cooperation with APMG-International and DSDM® Consortium.

The final exam allows you to obtain the international AgilePM® Foundation certificate.
The price of the training includes the cost of the exam.

The duration of the exam is 40 minutes
For people taking the exam in a language that is not their mother tongue, an additional 10 minutes is added.
A minimum of 25 points out of 50 is required to pass the exam.

 

The cost of the exam depends on the exchange rates. Please ask us about it.
 

The training is dedicated to people interested in implementing Agile approaches in an organization, people participating in projects, project managers implementing or planning to implement Agile approaches in projects. The practitioner level focuses on good practices in project management from the Project Manager level - it suggests how to effectively run an Agile project.

Domain Driven Design (DDD) is an approach for handling complex behaviors when developing software.

This course is part of the Data Scientist skill set (Domain: Advisory & Leadership).

The course participants will learn how to skillfully use the Microsoft Project to create a schedule of tasks, manage resources and monitor the implementation of the various stages of the project.

This instructor-led, live training in UAE (online or onsite) is aimed at project managers who wish to work with MS Project and MS Project Server.

By the end of this training, participants will be able to:

• Install and configure MS Project and MS Project Server.
• Understand how to share and manage resources between projects.
• Identify project risks, problems and solutions in real-time.

Welcome to Microsoft® Project® 2019/2021: Part 2. This course is designed to familiarize you with some of the advanced features and functions of Microsoft Project so you can use it effectively and efficiently in a real-world environment.

In Microsoft® Project® 2019/2021: Part 1, you learned the basic features of Microsoft Project during the planning phase of a project. This course covers the advanced knowledge and skills a project manager needs to update a project plan in Project during the execution, monitoring, and controlling phases of a project. In other words, once your project plan is approved by the project sponsor, this course will enable you to manage the project so that it is completed on time, within budget, and according to scope.

Note: This course is for anyone who has Project on the desktop, regardless of whether they purchased an “on-premise” edition or subscribed to a “cloud-based” (online) edition. Most project managers and project team members use the desktop application, so that is the main focus of this course. The main features of the online app are presented in an appendix.

This material will benefit users of any current Office version. The classroom environment setup is based on Office 2019.

This course is aimed at Project Managers and those interested in Risk Management within Projects.

Learn about project planning and related activities to ensure the successful management of your projects.

Through this 3-day workshop, 21 hours, participants will learn how to manage projects more efficiently, ensuring  the projects are delivered on time and within budget according to their scope statement. Participants will identify their strengths and weaknesses as Project Managers; gain skills in initiating, planning, executing, controlling and evaluating their projects.

Through this 1-day workshop, participants will learn how to manage projects more efficiently, ensuring  the projects are delivered on time and within budget according to their scope statement. Participants will identify their strengths and weaknesses as Project Managers; gain skills in initiating, planning, executing, controlling and evaluating their projects.

Project Management, Change Management, Transitions Consideration

The aim of this course is to provide a deeper understanding of agile project management and how it compares with traditional project management methods.  The course will explore some of the main agile methods, techniques and tools and show how they can be effective in project delivery, through a mixture of presentations, exercises and interactive activities.  

The course will also consider the latest guidance in the UK public sector around agile delivery and the GDS standard.
  
By the end of the course you should be able to:

• understand agile and what agility means in a business context
• explain Scrum, and understand how it can be used to deliver projects
• explain Kanban, and understand how it can be used to deliver projects
• describe different agile techniques that can support project delivery
• communicate the importance of teams in delivering agile projects 
• be aware of the GDS standard and its influence in UK public sector project delivery 

In this comprehensive PMP certification training, we cover the following topics along with tools and techniques to be used. Our expert trainers provide guidance on strategic thinking, tips to succeed in the exam as well as in real-world project management scenario. Towards the end of the program, we conduct Q & A sessions so that you can be fully prepared for the examination and achieve project management success in the long run.

This course contains all the training and materials you need to attain both the Foundation & Practitioner qualifications in just five days.

The PRINCE2 Foundation introduces you to the PRINCE2 method whilst the Practitioner teaches you to apply and tailor PRINCE2 to the running and managing of a project. This course conforms to the 6th Edition syllabus.

