MSP® Foundation & Practitioner Training Course

This instructor-led, live training in the UAE (online or onsite) is aimed at advanced-level professionals who wish to master ClickUp's reporting and dashboard features to drive data-driven decision-making and optimize workflows.

By the end of this training, participants will be able to:

• Create and customize advanced dashboards in ClickUp.
• Use ClickUp's reporting tools to track key performance indicators (KPIs).
• Automate data collection and visualization.
• Integrate external data sources for comprehensive analytics.
• Optimize dashboards for team collaboration and executive reporting.

CAPM® stands for Certified Associate in Project Management.

The CAPM® certification from PMI is a valuable entry-level credential for project practitioners. It is designed for individuals with little to no prior project experience and demonstrates your grasp of the foundational knowledge, terminology, and processes essential for effective project management.

Whether you are just starting out in project management or already contributing as a subject matter expert on project teams, obtaining CAPM certification can help kickstart your career or elevate it to new heights.

The PMP® / CAPM® certification is issued by the Project Management Institute (PMI®), recognized globally as the leading association for Project Management Professionals.

ADVANTAGES OF BEING A CAPM

• Acknowledged Expertise: The PMP® / CAPM® certification, provided by PMI, is a globally acknowledged and respected credential. With an annual increase of 12% in the number of certifications issued, they have become the de facto industry standard for Project Managers.
• Enhanced Job Prospects: The PMP® / CAPM® certification highlights your expertise in project management, signaling to current and potential employers that you possess a solid foundation of project management knowledge applicable in any workplace setting.
• Prestigious Affiliation: You will join one of the most prestigious professional groups. By earning the PMP® / CAPM® certification, your name will be included among the largest and most esteemed group of certified Project Management Professionals.
• Higher Earnings Potential: It has been observed that Project Managers with the PMP® / CAPM® certification often earn more than those without it.
• International Recognition: The PMP® / CAPM® certification is endorsed by leading companies, which encourage their Project Managers to obtain this certification.

To learn more about the benefits of the PMP® / CAPM® certification, please visit www.pmi.org.

ABOUT PMI

The Project Management Institute (PMI®) is the world’s leading not-for-profit professional association for project management. It supports over half a million members across 170 countries worldwide.

PMI® members are individuals practicing and studying project management in various industry sectors.

PMI® has established itself as the leading professional organization in project management, with more details available at www.pmi.org.

This course provides guidance into the process Owner responsibilities so they can describe what they are doing as a process and provides the education needed to oversee the design, re-engineering and improvement of IT Service Management (ITSM) processes; particularly in the context of Agile Service Management. Participants learn how to apply Scrum practices to Process Owner responsibilities and use Agile and Lean principles and practices to put in place ‘just enough’ process and how to continually align process performance with overall business goals. 

Learn how to use Agile Service Management to increase the customer value your processes create and to compete in a fast-paced disruptive world. A Certified Agile Service Manager is the working equivalent of a development Scrum Master. Together, Scrum Masters and Agile Service Managers can instill Agile thinking into the entire IT organization as the basis of a DevOps culture.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level professionals who wish to enhance workflow efficiency by leveraging ClickUp’s automation and integration features.

By the end of this training, participants will be able to:

• Understand ClickUp’s automation capabilities and use cases.
• Create and manage automations to streamline workflows.
• Integrate ClickUp with third-party tools like Slack, Google Drive, and Zapier.
• Set up triggers, conditions, and actions for automated task management.
• Optimize team collaboration through automation and integrations.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level professionals who wish to apply Agile project management principles using ClickUp’s features.

By the end of this training, participants will be able to:

• Set up and configure ClickUp for Agile project management.
• Manage sprints, backlogs, and epics effectively.
• Leverage ClickUp’s Kanban, List, and Timeline views for Agile workflows.
• Track team velocity, burndown charts, and performance metrics.
• Automate Agile processes to improve efficiency.
• Integrate ClickUp with other Agile development tools.

This instructor-led, live training in the UAE (online or onsite) is aimed at advanced-level professionals who wish to tailor ClickUp for business operations, enhance process efficiency, and integrate automation for scalable workflows.

By the end of this training, participants will be able to:

• Customize ClickUp’s workspaces, views, and templates for business operations.
• Develop and optimize workflows for process management.
• Implement advanced automation for repetitive tasks.
• Integrate ClickUp with other business tools and data sources.
• Monitor and analyze process efficiency using ClickUp reporting.

