Microsoft 365 for Teams, OneDrive, Planner & Copilot: Productivity and Governance Training Course

About This Course

This course provides students with the essential skills needed to deploy and configure System Center 2012 R2 Operations Manager. Through practical, hands-on labs, students will master the following key areas:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012, System Center 2012 SP1, and System Center 2012 R2 Operations Manager.

• Understanding the core components of Management Packs, such as Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts/Profiles, including the process of authoring them.

• Configuring fabric and application monitoring for System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources like networking, storage, and compute.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Configuring end-to-end service monitoring, including synthetic transactions and Distributed Application Diagrams.

• Creating Dashboards, Service Level Tracking Reports, and SharePoint Web Parts to visualize critical performance and availability metrics.

• Customizing the Operations Manager Console to suit the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components to extend monitoring to essential business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Utilizing new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and managing Windows Azure.

Audience Profile

This course is primarily designed for cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with its deployment, configuration, and operation within their cloud or datacenter environments. The secondary audience includes administrators already familiar with Operations Manager who wish to upgrade their skills to leverage the new features available in System Center 2012, System Center 2012 SP1, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Pack Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Set up dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe the usage of new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

About This Course

Over the course of five days, this program equips you with the essential knowledge and skills required to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup. Additionally, the course provides guidelines, best practices, and strategic considerations to help you optimize your SharePoint deployment.

This course is the first in a two-part sequence designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The training is designed for experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Typical participants possess over one year of hands-on experience* in planning and maintaining SharePoint, along with two years of experience with core underlying technologies, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience with, SharePoint Online.
• Demonstrates broad familiarity with SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Is experienced with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space, including document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

This training program equips IT professionals with the skills necessary to administer and support Exchange Server. Participants will learn how to install and configure Exchange Server, as well as manage mail recipients and public folders, including performing bulk operations via Exchange Management Shell. The course also addresses client connectivity, message transport and hygiene, and the deployment of highly available Exchange Server environments. Additionally, it covers the implementation of disaster recovery solutions. Finally, the program teaches how to maintain and monitor an Exchange Server deployment and administer Exchange Online within an Office 365 environment.

Upon completion of this course, students will be able to:

• Deploy Exchange Server.
• Plan and configure storage for Exchange Server.
• Create and manage various recipient objects in Exchange Server.
• Perform recipient management and Exchange server management tasks using Exchange Server cmdlets.
• Deploy Client Access services in Exchange Server.
• Manage high availability in Exchange Server.
• Implement disaster recovery for Exchange Server.
• Configure and manage message transport in Exchange Server.
• Configure message security in Exchange Server.
• Monitor and troubleshoot Exchange Server.
• Configure Exchange Server role-based access control permissions and set up audit logging for both administrators and users.
• Implement and manage integration with Exchange Online.

About This Course

This program is tailored for experienced Exchange Server administrators, equipping them with the expertise required to design and execute robust Exchange Server messaging environments. The curriculum delves into the configuration of advanced deployment components, including site resiliency, sophisticated security protocols, compliance frameworks, archiving and discovery mechanisms, coexistence strategies with other Exchange organizations or Exchange Online, and migration pathways from earlier Exchange versions. Additionally, the course offers essential guidelines, industry best practices, and critical considerations to help organizations optimize their Exchange Server infrastructures.

Audience Profile

This course is intended for IT professionals who serve as experienced messaging administrators, messaging architects, or consultants. It is specifically designed for enterprise environments where individuals are tasked with designing and deploying Exchange Server solutions, particularly those managing environments that include previous versions of Exchange Server or Exchange Online. Participants are expected to possess prior experience with Exchange Server 2019 or its predecessor versions.

At Course Completion

Upon finishing this course, students will be capable of:

• Formulating plans for Exchange Server deployments.
• Planning and deploying Exchange Server hardware, virtualization setups, mailbox databases, and public folders.
• Structuring message transport within Exchange Server.
• Planning and deploying Client Access services in Exchange Server.
• Designing and executing a highly available Exchange Server environment.
• Maintaining Exchange Server through Managed Availability and Desired State Configuration (DSC).
• Planning messaging security and designing/implementing Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS within Exchange Server.
• Designing and implementing message retention and archiving strategies.
• Designing and implementing data loss prevention policies, In-Place Hold, and eDiscovery capabilities.
• Designing and implementing messaging coexistence across Exchange Server organizations.
• Planning and executing upgrades from previous Exchange Server versions to Exchange Server 2019.
• Planning a hybrid Exchange deployment.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

About This Course

This course equips learners with the expertise to support and configure Windows 10 desktops within organizational settings. Participants will acquire essential skills for installing, customizing, and updating the Windows 10 operating system. The curriculum covers the management of storage, files, and devices, along with configuring network connectivity. Additionally, students will gain knowledge on securing the Windows 10 OS and safeguarding device data. Finally, the course teaches effective methods for managing and troubleshooting Windows 10 environments.

Audience Profile

This course is designed for IT professionals responsible for the installation, configuration, local management, and maintenance of Windows 10 core services. Candidates may also possess familiarity with enterprise scenarios and cloud-integrated services.

