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 Duration 14 hours

Course Outline

Strategic Positioning and AI-Assisted Content Development

  • Defining academic, institutional, and brand positioning strategies
  • Leveraging AI to generate persona-driven content for web, email, and social media
  • Maintaining brand voice consistency and quality control using AI editing tools

Public Relations and Reputation Stewardship

  • Monitoring online reputation using AI-powered listening solutions
  • Proactive PR: Utilizing AI for media outreach and drafting press materials
  • Developing crisis planning and response frameworks supported by AI-driven alerts

Digital Marketing Refinement and Analytical Insights

  • Implementing segmentation and targeting strategies using machine learning clustering
  • Conducting campaign A/B testing, uplift modeling, and attribution analysis
  • Establishing workflows for automated creative testing and budget optimization

Innovation in Educational Offerings and Services

  • Identifying new product opportunities through data-driven discovery methods
  • Designing microcredentials, blended learning models, and AI-enabled student services
  • Applying rapid prototyping and pilot evaluation frameworks

Elevating Academic Programs through AI Differentiators

  • Integrating AI capabilities into curricula and student support services
  • Articulating program value using AI-generated evidence and outcome metrics
  • Establishing partnership models with industry leaders and AI technology vendors

Internal Communication, Change Management, and Digital Culture

  • Fostering internal buy-in for new AI initiatives
  • Addressing training needs, governance structures, and ethical considerations for AI use
  • Creating roadmaps for capability building and role adaptation

Events, Outreach, and Stakeholder Interaction

  • Designing academic and outreach events enhanced by AI for logistics and personalization
  • Implementing school engagement strategies and relationship mapping informed by AI insights
  • Evaluating event impact and tracking follow-up conversions through analytics

Capstone Project: Strategic Plan for an AI-Enabled Marketing Initiative

  • Collaborative design: Defining objectives, selecting tools, establishing KPIs, and planning rollout
  • Presenting the strategic plan and incorporating peer feedback
  • Developing an implementation roadmap and identifying quick wins

Conclusion and Future Actions

Requirements

  • A foundational understanding of marketing principles
  • Prior experience with digital communication channels is advantageous
  • A willingness to embrace AI-driven tools and operational workflows

Intended Audience

  • Marketing managers within higher education institutions
  • Heads of institutional communications and public relations
  • Program directors and members of innovation teams

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