Training Objectives

Upon completion of the PRINCE2 Foundation and Practitioner course you should be able to:

• Understand key concepts relating to projects and PRINCE2
• Understand how the PRINCE2 principles underpin the PRINCE2 method
• Understand the PRINCE2 themes and how they are applied throughout the project
• Understand the PRINCE2 processes and how they are carried out throughout the project
• Apply the PRINCE2 principles in context
• Apply and tailor relevant aspects of PRINCE2 themes in context
• Apply and tailor relevant aspects of PRINCE2 processes in context

• The training is intended for people who have contact with project management, project managers and management staff.
• The price included single-choice exam, 60 questions and 60 minutes long. To pass the exam, correct answers to 33 questions are required. The materials and the exam are available in Polish or English.

1. Course Objectives:
   • This will be a one-day course and after the activity the trainees/participants will be able to:
     1. Define what is a risk, its origin and impact on the business as manifested by their increase awareness on the topic.
     2. Cite different instances that will be helpful for the organization to limit and, ideally eliminate risk.
     3. Perform proper forecasting of risk and challenges in a proactive manner.
     4. Discover numerous techniques to identify, mitigate and limit risk.
     5. Collaborate with internal channels to strengthen risk management for the organization as a whole.
2. Training Setup:
   • Target Headcount: 10 -20 per batch
   • Target Date of Delivery: TBD
   • Total Daily Duration: 7 hours duration + 1-hour lunch
   • Set-up: Classroom and Presentation Set-up

       3. Methodologies:

• Instructor Led Training
• Role Playing
• Risk Analysis Exercise
• Presentation of Output and Activity Exercises

4. Hardware and Equipment Needed

• Projector
• White Board with Writing Materials
• Writing Paraphernalia for Participants
• Sound System/Lapel Mic
• Big Building Blocks/Lego
• Chocolates and other token for activities

• Certificate of Achievement/Completion

This is a 7 days instructor-led, live training (onsite or remote).

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

This course is designed for anyone who needs an understanding of IT Service Management to help deliver better value to customers. It is appropriate for all IT staff and management, as well as customers who work closely with IT to support business requirements. This course is also designed for students who are seeking the ITIL® 4 Foundation certification and who want to prepare for ITIL® 4 Foundation exam.

ITIL 4 Foundation enables candidates to look at IT Service Management through an end-to-end operating model for the creation, delivery and continual improvement of tech-enabled products and services.

ITIL 4 Foundation equips candidates with:

• A holistic approach to the facilitation of co-creation of value with customers and other stakeholders in the form of products and services
• The guiding principles of ITIL 4
• The four dimensions of Service Management
• Key concepts from Lean, Agile, DevOps, and why these are important to deliver business value
• How ITIL practices described in ITIL 4 will maintain the value and importance provided by the current ITIL processes, whilst at the same time expand to be integrated to different areas of service management and IT, from demand to value.

Who is ITIL 4 Foundation for:

ITIL 4 Foundation is suitable for individuals who require a basic understanding of the ITIL framework and how it may be used to enhance the quality of IT service management within an organization. The certification also applies to IT professionals who work within an organization that has adopted ITIL and so need to be aware of and contribute to the overall service improvement programme.

ITIL 4 continues to support the ITSM community while expanding to a wider range of professionals working in the digital world, guiding how IT interfaces with, and leads the wider business strategy.

Exam is obligatory:
Single-choice test consisting of 40 questions
The duration of the exam: 75 minutes (an additional 15 minutes for non-native language candidates for ITIL)
To pass the exam, it is necessary to obtain a minimum of 26 points out of 40.
 

INTRODUCTION

Globalisation, transformed markets, intense competition and new technologies have converged to make organisational management focus more sharply on making certain that every internal programme and project achieves all intended results. Stakeholders are demanding that the internal and external forces of change are managed with the type of programmes that will enable the organisation to thrive in the face of change. Holding departments accountable for results is the essence of this unique seminar that presents the principles and practices on which Results-Based Management (RBM) is founded.

This Results-Based Management training course enables staff and managers to align, develop and review ongoing planning and reporting that is essential to the success of any public or private programme. This training seminar provides an understanding of the processes needed to bring different business teams together to (a) better manage and measure the outcomes of their respective programmes and projects; (b) keep a project under control; and (c) achieve stated objectives and goals.  