At Course Completion

Upon completing this course, learners will be able to:

• Install and customize Windows 10.
• Configure Windows updates.
• Configure devices and drivers for Windows.
• Configure storage for Windows.
• Configure network and remote management settings in Windows.
• Configure and manage browsers and applications in Windows.
• Configure account access and authentication.
• Configure file and folder permissions.
• Describe methods for securing Windows 10, identify common threats, and understand mitigation strategies.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file issues and perform recoveries.

Content represents the most vital digital asset for any organization. In this course, you will acquire the skills to plan, configure, and manage SharePoint Sites and OneDrive, enabling modern content services that transform the content lifecycle. The course explores the modern SharePoint site structure, including SharePoint hub sites, and provides best practices for adopting and deploying OneDrive within your organization. It also covers sharing, security, and monitoring aspects of SharePoint and OneDrive in Microsoft 365. Additionally, you will learn how to manage user profiles and applications with appropriate permission settings. The curriculum further addresses the planning and configuration of Managed Metadata, Business Connectivity Services, and search capabilities, ensuring content can be discovered, consumed, and governed effectively across Microsoft 365.

Upon completing this course, students will be able to:

• Configure SharePoint Sites.
• Manage site storage limits.
• Deploy the OneDrive sync client.
• Utilize Group Policy to control OneDrive sync client settings.
• Manage external sharing for data within Microsoft SharePoint and OneDrive.
• Configure user profile properties.
• Manage audiences.
• Use the App Catalog to manage custom applications.
• Create and manage term groups, term sets, and terms.
• Describe the differences between modern and classic search experiences.

About This Course

This course explores three core pillars of Microsoft 365 enterprise administration: managing the Microsoft 365 tenant and services, overseeing Office 365 operations, and handling Microsoft 365 identity management. In the section dedicated to Microsoft 365 tenant and service management, you will review all essential components that require planning when architecting your Microsoft 365 tenant. After completing the planning phase, you will learn to configure your tenant, covering organizational profiles, subscription options, component services, user accounts, licenses, and security groups. You will also master tenant management, which involves configuring tenant roles and overseeing tenant health and service status. With the tenant established, you will delve into the key aspects of Office 365 management. This starts with an overview of Office 365 product capabilities, including Exchange Online, SharePoint Online, Microsoft Teams, the Microsoft Power Platform, supplementary product resources, and device management. You will then move on to configuring Office 365, with a strong emphasis on setting up Office client connectivity. Furthermore, you will explore the management of Microsoft 365 Apps for enterprise deployments (previously known as Office 365 ProPlus), ranging from user-initiated client installations to centralized deployment strategies. This segment concludes with instructions on configuring Office Telemetry and Microsoft Analytics. The course finishes with a detailed examination of Microsoft 365 identity synchronization, focusing heavily on Azure Active Directory Connect. You will learn to plan and implement Azure AD Connect, manage synchronized identities, and enforce password management in Microsoft 365 using multi-factor authentication and self-service password reset. This final section wraps up by thoroughly covering the implementation of application and external access. You will discover how to add and manage applications in Azure Active Directory, including the setup of multi-tenant applications. You will also examine the configuration of Azure AD Application Proxy, detailing connector installation and registration, as well as publishing on-premises applications for remote access. Lastly, you will investigate designing and managing external access solutions, including licensing guidance for Azure AD B2B collaboration, creating collaborative users, and troubleshooting B2B collaboration scenarios.

Audience Profile

This course is intended for individuals aspiring to the Microsoft 365 Enterprise Administrator role who have completed one of the Microsoft 365 role-based administrator certification paths.

At Course Completion

Through active participation in this course, you will gain knowledge on the following topics:

• Designing, configuring, and managing your Microsoft 365 tenant
• Understanding Office 365 product functionality
• Configuring Office 365
• Managing Office 365 ProPlus deployments
• Planning and implementing identity synchronization
• Implementing application and external access

Gain insights into Office 365 Management, covering the essential components of Office 365, strategies for transitioning an organization to Office 365, configuration processes, and the management of Office 365 ProPlus deployments.

Audience profile

This course is tailored for professionals aiming for the Microsoft 365 Enterprise Admin role who have already completed one of the Microsoft 365 role-based administrator certification paths.

Skills gained

• Understanding the Office 365 ecosystem
• Facilitating organizational migration to Office 365
• Configuring Office 365 settings
• Overseeing Office 365 ProPlus deployments

This course is intended for individuals aiming for the Microsoft 365 Administrator role who have completed at least one of the Microsoft 365 role-based administrator certification paths.

About This Course

This course delves into the core components of Microsoft 365 messaging administration, covering message transport and mail flow, messaging security, hygiene, and compliance, messaging infrastructure, and hybrid messaging scenarios. It is tailored for IT Professionals responsible for deploying and managing the messaging infrastructure within Microsoft 365 in their organizations.

