SharePoint and Microsoft 365 Copilot Administration Training Course

About This Course

Over the course of five days, this program equips you with the essential knowledge and skills required to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup. Additionally, the course provides guidelines, best practices, and strategic considerations to help you optimize your SharePoint deployment.

This course is the first in a two-part sequence designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The training is designed for experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Typical participants possess over one year of hands-on experience* in planning and maintaining SharePoint, along with two years of experience with core underlying technologies, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience with, SharePoint Online.
• Demonstrates broad familiarity with SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Is experienced with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space, including document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

Designed as an intensive five-day programme, this course equips participants with the skills to plan, configure, and manage advanced functionalities within a SharePoint 2016 environment. Key areas of emphasis include establishing high availability and disaster recovery protocols, designing service application architectures, and implementing Microsoft Business Connectivity Services. The curriculum also delves into social computing capabilities, productivity tools, and collaboration platforms. Participants will gain insights into business intelligence solutions, Enterprise Content Management, web content management infrastructure, associated solutions, and applications. Additionally, the course covers the development and execution of governance plans, as well strategies for upgrading or migrating to SharePoint 2016.

This course constitutes the second module in a two-part sequence tailored for IT Professionals, aligned with the SharePoint 2016 IT Pro certification pathway.

Audience Profile

This course is designed for seasoned IT Professionals seeking to master the installation, configuration, deployment, and management of SharePoint 2016 across data center or cloud-based infrastructures.

Participants are expected to possess over four years of practical experience in planning and maintaining SharePoint Server and its underlying core technologies, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

Attendees should have previously completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or hold equivalent knowledge and experience.

The ideal candidate typically demonstrates the following qualifications:

• Proficiency in, and preferably hands-on experience with, Microsoft SharePoint Online.

• Comprehensive familiarity with SharePoint Server workloads.

• Experience in business continuity management, encompassing data backup, restoration, and high availability.

• Knowledge of authentication and security technologies.

• Competency in Windows PowerShell.

* Practical or job-related experience should stem from solutions-oriented roles involving multiple SharePoint Server solutions, including document management, content management, and search.

At Course Completion

Upon successful completion of this course, participants will be able to:

• Articulate the core architecture of SharePoint 2016 and its enhanced features.
• Identify key hybrid capabilities in SharePoint 2016.
• Design and plan a SharePoint 2016 environment tailored for high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and the Secure Store Service.
• Configure and oversee productivity services for SharePoint 2016 deployments.
• Manage solutions within a SharePoint 2016 environment.
• Plan and configure social computing functionalities.
• Plan and configure web content management for internet-facing environments.
• Plan and configure Enterprise Content Management for SharePoint 2016.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Execute upgrades or migrations to SharePoint 2016.

This practical, hands-on course introduces participants to the capabilities of AI agents within Microsoft 365 Copilot, demonstrating how users can construct their own simple agents without requiring any coding skills or additional software.

Participants will examine pre-built agents provided by Microsoft, such as the Researcher and Analyst tools, gaining insight into how AI agents function within business environments. The course teaches attendees how to design and utilize custom agents by leveraging structured prompts and workflows available in Copilot.

Focusing on real-world applications, the curriculum empowers participants to automate routine tasks, enhance productivity, and develop reusable AI assistants that can be seamlessly shared among team members.

Upon completing the session, participants will have successfully created their own AI agent and will possess the knowledge to apply this methodology to their everyday professional tasks.

Upon completion of this training, participants will be able to:

By the end of this training, participants will be able to:

Copilot for Microsoft 365 serves as an AI-driven assistant designed to integrate seamlessly with Microsoft Office applications, empowering finance and accounting professionals to boost productivity, streamline reporting processes, and facilitate informed decision-making.

This instructor-led live training, available online or onsite, is tailored for finance and accounting professionals with limited AI experience who aim to leverage Microsoft Copilot to enhance the accuracy, efficiency, and depth of insight in their financial tasks.

Upon completing this training, participants will be equipped to:

• Rapidly and accurately generate financial reports using Copilot.
• Automate routine accounting and data-entry operations.
• Produce financial summaries and forecasts supported by AI.
• Utilize natural language prompts to extract valuable insights from extensive financial datasets.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Customization Options

• For tailored training solutions, please reach out to us to make arrangements.

Microsoft 365 Copilot serves as an AI-driven assistant integrated into widely used Microsoft applications, designed to boost content creation, automate routine activities, and deliver intelligent insights.

This instructor-led, live training session (available online or onsite) is tailored for public sector employees who may have limited or no prior exposure to AI tools. It aims to empower them to leverage Microsoft 365 Copilot for improving communication, streamlining document management, and extracting valuable insights from data and meetings more effectively.

Upon completion of this training, participants will be equipped to:

• Utilize Copilot within Word, Excel, and Outlook to draft, analyze, and refine communications.
• Automate repetitive documentation and summarization tasks across various Microsoft 365 applications.
• Derive actionable insights from meeting notes, spreadsheets, and written reports.
• Adhere to responsible usage guidelines for Copilot within the public sector environment.

Course Format

• Engaging interactive lectures and discussions.
• Practical, hands-on experience using Microsoft 365 Copilot in simulated government scenarios.
• Guided exercises focused on enhancing communication, reporting, and meeting productivity.

Customization Options

• For personalized training aligned with your department’s workflows or internal tools, please contact us to arrange a custom session.

Boost your efficiency in 2024 with Microsoft Copilot Pro | Word, PowerPoint, Excel, Teams, Outlook | Microsoft Copilot for Microsoft 365.

