Configuration Management Training in Abu Dhabi

Microsoft Endpoint Configuration Manager (MECM) serves as a robust solution for deploying, managing, and securing devices and applications throughout an enterprise.

This live, instructor-led training, available online or onsite, is designed for IT professionals with intermediate skills who aim to install, configure, and manage MECM to support contemporary enterprise desktop and application management strategies.

Upon completing this training, participants will be able to:

• Install and configure the infrastructure components of Microsoft Endpoint Configuration Manager.
• Deploy operating systems, applications, and updates across various devices.
• Monitor device compliance and inventory using integrated reporting tools.
• Integrate MECM with Intune to enable co-management and modern device management practices.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Course Customization Options

• To request customized training for this course, please contact us to arrange.

Ansible Tower serves as the enterprise framework for managing and scaling Ansible automation within complex IT environments.

This instructor-led, live training (available online or onsite) targets intermediate-level IT professionals aiming to deploy, configure, and operate Ansible Tower as a key component of an enterprise automation strategy.

Upon completion of this training, participants will be able to:

• Install and configure Ansible Tower for enterprise deployment.
• Manage users, teams, inventories, and credentials within Tower.
• Execute and monitor playbooks using job templates and workflows.
• Secure and scale Ansible automation across various teams and departments.

Course Format

• Interactive lectures and discussions.
• Hands-on experience with Ansible Tower in enterprise-scale scenarios.
• Guided exercises focusing on the deployment, management, and security of Tower infrastructure.

Course Customization Options

• To request customized training tailored to your organization’s automation infrastructure, please contact us to arrange.

Ansible Automation serves as a robust framework for IT automation, configuration management, and large-scale deployment.

This instructor-led live training, available online or onsite, targets intermediate-level DevOps professionals looking to design, develop, and maintain advanced Ansible automation content while integrating it into broader IT operations.

Upon completing this training, participants will be equipped to:

• Develop custom Ansible modules and plugins.
• Create complex playbooks utilizing Jinja2, filters, and conditional logic.
• Integrate Ansible with APIs and version control systems.
• Structure content effectively using Collections and Roles.

Course Format

• Interactive lectures and discussions.
• Hands-on practice with the Ansible Automation Platform in sample enterprise scenarios.
• Guided exercises focused on the development, integration, and testing of Ansible content.

Course Customization Options

• To request customized training based on your specific Ansible use cases, please contact us to arrange.

This instructor-led, live training in Abu Dhabi (online or onsite) is aimed at system administrators who wish to learn about Microsoft Endpoint Configuration Manager (MECM) and use it to manage infrastructures.

By the end of this training, participants will be able to:

• Learn about Microsoft Endpoint Configuration Manager and how it works.
• Understand and configure discovery methods.
• Configure MECM client policies.

Puppet is an open-source configuration management tool designed to automate infrastructure provisioning, configuration, and management across various servers and environments.

This instructor-led live training, available online or onsite, targets beginner to intermediate system administrators who want to leverage Puppet for automating system configuration within a Master-Client setup.

Upon completing this training, participants will be able to:

• Install and configure Puppet on both master and client systems.
• Write and apply Puppet manifests to manage system configurations.
• Create and reuse Puppet modules, templates, and classes.
• Implement conditional logic and sequencing in Puppet manifests.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation in a live-lab environment.

Course Customization Options

• To request a customized training version of this course, please contact us to make arrangements.

Course objectives: Grasp the fundamentals of Ansible Master the installation and configuration of Ansible Investigate the core elements of Ansible: Playbooks, Modules, and Inventory Apply automation tasks utilizing Ansible Run Ansible Playbooks to administer and automate remote servers

This instructor-led live training in Abu Dhabi (online or onsite) is designed for DevOps engineers, developers, and project managers who aim to efficiently execute preprogrammed functions and administer software development workflows using the powerful RESTful API of Ansible AWX.

By the end of this training, participants will be able to:

• Install and configure Ansible AWX on their preferred software development environment.
• Understand the DevOps principles and concepts foundational to Ansible AWX.
• Utilize AWX's automation tools to enhance workflows and facilitate DevOps processes.
• Integrate AWX with external resources to leverage its features and collaborate with teams.

Managing Configuration with Ansible equips system administrators with practical techniques for automating Linux and Unix infrastructure. It covers the core principles of Ansible playbooks, roles, inventory management, and variable-driven configurations. The course examines proven methods for YAML syntax, conditional logic, vault encryption, and rolling update strategies. It helps professionals standardize deployment workflows and eliminate configuration drift across complex server environments.

This instructor-led live training in Abu Dhabi (online or onsite) is aimed at DevOps engineers, developers, and SysOps administrators who wish to maximize the tools and features made available through the Ansible project for the advancement of organizational IT infrastructures and processes.

Simultaneously, they can utilize the opportunity to carry out complex Ansible implementations for large-scale applications while employing its open-sourced tower for optimized DevOps management and collaboration functions.

By the end of this training, participants will be able to:

• Install and configure Ansible along with other open-source tools and resources.
• Establish a centralized system for DevOps management using Ansible project features.
• Operate automation tools and advanced resources of Ansible to achieve CI/CD approach.
• Execute better SysOps methods using Ansible's collaborative features for management of larger teams.
• Enhance DevOps tasks execution within the organization and optimize existing ones.
• Integrate Ansible with external platforms and leverage other Ansible tools for the organization's advantage.

