Course Outline
Introduction to Microsoft 365 for Teams, OneDrive, Planner & Copilot
- Overview of the platform and licensing considerations
- Roles and responsibilities for administrators and end-users
- Foundations of governance, compliance, and data residency
Microsoft Teams: Collaboration and Meetings
- Setting up teams and channels, along with membership management
- Meeting configuration, recording options, and live collaboration tools
- Best practices for organizing channels and sharing files
Microsoft Teams: Advanced Management and Governance
- Configuring Teams policies and managing external access controls
- Retention, eDiscovery, and audit logging for Teams data
- Integrating with apps, bots, and connectors
OneDrive for Business: Personal Storage and Sharing
- Synchronization, selective sync options, and cross-device accessibility
- Managing file sharing permissions and secure external sharing settings
- Handling version history, restoration, and storage quota management
Planner: Task Management for Teams
- Creating plans, organizing buckets, and assigning tasks
- Tracking progress using labels and due dates
- Integrating Planner with Teams and Outlook
Microsoft Copilot: Practical Use Cases and Controls
- Leveraging Copilot for drafting emails, documents, and meeting summaries
- Effective prompting techniques and verifying AI-generated outputs
- Privacy considerations, data handling, and administrative controls for Copilot
Integrations and Automation
- Linking Planner, Teams, and OneDrive via Power Automate
- Automating approvals, notifications, and file workflows
- Utilizing connectors and templates for standard business processes
Security, Compliance, and Admin Best Practices
- Setting up conditional access and Multi-Factor Authentication (MFA) for Microsoft 365
- Implementing data loss prevention, sensitivity labels, and information protection strategies
- Monitoring user activity through audit logs and reporting tools
User Adoption, Training, and Change Management
- Designing role-based training programs and quick-reference guides.
- Evaluating adoption success rates and gathering user feedback.
- Establishing internal champions and long-term sustainment plans.
Summary and Next Steps
Requirements
- Familiarity with organizational collaboration requirements
- Experience with email and basic productivity applications
- Understanding of corporate IT policies and information governance standards
Target Audience
- Office professionals and team leads seeking to enhance collaboration capabilities.
- IT support staff and administrators responsible for managing Microsoft 365 services.
- HR or training coordinators focused on driving user adoption.
Testimonials (3)
well-prepared training, interesting topics
Maciek Boiski - Instytut Energetyki - Panstwowy Instytut Badawczy
Course - Microsoft Office Excel - poziom podstawowy
Everything, is a new platform for me and everything was interesting.
Sergiu
Course - AZ-104T00-A: Microsoft Azure Administrator
Thank you for the informative and wonderful course. I would also like to thank the trainer Mr. Ahmed El Gendy for delivering the information in a very smooth and understandable manner. I have benefited greatly from this course and can confidently say that I now understand all the topics and can apply them practically.
