Agile Project Management with Kanban and Jira Training Course

Target group:

IT Director, Project Manager, Technical Team Leader, Analyst, Software Developer, Tester

Learning objective:

This training aims to provide participants with an understanding and hands-on experience in the principles of Kanban and Agile methodologies.

This course is designed for individuals who require integrating Agile methodologies, particularly SCRUM, with Lean and Kanban to oversee their projects effectively.

It merges the domains of product design and software development.

This instructor-led, live training in the UAE (online or onsite) walks participants through the deployment of a JIRA instance. Participants will learn the advanced usage of JIRA, JIRA installation, configuration, upgrading and migration, how to customize JIRA for their projects, add, manage and assign users, groups and project roles, configure and manage dashboards, define emails and notifications, apply JIRA security schemes, manage JIRA permissions, perform JIRA troubleshooting, install and customize JIRA service desk, set up a knowledge base, manage service desk users, and handle service requests collaboratively.

By the end of this training, participants will be able to:

• Have an in-depth understanding of JIRA administration.
• Customize JIRA based on their own business needs.
• Define JIRA emails and notifications.
• Manage and assign users, groups, project roles.
• Manage JIRA permissions and security schemes.
• Perform JIRA troubleshooting.
• Deploy and customize JIRA service desk.

Upon completing the training, participants will be capable of independently managing, optimizing, and customizing JIRA in a corporate environment.

This instructor-led, live training in the UAE introduces the advanced capabilities of JIRA, including creating and managing different types of JIRA projects, using JIRA for agile projects, configuring agile boards, managing built-in and custom fields, creating and managing screens and filters, performing basic and advanced issue searching, applying screen schemes, managing and updating workflows, configuring and applying workflow schemes, performing analysis and generating reports.

By the end of this training, participants will be able to:

• Manage issues effectively.
• Create and run Scrum and Kanban projects.
• Manage built-in and custom fields.
• Understand and manage business processes, workflows and workflow schemes.
• Perform basic and advanced searches and analysis.
• Generate and review reports.

This instructor-led, live training in the UAE introduces JIRA's approach to software planning, tracking and releasing as it walks participants through the creation and management of a JIRA project.

By the end of this training, participants will be able to:

• Understand concepts and functionality behind JIRA's user interface and workflows.
• Add, modify, clone, link, and prioritize issues.
• Progress issues through the entire workflow.
• Perform searches.
• Manage and customize screens and filters.

JIRA Software is a robust tool for project management, often leading people to focus more on the tool itself rather than the methodology.

This instructor-led live training aims to introduce participants to the capabilities of Jira and Confluence when used together. The goal is to support the team in successfully delivering their product or project. Participants will learn how to effectively utilize these tools for managing user requirements, testing, and communication all within a centralized platform.

The course will cover topics such as setting up JIRA projects, creating Confluence spaces, understanding workflows and boards (Kanban and Scrum), planning and dependencies, integrating Jira with Confluence, reporting, key fields and custom fields, issue types, screens, and filtering techniques.

By the end of this training, participants will be able to:

• Create a project using either Scrum or Kanban methodologies
• Configure Jira for effective project management
• Effectively manage issues within the system
• Design necessary screens to handle different issue types
• Create workflows and boards, and understand how they interact with each other
• Conduct both basic and advanced searches and analysis
• Generate and review essential reports for team and management purposes

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level project managers who wish to create, execute, and manage forms in Jira effectively.

By the end of this training, participants will be able to:

• Understand Jira's core concepts, including issue types, workflows, and projects.
• Develop and manage custom fields to collect and organize data effectively.
• Optimize form-related processes for various project types and teams.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level Jira administrators who wish to learn how to use Jira Service Management efficiently.

By the end of this training, participants will be able to:

• Learn and understand the fundamentals of Jira Service Management.
• Set up and configure a service desk and manage requests.
• Manage Jira Service Management backend and integration.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level to intermediate-level professionals who wish to enhance their Jira skills by learning how to integrate and utilize the Xray plugin, manage user roles and permissions, optimize data imports, and effectively handle storage management.

By the end of this training, participants will be able to:

• Integrate and configure the Xray plugin for test management.
• Manage Jira user profiles and assign appropriate roles and permissions.
• Efficiently import data into Jira following best practices.
• Optimize Jira storage usage and implement data management strategies.

The Kanban Management Professional 1 (KMP1) is a dynamic two-day course certified by the Lean Kanban University (LKU). It integrates instruction, group discussions, and an immersive simulation to demonstrate how the Kanban Method assists individuals, teams, and organizations in managing and enhancing product and service delivery to their clients.