This training course will highlight:

• The multiple processes of Results Based Management (RBP)
• The critical role of monitoring in demonstrating the performance of programs and projects and in steering the implementation process towards the intended results
• Developing realistic programme objectives and measures to assess project outcomes and impact
• Developing a results-based project framework
• Project and program scheduling and reporting
• Monitoring, evaluating and strengthening the effectiveness of a program

OBJECTIVES

This training course is designed to achieve five key objectives.  At the end of the session you will learn how to:

• Apply current best practices in Results-Based Management (RBM) 
• Demonstrate how to realise the potential for Results-Based Management (RBM) 
• Design a RBM approach for involving all stakeholders
• Control RBM projects and measure outcomes
• Enable your teams to apply Results-Based Management (RBM) in their own activities

TRAINING METHODOLOGY

This training seminar uses a number of learning tools including but not limited to:

• Case studies on real life examples of RBM
• Round table discussion groups to review and qualify the actual projects - ongoing or at the planning stage - by members of the group
• Video references on examples of the skills necessary to achieve results
• Presentation media on the steps to achieve RBM
• Open discussions on ideas and experiences with the participants

ORGANISATIONAL IMPACT

The organisation will benefit from this training seminar in the following ways:

• Improve the understanding of the principles, norms, standards, processes and responsibilities governing planning, monitoring and evaluation
• Overcome any resistance to using Results-Based Management
• Develop more efficient methods of controlling cost and outcomes
• Help staff members bring results to the forefront of their ongoing planning and reporting documents on a regular basis
• Overcome the pitfalls of project plans that delay and burden projects

PERSONAL IMPACT

The participants of this RBM training seminar enjoy many benefits personally and professionally in the following manner:

• Helping staff learn to focus on the issues that deliver the maximum results to their on-going planning and hard work
• Improving the communication skills that win over important stakeholder “buy-in” to improve their expectations to gain their power of influence
• Reduce the risks of carrying forth long projects that could lead to disappointing results and possible failure
• Learn the importance of monitoring and evaluation techniques to indicate the way to successful results
• Overcome the resistance from stakeholders by enabling solid evidence that secures your funding

WHO SHOUD ATTEND?

The NobleProg course “Result-Based Management” is designed to benefit experienced managers from any specialism within your organisation who have responsibility for successful execution of programmes and projects. It will develop high level managerial skills that are vital in achieving and sustaining continuous performance improvement.

This training course will particularly benefit the following professionals:

• Strategic and Operational Planning Specialists
• Supply Chain and Logistics Team Members
• Financial Managers
• Marketing and Business Development Staff
• Human Resource Managers

This instructor-led, live training in UAE (online or onsite) is aimed at project managers who wish to manage projects with Trello.

By the end of this training, participants will be able to:

• Manage and track tasks to improve project workflows and boost team productivity.
• Add functionality and extensions not included in the standard Trello for tracking the progress of complex projects.
• Organize multiple projects with Trello.

This instructor-led, live training in UAE (online or onsite) is aimed at software engineers who wish to use Yarn to manage and publish JavaScript packages.

By the end of this training, participants will be able to:

• Manage, migrate, and publish JavaScript packages.
• Master the Yarn command line API.
• Migrate NPM packages to Yarn.

Professional Agile Leadership Essentials is a 2 day workshop to equip leaders and managers of Agile teams along with their Product Owners and Scrum Masters to help their organizations change by providing participants with:

• An overview of what “Agile” is and why organizations need it to thrive in a changing world.
• The means to identify the potential opportunities, challenges and impacts of Agile in terms of business value and why this is so important to the next generation organization.
• An understanding of techniques to support teams to sustain long-term agility including the role that leaders play, shifts in thinking, and the relationship between complexity and empiricism.
• Ways to continue the development of the people to help them grow and prosper in an agile way of working. • Guidance of how to measure and guide agile product delivery.
• Discuss ways to scale agility across several teams within the organization while keeping them working together to deliver on a common vision.

Professional Agile Leadership Certification

All participants completing the Professional Agile Leadership - Essentials course will receive a password to attempt the Professional Agile Leadership I (PAL I) certification assessment. PAL-E class participants who attempt the PAL I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Applying Professional Scrum (APS) is a 2-day course that teaches Scrum in a highly practical way. Students hit the ground running through instruction and team-based exercises.