Copilot Studio serves as a comprehensive platform for developing and embedding AI-powered copilots and assistants into business applications, thereby enhancing workflows and automating user tasks.

This instructor-led, live training, available either online or onsite, targets advanced technical professionals and automation leads who aim to integrate Copilot Studio into existing applications. The course focuses on executing SQL queries, automating recruitment workflows, and triggering Power Automate flows within real-world, production-like scenarios.

Upon completion of this training, participants will be equipped to:

• Design and configure Copilot assistants that securely execute SQL queries against HR datasets.
• Implement conversational flows that automate recruitment and hiring tasks.
• Integrate Copilot Studio with Power Automate to trigger and orchestrate automated flows.
• Apply security, data governance, and compliance best practices when exposing data to AI assistants.

Format of the Course

• Interactive lecture and discussion.
• Hands-on labs with Copilot Studio, SQL and Power Automate integrations.
• Workshops for building, testing, and securing production-ready copilots.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

The business landscape has shifted. Users demand seamless communication free from collaborative obstacles, while organizations seek solutions that are both cost-efficient and adaptable. Consequently, many organizations are adopting hybrid environments and migrating content to the cloud as their primary strategy.

In this course, you will master the deployment and configuration of SharePoint Server 2019, tailored to support contemporary workstyles. You will also gain skills in configuring and managing various SharePoint service applications to prepare for a hybrid deployment. You will then learn to plan and implement SharePoint hybrid scenarios that ensure a seamless user experience. Finally, you will discover how to design the content migration process, including the resources and tools available for migrating content to SharePoint and OneDrive within Microsoft 365.

About this course
This course provides a comprehensive guide to the complete site owner lifecycle, presented in an engaging and practical manner. It ensures you have the confidence to plan and create new sites or effectively manage existing ones within SharePoint Online. Your objective is to learn how to make SharePoint Online relevant to your team by leveraging site functionality to facilitate information sharing and collaboration with colleagues. Throughout the class, you will absorb best practices and common pitfalls, applying theoretical knowledge to real-world scenarios through hands-on exercises in SharePoint Online.

Audience Profile

This course is designed for both novice and experienced SharePoint users who aim to fully utilize the capabilities of SharePoint Online.

At Course Completion

• Understand the benefits of using SharePoint in real world scenarios
• Create new SharePoint sites to store business information
• Create pages to share news and content
• Customise the structure of a site to meet specific business requirements
• Create and mange views, columns and apps
• Manage the security of a site
• Use the power platform to customise forms and automate processes
• Use search to find business information from people to documents

Upon completing this training, participants will be able to:

Microsoft 365 Copilot seamlessly integrates artificial intelligence into widely used Office applications, enhancing productivity through intelligent suggestions, automated content creation, task automation, and sophisticated data analysis. This tool empowers professionals to operate more efficiently, requiring no advanced technical expertise.

This instructor-led, live training session (available online or onsite) is designed for beginner-level administrative professionals seeking to master the effective use of Microsoft 365 Copilot in their daily operations.

Upon completion of this training, participants will be equipped to:

• Gain a clear understanding of Microsoft 365 Copilot and its functionality across various Office apps.
• Utilize Copilot in Word to draft, summarize, and format documents effectively.
• Apply Copilot in Excel to perform data analysis, generate formulas, and produce reports.
• Leverage Copilot in Outlook to manage email correspondence and generate meeting summaries.
• Enhance collaboration via Copilot in Teams by streamlining meetings and tracking task follow-ups.

Course Format

• Engaging lectures and interactive discussions
• Practical exercises based on real-world scenarios
• Hands-on practice within Microsoft 365 applications

Customization Options

• For customized training arrangements, please contact us directly.

Microsoft 365 Copilot Chat serves as an AI-driven assistant embedded within Microsoft 365 applications, empowering users to write, summarize, analyze, and automate tasks with greater efficiency.

This instructor-led training, available both online and onsite, is designed for beginner to intermediate business professionals seeking to leverage Copilot Chat across Word, Excel, PowerPoint, and Outlook to enhance their daily productivity and communication capabilities.

Upon completing this training, participants will be equipped to:

• Utilize Copilot Chat to generate content and extract insights within Word, Excel, PowerPoint, and Outlook.
• Craft and refine prompts to ensure more precise and valuable AI outputs.
• Automate routine tasks through fundamental scripting and integration methods.
• Implement best practices regarding security, ethics, and accuracy in the use of generative AI.

Course Format

• Interactive lectures and discussions.
• Extensive hands-on practice using Microsoft 365.
• Real-world use cases accompanied by guided laboratory exercises.

Course Customization Options

• For those interested in a customized training session for this course, please reach out to us to make arrangements.

Microsoft 365 Copilot serves as an AI-driven assistant embedded within Microsoft Office applications, designed to help users draft content, analyze information, summarize key points, create visualizations, and communicate more efficiently.

This live, instructor-led training (available online or onsite) targets intermediate-level professionals aiming to harness the power of Microsoft 365 Copilot across core apps to enhance productivity and streamline their workflows.

Upon completing this training, participants will be equipped to:

• Utilize Copilot in Word to draft, summarize, and rewrite documents effectively.
• Analyze data, create visualizations, and automate tasks using Copilot in Excel.
• Develop AI-assisted PowerPoint presentations directly from outlines or existing documents.
• Improve email management and communication efficiency with Copilot in Outlook.
• Facilitate collaboration, meeting follow-ups, and task tracking in Teams through Copilot.

Course Format

• Interactive lectures and group discussions.
• Extensive exercises and practical practice.
• Hands-on implementation within a live-lab environment.

Customization Options

• For tailored training arrangements for this course, please reach out to us.