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 Duration 14 hours

Course Outline

1. Introduction to UAT

Learning Objectives:

  • Grasping the fundamental concept of UAT

  • Recognizing the significance of UAT within the software development lifecycle

Content:

  • Definition of UAT and the rationale for its importance

  • The position of UAT within the SDLC

  • Distinctions between UAT and other testing phases

  • Knowledge check quiz

  • Hands-on practical exercises

2. Components of UAT

  • Test environments (overview, typical challenges, and verification checklists)

  • Test data (categories and preparation methods)

  • Test scenarios (types and structural design)

  • Defects (definition, reporting procedures, and prioritization strategies)

  • Quiz

3. Planning for UAT

Learning Objectives:

  • Comprehending the various stages involved in UAT preparation

Content:

  • Establishing the UAT scope and specific testing goals

  • Identifying key stakeholders and their respective roles

  • Setting up the test environment and preparing necessary data

  • Defining entry and exit criteria

  • Practical application exercise

  • Quiz

  • Q&A session

4. Executing UAT

Learning Objectives:

  • Understanding the workflow of the testing process

  • Effective collaboration with development teams

Content:

  • The step-by-step test execution procedure

  • Documenting test outcomes and identified defects

  • Effective communication and teamwork strategies

  • Overseeing multiple testing cycles

  • Quiz

  • Q&A session

5. UAT Completion and Reporting

Learning Objectives:

  • Setting clear success metrics

  • Compiling the final evaluation report

Content:

  • Criteria for marking UAT as complete

  • Creating comprehensive reports and summaries

  • The sign-off and handover workflow

  • Quiz

  • Q&A session

6. Tools and Templates

Learning Objectives:

  • Acquiring familiarity with standard UAT tools

  • Leveraging templates for efficiency

Content:

  • Overview of widely used platforms (Jira for testing, Excel templates, TestRail, HP ALM)

  • Samples of templates for test cases, defect logs, and reports

  • Practical exercise: conducting a UAT cycle using the introduced tools

  • Quiz

  • Q&A session

7. UAT Challenges and Best Practices

Learning Objectives:

  • Handling ambiguous or unclear requirements

  • Guaranteeing comprehensive test coverage

Content:

  • Typical challenges (communication gaps, environment issues)

  • Recommended industry best practices

  • Steering clear of common UAT mistakes

  • Quiz

  • Q&A session

8. Course Review and Final Discussion

Learning Objectives:

  • Revisiting key concepts covered during the course to consolidate knowledge

Content:

  • Summary of conclusions and key takeaways

  • Final assessment

  • Q&A session

Requirements

A laptop with internet connectivity

Participants will gain the most benefit by possessing a general grasp of the business processes, applications, or systems they interact with daily.

No knowledge of programming, software development, or advanced technical concepts is required.

Target Audience: Business users of the application, Product Managers, Team Leaders, Technical Support teams, Business Analysts, and QA teams that work closely with the business side.

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