Course Outline
Introduction
• Diagnosing transformation failures: the pitfalls of tech-centric thinking, vague objectives, and fatigue from constant change
Navigating Resistance
• Interpreting resistance as a form of communication
• Core objections: concerns over status, competence, and autonomy
Guiding the Transition
• Establishing a clear purpose, achieving early successes, and securing visible sponsorship
• Applying Kotter’s 8-step model and ADKAR in real-world scenarios, including their limitations
• Leveraging change agents and champions: insights from the instructor’s tenure as an Agile Champion in a financial institution
• The critical yet often neglected role of middle management
Sustaining Change
• Engaging stakeholders early in the redesign of processes
• Focusing on usage metrics rather than mere project completion
• Lessons learned from successful and failed initiatives in Bulgarian banking
Practical Application
• Drafting a concise change and stakeholder engagement strategy for a participant’s specific project
Conclusion and Path Forward
Requirements
Entry Requirements
• No previous expertise in Agile methodologies or change management is necessary
• Background in managing or leading teams within an established organizational structure
Target Audience
• Managers and team leaders
• Heads of transformation, change management, and HR
• Product Owners and project managers spearheading change
• Executives in banking, insurance, public sector, and corporate environments
Testimonials (1)
The case studies, real life examples