This instructor-led, live training in the UAE (online or onsite) is aimed at advanced-level professionals who wish to leverage ClickUp for managing large-scale projects, cross-functional collaboration, and enterprise-wide efficiency.

By the end of this training, participants will be able to:

• Implement ClickUp at an enterprise scale with best practices.
• Structure workspaces, spaces, and projects for large teams.
• Leverage advanced reporting and dashboards for executive insights.
• Automate workflows and integrate ClickUp with enterprise systems.
• Enhance governance, compliance, and security within ClickUp.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level professionals who wish to learn the fundamentals of ClickUp for task and project management, as well as personal productivity.

By the end of this training, participants will be able to:

• Navigate ClickUp’s interface and workspace structure.
• Create and manage tasks, lists, and projects efficiently.
• Utilize views like List, Board, and Calendar for better organization.
• Apply productivity features such as priorities, tags, and custom statuses.
• Collaborate effectively using comments, mentions, and shared spaces.
• Set up personal productivity workflows to manage daily tasks.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level professionals who wish to optimize team collaboration using ClickUp’s advanced features.

By the end of this training, participants will be able to:

• Set up and manage collaborative workspaces for teams.
• Leverage ClickUp’s advanced task management features for team coordination.
• Improve team communication using ClickUp’s built-in tools.
• Utilize ClickUp’s reporting and dashboards for team performance tracking.
• Automate workflows to streamline team processes.
• Integrate ClickUp with other collaboration tools.

The PMI Agile Certified Practitioner (PMI-ACP) examination targets project management professionals who are utilizing or intend to utilize agile methodologies within their organization. The PMI-ACP certification confirms that an individual possesses practical experience in managing agile projects and is well-acquainted with various subsets of the agile methodology, such as Scrum, Kanban, Lean, and more.

This instructor-led live training will equip participants with the necessary materials, knowledge, and practice to prepare for the PMI-ACP examination.

Audience

• Project managers
• Program managers
• Project leads
• Other team members involved in agile projects

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level business analysts who wish to learn the tools and techniques of business analysis and to prepare for the PMI-PBA exam.

By the end of this training, participants will be able to:

• Learn the tools, techniques, and practices of business analysis as outlined by PMI.
• Master the five domains of business analysis.
• Develop practical skills for identifying stakeholders' needs, managing requirements, and ensuring successful project outcomes.
• Understand the PMI-PBA certification process and prepare for the certification exam.

Training for authors preparing for the PMP® (Project Management Professional®) exam. Each participant receives a certificate of completion for the PMP-Prep training (35 hours).

• Experienced project managers looking to enhance their qualifications and gain international recognition with the prestigious Project Management Professional (PMP®) certification.
• Less experienced project managers and team members who wish to broaden their knowledge and skills in project management.
• Middle and senior managers aiming to expand their competencies in managing and overseeing projects.
• Individuals with experience in project management seeking to elevate their capabilities.

Training Goals:

• To provide comprehensive preparation for obtaining the Project Management Professional (PMP®) certification by systematizing existing knowledge and familiarizing participants with the specifics of the PMP® exam.
• To meet the formal requirement for PMP® exam eligibility, which includes accumulating 35 contact hours.
• To introduce participants to project management practices, techniques, and tools.

Class Format:

• Presentations on various aspects of project management.
• Questions and quizzes related to PMP® exam topics.
• Analysis of questions in the style of those found on the PMP® certification exam.

This instructor-led, live training in the UAE (onsite or online) is focused on the application of advanced Scrum principles, facilitation, coaching, leadership techniques, and agile product delivery strategies. It also prepares participants to take the Scrum Master II (PSM II) certification exam through targeted exercises and a sample test.

By the end of this training, participants will be able to:

• Deepen their mastery of the Scrum framework and its principles.
• Effectively facilitate Scrum events and coach agile teams.
• Drive continuous improvement and deliver business value through agile practices.
• Apply leadership, mentoring, and self-management techniques in team settings.
• Confidently prepare for and pass the PSM II certification exam.

This course aims to enable participants to plan, manage and control project risks. By attending, participants will acquire the knowledge to develop project risk management plans, identify project risks, analyze the identified risks and plan responses for them. They will also learn to analyze the risks qualitatively and quantitively using different practical techniques and learn all the critical tools and techniques required to pass the PMI-RMP®  (Risk Management Professional) certification exam.