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 Duration 14 hours

Course Outline

Learning objectives

  • Comprehend the components and operational mechanics of a Quality Management System and its core processes
  • Recognize the relationship between ISO 9001 and other relevant standards and regulatory frameworks
  • Master the approaches, methods, and techniques employed for the implementation and administration of a QMS

Educational approach

  • Lecture sessions are enhanced with practical questions and illustrative examples
  • Practical exercises incorporate case studies and group discussions
  • Practice tests are designed to mirror the format of the official Certification Exam
  • Day 1: Introduction to quality concepts, QMS, and clauses 4–6 of ISO 9001
  • Day 2: Clauses 7–10 of ISO 9001 and the certification exam

The exam is fully aligned with the requirements of the PECB Examination and Certificate Programme. It encompasses the following competency domains:

Domain 1: Fundamental concepts and principles of quality management and the QMS based on ISO 9001

Domain 2: ISO 9001 requirements for a quality management system — Clauses 4 to 10

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