Working in a series of Sprints, teams of students build a software application, thereby facing real-life problems. The mechanics, roles, principles and (empirical) process of Scrum are demonstrated. Common missteps and misunderstandings are discussed so students grow a higher awareness of their symptoms.

Applying Professional Scrum (APS) is the training for teams and anyone wanting to experience the Scrum way of working. The course also provides the foundation of knowledge needed for role-focused training for Product Owners, Scrum Masters and Developers, as offered in Scrum.org’s Professional Scrum Master, Professional Scrum Product Owner and Professional Scrum Development classes.

The class introduces the mechanics of Scrum, as well as provides insights into complexity, team-based collaboration and self-organization as essential elements in mastering Scrum. Students will experience how the Scrum framework improves product development efforts.

From its emphasis on practical application the course exposes common missteps, increases the awareness of the associated symptoms, and provides prescriptive guidance to avoid going off track.

Students are challenged to act in terms of Scrum. They take home an increased understanding of how to collaborate better and work as a team.

• Students will have a clear understanding of the mechanics of Scrum and their coherence.
• Students will learn how to use visual information radiators.
• Students leave the class with a handful of tips to identify common pitfalls and dysfunctions.
• Students can take part of a Scrum Team and be more effective.
• Students can increase Scrum’s effectiveness if already underway.

Professional Scrum Certification

All participants completing the Applying Professional Scrum course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. The industry-recognized PSM I certification requires a minimum passing score of 85%. APS class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

You are also entitled to a discount on the PSM II assessment once passing PSM I.

The two-day Professional Scrum with Kanban (PSK) course teaches Scrum practitioners how to apply Kanban practices in their work. Through theory, case studies, and hands-on exercises, participants will understand the importance of transparency and flow in relation to the Scrum framework.

In this course, students will learn how Scrum Teams can add additional Kanban practices while continuing to work with Scrum, all without changing Scrum.

After completing this course, the participant will:

• Understand how the flow works in the context of Scrum.
• Learn about Kanban practices, learn what scrum teams can apply them to improve their effectiveness and efficiency.
• Learn how to effectively use appropriate Kanban practices without changing Scrum.
• Learn a practical approach to improving the transparency and visibility of their work.

Professional Scrum with Kanban Certification

All participants completing the Professional Scrum with Kanban course will receive a password to attempt the Professional Scrum with Kanban I (PSK I) assessment. PSK class participants who attempt the PSK I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

The 2-day Professional Scrum Master course covers the principles and (empirical) process theory underpinning the Scrum framework, and the role of the Scrum Master in it. This course is a combination of instruction and teambased exercises, and teaches what is at the heart of the Scrum and Agile movement. PSM is the cutting-edge course for effective Scrum Masters and for anyone coaching a software development team toward increased efficiency and effectiveness. The course includes advanced thinking for servant-leadership and behavioral shifts. Throughout the course, students are challenged to think in terms of the Scrum principles to better understand what to do when returning to the workplace. The PSM course is much more than just a set of slides and an instructor. In this course, students work on real-life cases with other classmates together as a team. This course is made up of discussions and hands-on exercises based upon reallife cases.

Students are challenged to think within the Scrum framework and the underlying values and principles to better understand what to do when returning to the workplace and facing complex decisions

• Have a clear understanding of the rules of Scrum through the empirical foundation of Scrum.
• Students can act as a Scrum Master for Scrum Teams as well as stakeholders from an in-depth understanding of servant-leadership.
• Effectively be able to start up Scrum or increase its effectiveness if already underway.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Professional Scrum Certification

All participants completing the Professional Scrum Master course will receive a password to attempt the Professional Scrum Master I (PSM I) assessment. The industry-recognized PSM I certification requires a minimum passing score of 85%. PSM class participants who attempt the PSM I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The 2-day Professional Scrum Master II (PSM II) course is an advanced class designed to support Scrum Masters in their professional development. Unlike the Professional Scrum Master (PSM) course which focuses on how to use Scrum, the Scrum framework and the role of the Scrum Master, PSM II is an advanced course which helps students to understand the stances that characterize an effective Scrum Master and servant-leader. The class dives deep into how Scrum Masters serve the Scrum Team, Product Owner, and the organization. Students will learn about areas critical to growing as a successful Scrum Master such as how the principles and values of Scrum help guide Scrum Masters in the decisions they make and how the Scrum Master can help change the environment of Scrum Teams, creating the conditions for agility to thrive. Students will also explore related practices and skills which will enable them to have the right types of conversations and how to apply them to become better Scrum Masters. Throughout the class, your PST will provide stories, exercises, facilitation techniques (such as “Liberating Structures”), resources, and more.

