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Course Outline
Introduction to Copilot in the Public Sector
- Understanding what Microsoft 365 Copilot is and how it functions.
- Exploring public sector use cases for AI within Microsoft applications.
- Learning about Copilot’s data sources and security boundaries.
Working with Documents in Word
- Drafting policy memos, letters, and reports.
- Rewriting, summarizing, and clarifying language.
- Creating structured content from bullet points or tables.
Email and Calendar Assistance in Outlook
- Composing and responding to emails more quickly with Copilot.
- Scheduling meetings and drafting follow-up notes.
- Summarizing lengthy email threads and highlighting key points.
Data and Reporting Tasks in Excel
- Explaining complex spreadsheets in plain language.
- Generating charts, summaries, and visual insights.
- Using Copilot to identify trends or answer specific questions.
Copilot in Meetings and Presentations
- Generating meeting summaries and action items in Teams.
- Creating presentation drafts in PowerPoint from brief notes.
- Converting transcripts into briefs or reports.
Prompting Strategies and Custom Scenarios
- Writing effective prompts to achieve consistent results.
- Adapting prompts to match your department’s tone and specific needs.
- Reusing prompt templates for recurring tasks.
Responsible Use in Government Contexts
- Addressing confidentiality, oversight, and appropriate usage.
- Aligning with internal policies and IT governance.
- Building trust through ethical AI use in public service.
Summary and Next Steps
Requirements
- Familiarity with Microsoft 365 applications such as Word, Outlook, and Excel.
- Understanding of common public sector tasks, including reporting, communication, and documentation.
- No prior experience with AI or Copilot is required.
Target Audience
- Government personnel who use Microsoft Office in their daily operations.
- Administrative teams responsible for communication, documentation, and reporting.
- Policy and program staff aiming to boost productivity through AI assistance.
7 Hours
Testimonials (2)
It was fairly interactive, quite well focused on our areas of interest. It gives a good base for further development in the area
Donal Carroll - Teleflex Medical Europe Ltd
Course - Copilot for Finance and Accounting Professionals
Excellect knowledge level of the trainer
