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 Duration 20 hours

Course Outline

1. Integration Assessment and Core Foundations

  • Digital Ecosystems and Operational Automation
    • Advantages and architecture of interconnected systems
    • Integration types: native, connector-based, and API-driven
    • Essential tools: Zapier, Make, API Connector, Power Automate
  • Mapping Internal Processes
    • Identifying existing workflows and pinpointing areas for enhancement
    • Setting clear goals and efficiency benchmarks
    • Documenting current “as is” flows and designing future “to be” states
  • Practical Demonstration: Automating basic Gmail tasks to Trello (email receipt to task creation)

2. Linking Trello with Google Workspace

  • Trello + Google Sheets and Drive
    • Connecting dashboards to control sheets
    • Automated reporting and file synchronization
    • Drive integration with version control capabilities
  • Trello + Gmail and Calendar
    • Automated reminders and notifications
    • Syncing deadlines and task updates
  • Case Study: Managing collaborative projects in Trello with automated Google Sheets dashboards

3. QuickBooks Integrations and Automated Communications

  • QuickBooks + Google Workspace
    • Automated financial report exports
    • Budget monitoring and reconciliation with Sheets
  • QuickBooks + Trello
    • Associating projects with cost centers for financial tracking
    • Automatic task status updates based on budget progress
  • Introduction to WhatsApp Business API / Twilio / WATI
    • Core concepts and integration pathways
    • Applications: task alerts, billing reminders, and customer follow-ups
    • Practical Flow: Triggering automatic WhatsApp messages from Trello or QuickBooks events.
  • Integrated Case Study: Connecting project updates, accounting records, and automatic client notifications via WhatsApp

4. Security, Governance, and Deployment

  • Security and Access Management
    • Secure authentication methods (OAuth, tokens)
    • Defining roles, permissions, and data protection standards
  • Monitoring and Maintenance
    • Tracking active integration flows
    • Managing errors and alerts effectively
    • Ensuring integration scalability
  • Documentation and Continuous Improvement
    • Maintaining an integration registry and adhering to best practices
    • Assessing impact through efficiency KPIs
  • Capstone Project: Designing a comprehensive workflow integrating Trello, QuickBooks, Google Workspace, and WhatsApp notifications

Requirements

  • Familiarity with Trello, QuickBooks, and Google Workspace
  • Active access to these platforms for practical exercises

Target Audience

  • Operations coordinators and management teams
  • Administrative and finance personnel
  • Project leads and professionals driving innovation or digital transformation

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