The Kanban Method offers practical, actionable, evidence-based advice for achieving successful evolutionary change. It begins with your current practices and promotes gradual transformation while respecting existing roles, responsibilities, and job titles, as well as fostering leadership at all levels. This enables organizations to evolve business processes incrementally, establish and utilize pertinent metrics to gauge progress, and substantially mitigate risks associated with complex change initiatives.

Upon completion of this course, you will gain an understanding of Kanban principles and general practices, along with the skills needed to confidently implement Kanban within your organization.

What Will You Learn?

• Identify internal and external sources of dissatisfaction
• Analyze demand versus capability
• Create models for the knowledge discovery process
• Design kanban systems and their visualizations
• Detect and prioritize improvements
• Select cadences for activities
• Recognize classes of service

Who Is This Course For?

This course is suitable for anyone involved in product development or knowledge work, including but not limited to:

• Program and delivery managers
• Product and project managers
• Product developers, software developers, and testers
• Individuals working in operations or support roles
• Business analysts
• High-level management
• Anyone interested in implementing Agile methodologies within their organization

Kanban is a workflow management method.

This instructor-led, live training (online or onsite) is aimed at both beginner-level and advanced-level participants. The knowledge and tools provided can be applied in your daily work to optimize workflow efficiency.

By the end of this training, participants will be able to:

• Increase the number of work items completed per unit of time.
• Reduce the time required to complete work items.
• Improve work predictability (providing better answers to "When will it be done?").
• Manage flow metrics (throughput, lead time, work in progress, work item age).
• Use flow charts (Cumulative Flow Diagram, Lead Time Histogram, Work Aging Chart).
• Utilize statistical forecasting methods, such as Monte Carlo simulations and Service Level Agreement.
• Design a Kanban System in a methodological way (STATIK).
• Understand Little's Law, which describes the nature of value flow.

This two-day course teaches teams who are part of an Agile Release Train (ART) how to work in an Agile environment using Scrum, Kanban, and XP. The teams will learn how to become Agile Teams, build their backlog, and plan and execute iterations. Agile teams learn about their ART and their role in it, planning, executing, and improving with other teams.

This class prepares teams to run a Program Increment (PI), including all meetings at the Team and Program level with a specific focus on the upcoming PI planning. Attending the class prepares participants to take the exam and become a certified SAFe® Practitioner (SP).

After this course, you should be able to:

• Apply SAFe to scale Lean and Agile development in your enterprise

• Know your team and its role on the Agile Release Train

• Know all other teams on the train, their roles and the dependencies between the teams

• Plan iterations

• Execute iterations, demo value, and improve your process

• Plan Program Increments

• Integrate and work with other teams on the train

Are you struggling with implementing Agile in your organization? Is the change too prescriptive? Are your teams overburdened and less productive but still too resistant for a revolutionary change?

Choose the “Alternative Path to Agility” and implement an evolutionary and humane Change Management Method which doesn’t change your process but improves it.

The Kanban Method provides pragmatic, actionable, evidence-based guidance for successful evolutionary change. It starts with what you do now and respects current roles, responsibilities and job titles. This allows organizations to evolve business processes gradually, define and use relevant metrics to measure progress, and significantly reduce the risk associated with complex change programs.

If your team is overwhelmed, Kanban can help you to get your work under control. Kanban is a new technique for dynamically managing your process and revealing bottlenecks.

This training provides the skills and knowledge you need to apply Kanban in your work and learn how to determine what to work on now, what to leave until later and what to take off the to-do list forever.

Learning Outcomes

This 1-day course teaches the basics of the Kanban Method® and serves as the entry level and starting point to an alternative path to agility.

Attendees should become familiar with the Kanban Method. They should be able to design and implement a basic Kanban board. They should be able to understand work item types and the risks associated with specific work items. They should be familiar with a variety of different Team Kanban board designs and styles and know how to choose a design that is best suited for their context. They should be aware of the training roadmap and the value and benefits to be derived at each step on the “alternative path to agility.”

Who Should Attend

This course is designed for any professional who is part of a product development or knowledge work environment and who is interested in discovering how Kanban can help improve working environments. Kanban works across multiple functions of an organization, from senior members of staff looking to adopt Lean Management to members of delivery teams willing to improve their working practices. Previous attendees to our classes have been in roles such as:

• Senior Management Positions (CxO)
• Program and Project Managers
• Product Managers, Product Owners and Business Analysts
• Scrum Team Members
• Scrum Masters, Team Leads and Change Agents
• Product & Software Developers & Testers
• Agile Coaches & Practitioners (Scrum, XP, DSDM, AgilePM, etc.)
• Other roles such as HR and Finance professionals