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Duration 35 hours
Course Outline
Module 1: Introduction to Microsoft Teams Overview and Architecture
- Essential Teams components and associated services
- Understanding the underlying Teams architecture and dependencies
- Managing role-based access control and administrative roles
Module 2: Administering Teams Collaboration Experiences
- Creating and maintaining Teams, channels, and chat environments
- Setting up meeting policies and enhancing the meeting experience
- Managing apps, integrations, and their lifecycle
Module 3: Teams Phone and Voice Infrastructure
- Core concepts and architectural design of Teams Phone
- Configuring calling plans and setting up direct routing
- Oversight of devices, dial plans, and emergency calling protocols
Module 4: Governance, Security, and Compliance Frameworks
- Establishing Teams policies, governance structures, and lifecycle management
- Deploying security measures and compliance configurations
- Conducting audits, reporting, and continuous compliance monitoring
Module 5: Monitoring and Diagnosing Teams Performance
- Tracking service health and user activity metrics
- Resolving issues related to meetings, voice quality, and collaboration
- Utilizing reporting tools and analytics to optimize performance
Module 6: Advanced Setup and System Integration
- Connecting Teams with other Microsoft 365 services and third-party applications
- Addressing considerations for hybrid deployment scenarios
- Leveraging automation and PowerShell for streamlined administration
Module 7: Exam Preparation and Certification Strategies
- Review of key MS-721 exam objectives
- Understanding exam structure, format, and question styles
- Engaging in practice questions and comprehensive review sessions
- Exploring study resources, expert tips, and strategies for success
Summary and Future Career Pathways
Requirements
- A solid grasp of Microsoft 365 services and administrative functions
- Practical experience with the core features of Microsoft Teams
- Basic knowledge of networking protocols and identity management concepts
Target Audience
- Microsoft Teams administrators
- Collaboration and communication system engineers
- IT specialists responsible for managing Microsoft 365 communications
Testimonials (2)
i learned alot
Rose-Ann - Heart FM
Course - Microsoft Teams: Practical Collaboration, Productivity, and Automation
The engagement and the practical examples we did as a group to get more understanding of the topic
