Intermediate Gemini AI for Public Sector Professionals Training Course

The field of AI policy and regulation is rapidly changing and has significant implications for how governments manage, implement, and monitor artificial intelligence systems.

This instructor-led live training (either online or in-person) targets public sector legal and compliance professionals who have minimal experience with AI technologies. The goal is to help them grasp the regulatory advancements, ethical frameworks, and policy issues pertinent to the responsible deployment of AI.

Upon completion of this training, participants will be able to:

• Comprehend critical elements of AI-related regulations like the EU AI Act and GDPR.
• Evaluate national and international policy trends (such as those in Canada, the U.S., OECD, etc.).
• Analyze legal and ethical risks associated with acquiring and using AI technologies.
• Contribute to the governance, oversight, and coordination of AI initiatives across various agencies.

Course Format

• Interactive lectures and analysis of legal cases.
• Comparative studies of regulations and policy mapping exercises.
• Group discussions based on real-world scenarios.

Customization Options for the Course

• To request a tailored training session, please contact us to make arrangements.

In the United Arab Emirates, Artificial Intelligence (AI) is being increasingly utilized to enhance the efficiency, accessibility, and responsiveness of public services in sectors such as taxation, healthcare, immigration, and social programs.

This instructor-led training session, which can be conducted online or on-site, targets professionals involved in public service delivery who have limited experience with AI. The goal is to explore practical applications, automation strategies, and planning considerations for integrating AI into frontline government services.

Upon completion of this training, participants will be able to:

• Determine areas within their departments where AI can optimize public service operations.
• Familiarize themselves with automation tools and decision support systems driven by AI.
• Examine real-world use cases in forecasting, language access, and citizen assistance.
• Evaluate ethical, operational, and trust-related factors when implementing AI-enabled services.

Course Format

• An interactive lecture featuring practical examples.
• A walkthrough of public sector use cases followed by group discussions.
• Strategy planning exercises tailored to the specific needs of participants' departments.

Customization Options for the Course

• To request a customized training session, please contact us to make arrangements.

Artificial Intelligence (AI) brings new layers of operational risks, governance challenges, and cybersecurity vulnerabilities for government entities in the UAE.

This instructor-led live training (online or onsite) is designed for public sector IT and risk management professionals with minimal prior experience in AI. The goal is to help them understand how to assess, monitor, and secure AI systems within a governmental or regulatory framework.

By the end of this course, participants will be able to:

• Understand key risk concepts related to AI systems such as bias, unpredictability, and model drift.
• Implement AI-specific governance and auditing frameworks like NIST AI RMF and ISO/IEC 42001.
• Identify cybersecurity threats that target AI models and data pipelines.
• Create cross-departmental risk management plans and align policies for AI deployment.

Format of the Course

• Interactive lectures and discussions on public sector use cases.
• Exercises in AI governance frameworks and policy mapping.
• Scenario-based threat modeling and risk assessment exercises.

Course Customization Options

• To request a customized training for this course, please contact us to arrange the details.

AI solutions like ChatGPT, Copilot, and Gemini are revolutionizing administrative processes by supporting teams in creating content, scheduling meetings, responding to emails, and automating repetitive tasks.

This instructor-led training session (either online or at your location) is designed for public sector administrators with minimal experience in AI who want to enhance their daily productivity using practical applications of AI assistants and automation tools.

Upon completion of this course, participants will be able to:

• Grasp how AI tools streamline typical administrative duties.
• Leverage ChatGPT, Copilot, and Gemini for composing emails, summaries, and documents.
• Integrate these AI tools with calendars, task lists, and office applications.
• Master best practices in prompt creation and result analysis.

Course Format

• Engaging lectures combined with guided demonstrations.
• Hands-on exercises focused on real-life administrative tasks.
• Tailored activities using the most pertinent tools for participants' daily responsibilities.

Customization Options for the Course

• To tailor this training to your specific needs, please contact us to make arrangements.