Students are challenged to think within the Scrum framework, the underlying principles and values, and how they help guide Scrum Masters in the decisions they make. Students will also explore what practices, tools, skills, and stances make an effective Scrum Master.

• Understand what the Scrum Master can do to support Development Teams and Product Owners to become more effective.
• Explore how to help change the environment, making it more conducive for Scrum Teams to be successful with greater agility.
• Provide tips and techniques for the Scrum Master to work with the rest of the organization in support of their Scrum Teams.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Certification Assessments

All participants completing the Professional Scrum Master II course will receive a password to attempt the Professional Scrum Master II (PSM II) assessment. PSM II class participants who attempt the PSM II assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. 

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Being a professional Product Owner encompasses more than writing requirements or managing a Product Backlog. Product Owners need to have a concrete understanding of all product management aspects, including but not limited to product ownership, that drives value from their products.

The 2-day Professional Scrum Product Owner course focuses on all of these areas to teach students how to maximize the value of software products and systems. PSPO is the cutting-edge course for Product Owners, Agile product managers and anyone responsible for a software product’s success in the market. In this course, students will develop and solidify their knowledge of being a Product Owner through instruction and team-based exercises. The breadth of the role’s responsibilities in delivering a successful product will become more clear from an Agile perspective. Metrics are identified to track the creation of value and the successful delivery of the product to the marketplace. The PSPO course is much more than just a set of slides and an instructor. In this course, students work on real-life cases with other classmates together as a team. This course is made up of discussions and hands-on exercises based upon real-life cases.

Students are challenged to think in terms of Scrum and the Scrum principles to better understand what to do when they return to their workplaces, and their specific challenges.

• Students will have a clear understanding of the mechanics of Scrum and how the Product Owner role fits in.
• Students can act as a Product Owner for Scrum Teams and stakeholders.
• Students can effectively increase the business agility of their organization.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Professional Scrum Certification

All participants completing the Professional Scrum Product Owner course receive a password to take the Professional Scrum Product Owner I (PSPO I) assessment. The industry-recognized PSPO I certification requires a minimum passing score of 85%. PSPO class participants who attempt the PSPO I assessment within 14 days of receiving their free password and do not score at least 85% will be granted a second attempt at no additional cost.

You are also entitled to a discount on the PSPO II assessment once passing PSPO I.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

In this 2-day Scaled Professional Scrum (SPS) workshop, students will simulate a large software development project using the Nexus™ framework. The workshop is delivered using an end-to-end case study where students work together to organize and simulate a scaled software development project. Throughout the workshop, students will be introduced to more than 50 practices that can be used to help reduce complexity and dependencies at scale. The workshop will provide students with an understanding of how to launch, structure, staff, and manage a large Agile project using Scrum. Throughout the workshop, students will learn the infrastructure, tools and practices needed to successfully scale Scrum to maximize the value of their software development initiative. By taking a hands-on approach, students are fully engaged in the learning process where they see first-hand the challenges in large-scale development initiatives and solutions for getting the work back on track. They will leave the workshop with techniques to detect irregularities and how to address them appropriately.

This course is designed as an experiential workshop where students learn how to scale Scrum using the Nexus™ framework. Throughout, you are introduced to the artifacts and events within the framework, the new Nexus Integration Team role, along with more than 50 associated practices.

• Learn how to overcome challenges in large-scale development initiatives and how to remain on track.
• Experience organizing several teams working on the same product so productivity is optimized.
• Understand how to identify, minimize and remove dependencies.

Format of the Course

• Interactive lecture and discussion.
• Lots of exercises and practice.
• Hands-on implementation in a live-lab environment.

Certification Assessments

All participants completing the Scaled Professional Scrum course will receive a password to attempt the Scaled Professional Scrum (SPS) assessment. SPS class participants who attempt the SPS assessment within 14 days of receiving their free password and do not score at least 85% will be granted a 2nd attempt at no additional cost. The industry-recognized SPS certification requires a minimum passing score of 85% and involves understanding of the Nexus Framework, knowledge from the course and of Scrum.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.