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Course Outline
Introduction to Artificial Intelligence
- Defining AI and its operational mechanics
- Insights into machine learning, deep learning, and natural language processing
- Illustrative examples of AI applications in the workplace
Understanding Large Language Models
- The training processes behind large language models
- The historical development of ChatGPT and its model iterations
- An analysis of the strengths and constraints of text-based AI
Getting Started with ChatGPT
- Accessing and navigating the ChatGPT interface
- Comprehending the dynamics of prompts and responses
- Engaging in initial exercises with basic queries
Prompting Techniques
- Developing clear, objective-driven prompts
- Incorporating roles and specific instructions into prompts
- Identifying common pitfalls and strategies to avoid them
Using ChatGPT for Office Productivity
- Generating summaries, reports, and email drafts
- Producing meeting notes and reusable templates
- Facilitating brainstorming sessions and outlining projects
Responsible AI Usage
- Recognizing the limitations and inherent biases of AI
- Principles of ethical use and privacy protection
- Maintaining data security standards while utilizing AI tools
Hands-on Exercises and Practice
- Real-time practice in content creation and organization
- Constructing professional documents via ChatGPT
- Applying ChatGPT solutions to authentic administrative challenges
Summary and Next Steps
Requirements
- A foundational understanding of general computer operations
- Experience using text-based tools or office applications
- Familiarity with online collaboration platforms
Audience
- Administrative professionals
- Office staff
- Beginners interested in practical AI applications
14 Hours
Testimonials (1)
Able to pivot upon audience suggestions - ie able to create a real AI agent scenario on the spot.
