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Duration 7 hours
Course Outline
Introduction to ChatGPT in the Public Sector
- Understanding ChatGPT: capabilities and mechanics.
- Application of AI in government workflows.
- Identifying strengths, limitations, and guidelines for responsible usage.
Writing and Editing Official Communication
- Drafting memos, emails, and reports using AI assistance.
- Refining tone, clarity, and plain language.
- Tailoring content for various audiences and formats.
Summarization and Information Extraction
- Condensing extensive policy or research documents.
- Identifying key points and actionable items.
- Organizing summaries for briefings or meeting agendas.
Prompt Design for Government Use
- Foundational and advanced prompting strategies.
- Effective use of examples and role-based instructions.
- Developing reusable prompt templates for recurring duties.
Translation and Multilingual Support
- Translating internal and external communications.
- Maintaining professional tone across different languages.
- Leveraging ChatGPT for inclusive and accessible language.
Productivity and Task Automation
- Brainstorming and generating ideas for new initiatives.
- Creating content from structured data sources, such as tables.
- Developing outlines for presentation decks or briefings.
Compliance, Security, and Ethical Use
- Addressing data privacy and information sharing risks.
- Adhering to internal AI and IT policies.
- Fostering public trust through responsible AI adoption.
Summary and Next Steps
Requirements
- A working knowledge of standard digital tools utilized in public sector settings.
- No previous experience with AI or ChatGPT is necessary.
- Prior familiarity with drafting, reviewing, or managing official communications is beneficial.
Target Audience
- Public service teams and administrative specialists.
- Policy analysts and government communications professionals.
- Staff aiming to enhance productivity through AI-driven solutions.
Testimonials (1)
I got to learn more about Microsoft Copilot, something that I thought was the same as chatGPT but I got to discover more exciting options that I will forever use to make my life easy.