ChatGPT is a robust AI assistant designed to assist government professionals in tasks such as drafting documents, conducting research, summarizing information, and automating processes.

This instructor-led training session (held either online or on-site) targets public sector employees with little to no previous experience using AI tools. The goal is to help them effectively utilize ChatGPT for communication, analysis, and administrative efficiency within the government context.

Upon completion of this course, participants will be able to:

• Utilize ChatGPT to draft and refine emails, memos, and reports for governmental use.
• Precisely summarize policy documents, public feedback, or research outcomes.
• Create effective prompts for daily administrative and analytical tasks.
• Implement fundamental privacy and compliance standards when employing AI in a government setting.

Course Format

• Engaging lectures and discussions.
• Practical examples tailored to the needs of government agencies.
• Hands-on exercises focusing on implementation and prompt creation.

Customization Options for the Course

• To tailor this training to your department's specific workflows or policy objectives, please contact us to make arrangements.

ChatGPT is an AI-driven language model that can support public sector teams in drafting legislation, writing policies, and revising documents at scale — all while enhancing clarity, compliance, and efficiency.

This instructor-led training (online or onsite) targets public sector professionals with little to no prior experience using AI who are tasked with creating, editing, or reviewing legislative and policy content. The aim is to improve precision, clarity, and speed through the use of ChatGPT.

Upon completion of this course, participants will be able to:

• Utilize ChatGPT for drafting, refining, and editing legislative or policy documents.
• Apply principles of plain language and tone control using prompting techniques.
• Create and revise multiple versions for stakeholder feedback or legal review.
• Maintain consistency with compliance requirements and document structures.

Course Format

• Interactive lectures and discussions.
• Practical use of ChatGPT in legislative and policy drafting scenarios.
• Guided exercises focusing on document structuring, tone, and legal clarity.

Customization Options for the Course

• To request a customized training session tailored to your department's workflows or internal tools, please contact us to arrange.

ChatGPT is a flexible AI assistant designed to assist government communication teams in enhancing content creation, responsiveness, and multilingual service delivery while ensuring consistent messaging and tone.

This instructor-led training (online or on-site) targets public sector communication professionals who are new to AI tools and wish to leverage ChatGPT for external communication tasks such as crafting public notices, social media posts, and citizen responses in clear and inclusive formats.

By the end of this training, participants will be able to:

• Create effective public announcements, alerts, and updates with AI assistance.
• Adjust tone and messaging for various audiences and platforms.
• Utilize ChatGPT to translate, rewrite, or simplify content across multiple languages.
• Ensure alignment with communication guidelines, accessibility standards, and tone policies.

Course Format

• Interactive lectures and discussions.
• Hands-on experience using ChatGPT in real-world public sector communication scenarios.
• Guided exercises focused on outreach strategies, tone management, and language inclusivity.

Customization Options

• To request a customized training for this course tailored to your department's workflows or internal tools, please contact us to arrange the details.

ChatGPT is an advanced AI assistant designed to assist public sector teams in summarizing extensive documents and creating clear, well-structured briefings for leadership or stakeholder communication.

This instructor-led training session (either online or on-site) targets government professionals with little to no prior experience using AI who regularly handle reports and seek to improve their methods of summarizing, synthesizing, and transforming information into clear, meeting-ready formats.

Upon completion of this training, participants will be able to:

• Leverage ChatGPT to extract and summarize key insights from complex documents.
• Convert raw content into executive summaries, memos, and briefings.
• Hone summaries for clarity, tone, and purpose.
• Utilize safe and effective prompting techniques for government reporting processes.

Course Format

• Interactive lecture and discussion sessions.
• Hands-on practice with ChatGPT in simulated government scenarios.
• Guided exercises centered on summarization, briefing creation, and communication workflows.

Customization Options for the Course

• To request a customized training session tailored to your department's specific workflows or internal tools, please contact us to arrange this service.

