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Course Outline
Introduction
- What is eCommerce fraud?
History of eCommerce Fraud
- Understanding eCommerce frauds which happened over the past decades.
- Understanding eCommerce frauds which are known to be common today.
Types of eCommerce Fraud
- True Fraud, Friendly Fraud, Phishing, Refund Fraud, Card Testing
- eCommerce fraud statistics and examples
Preparing an Anti-Fraud Strategy
Assessing Your Organization's Situation
Addressing Different Areas of Fraud Prevention
Authentication
Credit Card Fraud Detection
Fraud Detection Techniques
Managing Recurring Transactions
Fraud Screening
Communicating with Team and Getting Support for New Measures
Evaluating the Results
Adjusting to Changing Needs
Summary and Conclusion
Requirements
- Basic understanding of eCommerce and online payments
Audience
- Managers in charge of implementing security policies and controls.
Testimonials
real exemples of the trainer
Joana Gomes
Trainer, Richard was very good
Lisa Johansen
The trainer was very knowledgeable and well prepared. I think we was very well capable to prepare a training that was suitable for our needs.
Sophia van den Broek - Triple Jump
It was a one to one session so I was able to ask specific questions relating to my own company needs. The course covered the topic really well and gave me many ideas and actions to take away
Hazel Matthews
The whole day was just great and relaxed which really helped. All the printouts really helped.
Louise Mackrell
She was very personable and presented a fluid delivery of the course material.
Karli Buckle
Vajitha was engaging, very knowledgeable, clear and prepared
Cécile McNeil
activity after each topic
JOCELYN BARTOLOME - Innovative Investors & Financing Co., Inc.; Innovative Investors & Financing Co., Inc.
all the topics are all informative and related to our daily life and work . so its really very helpful and useful .
EMMA GABRIEL - Innovative Investors & Financing Co., Inc.; Innovative Investors & Financing Co., Inc.
I obtained a lot of information in my line of work most especially about leadership and how our system works
HERMAN TENORIO - Innovative Investors & Financing Co., Inc.; Innovative Investors & Financing Co., Inc.
personally i am blessed and thankful because i was given the opportunity to gain knowledge... (all topic & subj. matter)
Innovative Investors & Financing Co., Inc.; Innovative Investors & Financing Co., Inc.
The most like about the training is about the workshop so that we apply what i have learn about the topic
Janette Base - Innovative Investors & Financing Co., Inc.; Innovative Investors & Financing Co., Inc.
Doing the case study was particularly helpful.. The self awareness bit was an eye opener.. all in all a great training session.
Zandrea Cabal - Innovative Investors & Financing Co., Inc.; Innovative Investors & Financing Co., Inc.
the group activity
Innovative Investors & Financing Co., Inc.; Innovative Investors & Financing Co., Inc.
CAMPARI / TRUST FORMULA
VIRNA INTAL - Innovative Investors & Financing Co., Inc.
I like the application cases wherein every topic, she has exercises to apply what we have learned.
CRISTINA MEDINA - Innovative Investors & Financing Co., Inc.
The lecturer is very knowledgeable and can substantiate theories with his own personal experiences.
Harry Estipona
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