This instructor-led live training in Abu Dhabi (online or onsite) is designed for network or DevOps engineers who aim to manage network systems more efficiently using Ansible automation.

By the end of this training, participants will be able to:

• Set up the necessary development environment to start building and using network automation.
• Create Ansible playbooks for executing and automating tasks in multiple network systems.
• Use Python network automation scripts to manage and configure network devices.
• Manage network configuration changes dynamically using Jinja2 templates.

This instructor-led live training in Abu Dhabi (online or onsite) is aimed at system operators and administrators who wish to use Foreman and Katello to manage and monitor their servers and infrastructures.

By the end of this training, participants will be able to:

• Set up Foreman to automate provisioning and configuration of systems.
• Install Katello to implement its content management features to create, organize, and manage repositories.
• Track infrastructure changes using Foreman's reporting and monitoring features.

This instructor-led, live training in Abu Dhabi (available online or onsite) is designed for intermediate to advanced developers and system administrators seeking to enhance their Puppet knowledge and expertise.

By the end of this training, participants will be able to:

• Master advanced Puppet concepts and techniques.
• Manage configurations efficiently using Puppet.
• Implement best practices for module development.
• Decouple configuration from code using Hiera.
• Write custom facts and functions to extend Puppet's functionality.
• Effectively manage relationships in Puppet.
• Handle artifacts such as files, snippets, templates, and blobs.
• Apply testing best practices for Puppet modules.
• Utilize Puppet Bolt for orchestration.

This instructor-led, live training in Abu Dhabi (online or onsite) is aimed at system operators and administrators who wish to use Satellite to manage Red Hat Enterprise Linux hosts.

By the end of this training, participants will be able to:

• Configure Red Hat Satellite to deploy software and servers.
• Use management tools to schedule tasks and run remote execution commands.
• Perform server maintenance to manage system security, recoverability, and growth.

This instructor-led, live training in Abu Dhabi (online or onsite) is designed for intermediate-level system administrators and IT professionals who wish to effectively manage, optimize, and secure RHEL 8 environments using the latest tools and techniques.

Upon completion of this training, participants will be able to:

• Install and configure RHEL 8 for enterprise use.
• Utilize advanced tools such as App Streams, Stratis, and the Virtual Data Optimizer for efficient storage management.
• Implement secure networking through NFTables and Firewalld.
• Automate systems administration tasks with Ansible, including the deployment and scaling of tasks.
• Manage the lifecycle of containers and secure deployments in production environments.

SaltStack (commonly referred to as Salt) is an open-source, Python-based configuration management tool designed to automate hardware and software provisioning within IT environments. It is widely recognized for its role in orchestration across cloud and IT operational settings.

This instructor-led live training, available either onsite or remotely, guides participants through the practical deployment of SaltStack. Attendees will gain hands-on experience in setting up, configuring, provisioning, optimizing, and troubleshooting servers within a simulated cloud environment.

Upon completing this training, participants will be equipped to:

• Install and configure SaltStack
• Automate administrative tasks associated with infrastructure
• Provision and manage new code and application packages
• Develop reusable configuration templates
• Utilize SaltStack for system monitoring
• Formulate strategies to enhance infrastructure efficiency
• Diagnose and resolve issues related to SaltStack and its environment

Audience

• System administrators
• DevOps engineers

Course Format

• A balanced approach combining lectures, discussions, exercises, and extensive hands-on practice

Notes

• To request customized training for this course, please contact us to make arrangements.

Mastering Application Distribution, Deployment, and Monitoring with Configuration Manager

In this comprehensive course, you will gain hands-on experience with Configuration Manager and its associated site systems to efficiently manage network resources. The curriculum is designed to cover essential day-to-day management tasks, including:

• Application Management: Learn to deploy and monitor applications for managed users and systems.
• Client Health Management: Ensure optimal performance and reliability of client systems.
• Inventory Management: Conduct detailed hardware and software inventories.
• Operating System Deployment: Master techniques for deploying operating systems seamlessly.
• Software Updates: Manage and streamline software update processes.

Zammad is a contemporary, web-based, open-source helpdesk and customer support platform. It consolidates tickets from email, chat, phone, and social media into a unified queue, offering a self-hosted alternative to Zendesk, Freshdesk, and ServiceNow that ensures customer data remains within your own infrastructure.

This instructor-led live training (available online or onsite) is designed for intermediate support managers and system administrators who aim to utilize Zammad to transition from cloud-based helpdesk platforms to a self-hosted, sovereign ticketing system.

Upon completion of this training, participants will be capable of:

• Installing Zammad via packages or Docker with PostgreSQL.
• Configuring email, chat, and API channels for ticket ingestion.
• Designing workflows, escalation paths, and SLA timers.
• Establishing role-based access, groups, and organizations.
• Integrating with knowledge bases, reporting tools, and webhooks.

Course Format

• Interactive lectures and discussions.
• Extensive exercises and practical practice.
• Hands-on implementation in a live laboratory environment.

Course Customization Options

• To request customized training for this course, please contact us to make arrangements.