Copilot by Microsoft 365 is an AI-driven assistant integrated into well-known Microsoft applications designed to boost content creation, automate regular tasks, and deliver intelligent insights.

This instructor-led training session (held either online or in-person) targets public sector employees who have little to no prior experience with AI tools. The goal is to help them utilize Microsoft 365 Copilot to improve communication, simplify document management, and more efficiently analyze data and meeting notes.

Upon completion of this course, participants will be able to:

• Employ Copilot in Word, Excel, and Outlook for drafting, analyzing, and refining communications.
• Automate recurring documentation and summarization tasks across Microsoft 365 applications.
• Create insights from meeting minutes, spreadsheets, and written reports.
• Adhere to responsible use guidelines for Copilot within the public sector environment.

Course Format

• Engaging lectures and discussions.
• Practical application of Microsoft 365 Copilot in simulated government scenarios.
• Guided exercises focusing on communication, reporting, and meeting productivity.

Customization Options for the Course

• To request a tailored training session based on your department's specific workflows or internal tools, please contact us to make arrangements.

This instructor-led, live training in the UAE (online or onsite) is aimed at advanced-level government professionals and policy experts who wish to leverage DeepSeek for data-driven governance and policy innovation.

By the end of this training, participants will be able to:

• Utilize DeepSeek AI for policy analysis and strategic decision-making.
• Automate government reports and improve data transparency.
• Apply AI-driven insights for public sector innovation.
• Enhance citizen engagement through AI-powered solutions.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level to intermediate-level developers who wish to integrate AI functionalities into their applications using Google Gemini AI.

By the end of this training, participants will be able to:

• Understand the fundamentals of large language models.
• Set up and use Google Gemini AI for various AI tasks.
• Implement text-to-text and image-to-text transformations.
• Build basic AI-driven applications.
• Explore advanced features and customization options in Google Gemini AI.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level content creators who wish to utilize Google Gemini AI to enhance their content quality and efficiency.

By the end of this training, participants will be able to:

• Understand the role of AI in content creation.
• Set up and use Google Gemini AI to generate and optimize content.
• Apply text-to-text transformations to produce creative and original content.
• Implement SEO strategies using AI-driven insights.
• Analyze content performance and adapt strategies using Gemini AI.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level customer service professionals who wish to implement Google Gemini AI in their customer service operations.

By the end of this training, participants will be able to:

• Understand the impact of AI on customer service.
• Set up Google Gemini AI to automate and personalize customer interactions.
• Utilize text-to-text and image-to-text transformations to improve service efficiency.
• Develop AI-driven strategies for real-time customer feedback analysis.
• Explore advanced features to create a seamless customer service experience.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level to intermediate-level data analysts and business professionals who wish to perform complex data analysis tasks more intuitively across various industries using Google Gemini AI.

By the end of this training, participants will be able to:

• Understand the fundamentals of Google Gemini AI.
• Connect various data sources to Gemini AI.
• Explore data using natural language queries.
• Analyze data patterns and derive insights.
• Create compelling data visualizations.
• Communicate data-driven insights effectively.

Artificial Intelligence (AI) is revolutionizing public sector operations, decision-making processes, and service delivery on a global scale.

This instructor-led live training session (delivered online or in person) is designed for public sector leaders with minimal prior knowledge of AI. The goal is to provide them with an understanding of the foundational aspects of AI, assess its strategic importance, and explore ethical and effective ways to integrate it into government organizations.

By the end of this training, participants will be able to:

• Grasp the core concepts and terminology in artificial intelligence.
• Assess the potential benefits and risks of AI within public sector environments.
• Consider the ethical and regulatory implications associated with using AI in government settings.
• Formulate well-informed viewpoints on AI-related policy, procurement, and strategy development.

Course Format

• Interactive lectures and discussions.
• Real-world case studies from the public sector.
• Guided group reflections and policy exercises.

Customization Options for the Course

• To request a customized training program, please contact us to make arrangements.