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Duration 35 hours
Course Outline
Day 1: Introduction to ISO 9001 and initiating QMS implementation
- Course objectives and structural overview
- Overview of ISO, management systems, and the ISO 9000 family
- Foundations of quality and QMS under ISO 9001
- Starting the QMS implementation process
- Leadership and organizational commitment
- Formulating the quality policy
- Defining roles, responsibilities, and authorities
Day 2: Developing the QMS implementation plan
- Analyzing the organizational context
- Defining the QMS scope
- Strategies for addressing risks and opportunities
- Setting quality objectives
- Managing change
- Resource allocation
- Ensuring competence
Day 3: Executing QMS implementation
- Fostering awareness and effective communication
- Managing documented information
- Handling requirements for products and services
- Designing and developing products and services
- Managing outsourced processes
- Overseeing production and service provision
- Monitoring, measurement, analysis, and evaluation
Day 4: QMS monitoring, continual improvement, and certification audit preparation
- Conducting internal audits
- Holding management reviews
- Addressing nonconformities and corrective actions
- Demonstrating continual improvement
- Preparing for the certification audit
- Course conclusion and wrap-up
Day 5: Certification Exam
Requirements
Participants must possess a foundational understanding of ISO 9001 and a thorough knowledge of implementation principles.
Testimonials (2)
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
The training was well put together & very informative.
