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Duration 21 hours
Course Outline
🔹 Module 1 – Introduction to Dynamics 365 Business Central (BC)
- Overview of the Microsoft Dynamics 365 BC ERP platform
- Core modules and system capabilities
- Navigation basics and interface orientation
🔹 Module 2 – Warehouse Management Fundamentals in Business Central
- WMS concepts within an ERP framework
- Configuration of warehouse structures, zones, bins, and units of measure
- Managing inbound and outbound flows: receiving, storage, and shipping
- Inventory operations: cycle counting and internal transfers
🔹 Module 3 – Integration with Warehouse Insight
- Understanding Warehouse Insight and its synergy with BC
- Setup and operation using mobile devices and barcode scanners
- Practical execution of tasks via handheld terminals (Datalogic, Zebra, Honeywell)
- Coverage of key operations: receiving, picking, put-away, packing, and shipping
- Unified user interface across diverse warehouse setups
🔹 Module 4 – License Plating and Advanced Traceability
- Foundations of License Plate Number (LPN) management
- Creation and administration of LPs for pallets, boxes, and containers
- Label generation and archival reporting
- Tracking mixed items through unique LPNs
- Minimizing manual scanning errors and improving data accuracy
🔹 Module 5 – Equipment Calibration and Quality Support
- Embedding quality control procedures within the WMS
- Maintaining calibration schedules and monitoring equipment status
- Logging inspections and non-conformities in the ERP
- Automating alerts for maintenance and calibration requirements
🔹 Module 6 – Test Request (ST) and Custom Operational Workflows
- Designing the Test Request (ST) process in Business Central
- Streamlining approval processes and notifications (optionally via Power Platform)
- Utilizing dashboards and reporting tools to monitor test and equipment states
🔹 Module 7 – Best Practices, Configuration & Troubleshooting
- Recommended standards for warehouse and LPN configuration
- Defining user roles and access permissions
- Addressing version compatibility and upgrade pathways (e.g., migration to v23)
- Resolving common issues and troubleshooting techniques
- Seamless integration with other Microsoft ecosystem solutions (Power BI, Power Automate)
Summary and Next Steps
Requirements
- Practical experience working with ERP or WMS systems
- A solid understanding of inventory and warehouse operational workflows
- Familiarity with the Microsoft ecosystem, including tools such as the Power Platform and Power BI
Target Audience
- Warehouse managers and logistics specialists
- ERP system administrators and consultants
- Operations and quality assurance professionals
