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Course Outline

Introduction

  • Defining the scope of eCommerce fraud

Historical Perspective on eCommerce Fraud

  • Examining fraud trends over the past few decades.
  • Identifying prevalent fraud patterns in the current market.

Categorizing eCommerce Fraud

  • Key types: True Fraud, Friendly Fraud, Phishing, Refund Fraud, and Card Testing.
  • Reviewing statistical data and real-world case studies.

Developing an Anti-Fraud Framework

Evaluating Organizational Current State

Mitigating Fraud Across Multiple Vectors

Identity Verification and Authentication

Detecting Credit Card Misuse

Advanced Fraud Detection Methodologies

Managing Risks in Recurring Transactions

Implementing Robust Fraud Screening

Aligning Team Support for New Initiatives

Measuring Effectiveness

Adapting to Evolving Threats

Key Takeaways and Conclusion

Requirements

  • Familiarity with core eCommerce concepts and online payment mechanisms

Target Audience

  • Managers responsible for overseeing security policies and control frameworks.
 14 Hours

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