Audience Profile

Messaging Administrators are tasked with deploying, configuring, managing, and troubleshooting recipients, permissions, mail protection, mail flow, and public folders across both on-premises and cloud enterprise environments. Their duties encompass managing message hygiene, messaging infrastructure, and hybrid configuration and migration. To establish a secure hybrid topology that aligns with the business requirements of a modern organization, the Messaging Administrator must collaborate closely with the Security Administrator and Microsoft 365 Enterprise Administrator. A working knowledge of authentication types, licensing, and integration with Microsoft 365 applications is essential for the Messaging Administrator.

At Course Completion

Upon finishing this course, students will be equipped to:

• Configure and manage the transport pipeline
• Manage and troubleshoot mail flow and transport issues
• Manage message hygiene and compliance
• Manage authentication for messaging
• Configure organizational settings and sharing
• Manage mobile devices
• Manage role-based permissions
• Create and manage recipient objects and resources
• Plan, implement, and troubleshoot public folders
• Plan a hybrid environment
• Perform mailbox migrations
• Deploy and troubleshoot a hybrid environment

This five-day, instructor-led course equips IT professionals with the skills to deploy and configure Active Directory Domain Services (AD DS) within a distributed environment. Participants will learn to implement Group Policy, perform backup and restore operations, and monitor and troubleshoot Active Directory-related issues using Windows Server 2016. Furthermore, the course covers the deployment of additional Active Directory server roles, including Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

This course teaches you how to safeguard user access to your organization's resources. It covers user password protection, multi-factor authentication, enabling Azure Identity Protection, setting up and utilizing Azure AD Connect, and introducing conditional access within Microsoft 365. You will explore threat protection technologies designed to secure your Microsoft 365 environment, specifically focusing on threat vectors and Microsoft’s security solutions for mitigating risks. Key topics include Secure Score, Exchange Online protection, Azure Advanced Threat Protection, Windows Defender Advanced Threat Protection, and threat management. Additionally, the course addresses information protection technologies that secure your Microsoft 365 ecosystem. You will examine information rights-managed content, message encryption, and the labels, policies, and rules that support data loss prevention and information protection. Finally, you will learn about archiving and retention in Microsoft 365, data governance, and how to conduct content searches and investigations. The curriculum includes data retention policies and tags, in-place records management for SharePoint, email retention, and techniques for conducting content searches to support eDiscovery investigations.

After completing this course, students will be able to:

• Administer user and group access in Microsoft 365.
• Explain and manage Azure Identity Protection.
• Plan and implement Azure AD Connect.
• Manage synchronized user identities.
• Explain and use conditional access.
• Describe cyber-attack threat vectors.
• Explain security solutions for Microsoft 365.
• Use Microsoft Secure Score to evaluate and improve your security posture.
• Configure various advanced threat protection services for Microsoft 365.
• Plan for and deploy secure mobile devices.
• Implement information rights management.
• Secure messages in Office 365.
• Configure Data Loss Prevention policies.
• Deploy and manage Cloud App Security.
• Implement Windows information protection for devices.
• Plan and deploy a data archiving and retention system.
• Create and manage an eDiscovery investigation.
• Manage GDPR data subject requests.
• Explain and use sensitivity labels.

About This Course

This course provides comprehensive guidance on managing Microsoft Teams within your organization. Key topics include an overview of Microsoft Teams, establishing governance, security, and compliance measures, and preparing the environment for deployment. You will gain insights into Teams architecture, focusing on its integration with various Microsoft 365 workloads and services. The curriculum covers essential security and compliance features such as conditional access, multi-factor authentication (MFA), threat alerts, data loss prevention (DLP) policies, eDiscovery, and information barriers. Additionally, you will learn how to prepare for deployment by upgrading from Skype for Business to Microsoft Teams, configuring network settings, and managing endpoints. The course also addresses the creation and management of teams, including membership for internal and external users, as well as configuring settings and policies to optimize collaboration and communication experiences.

Audience Profile

This course is tailored for individuals aiming to become Microsoft 365 Teams Administrators and prepare for the Microsoft Teams Administrator Associate certification exam. Microsoft Teams Administrators are responsible for configuring, deploying, and managing Office 365 workloads to facilitate efficient collaboration and communication in enterprise settings. They also work closely with Telephony engineers to integrate advanced voice features, though they do not handle direct routing, call routing configuration, or telephony integration.

At Course Completion

By actively engaging with this course, you will acquire knowledge on the following:

• The fundamentals of Microsoft Teams and the synergy of its components
• Implementing governance, security, and compliance for Microsoft Teams
• Preparing an organization's environment for Microsoft Teams deployment
• Deploying and managing teams
• Strategies for managing collaboration in Microsoft Teams
• Techniques for managing and troubleshooting communication in Microsoft Teams

This five-day, instructor-led course is tailored primarily for IT professionals who possess prior experience with Windows Server. It is designed for individuals tasked with managing identity, networking, storage, and compute resources using Windows Server 2019, requiring a thorough understanding of the available scenarios, requirements, and options applicable to this platform. The course equips IT professionals with the fundamental administration skills necessary to deploy and support Windows Server 2019 in most organizational environments.