Microsoft Exchange Server Administration Training Course

About This Course

This course provides students with the essential skills needed to deploy and configure System Center 2012 R2 Operations Manager. Through practical, hands-on labs, students will master the following key areas:

• Architecting and implementing a System Center 2012 R2 Operations Manager Management Group.

• Upgrading and migrating from an existing Operations Manager 2007 R2 Management Group to System Center 2012, System Center 2012 SP1, and System Center 2012 R2 Operations Manager.

• Understanding the core components of Management Packs, such as Object Discoveries, Rules, Monitors, Targeting, and Run As Accounts/Profiles, including the process of authoring them.

• Configuring fabric and application monitoring for System Center 2012 R2 Operations Manager, covering both datacenter and cloud resources like networking, storage, and compute.

• Setting up monitoring for .NET and Java-based applications using Application Performance Monitoring.

• Configuring end-to-end service monitoring, including synthetic transactions and Distributed Application Diagrams.

• Creating Dashboards, Service Level Tracking Reports, and SharePoint Web Parts to visualize critical performance and availability metrics.

• Customizing the Operations Manager Console to suit the specific needs of various application support teams.

• Integrating Operations Manager with other System Center 2012 R2 components to extend monitoring to essential business processes and procedures.

• Troubleshooting an Operations Manager Management Group and executing disaster recovery procedures, such as database and management server recovery.

• Utilizing new features in System Center 2012 R2, including integration with System Center Advisor, Team Foundation Server, IntelliTrace, and managing Windows Azure.

Audience Profile

This course is primarily designed for cloud and datacenter administrators who are new to System Center 2012 R2 Operations Manager and are tasked with its deployment, configuration, and operation within their cloud or datacenter environments. The secondary audience includes administrators already familiar with Operations Manager who wish to upgrade their skills to leverage the new features available in System Center 2012, System Center 2012 SP1, and System Center 2012 R2 Operations Manager.

At Course Completion

Upon completing this course, students will be able to:

• Plan for the deployment of System Center 2012 R2 Operations Manager, including:
  • Defining hardware and software requirements.
  • Describing security considerations.
  • Architecting a highly available System Center and Microsoft SQL Server platform using Microsoft SQL Server AlwaysOn.
  • Planning for migration and upgrade scenarios to System Center 2012 R2 Operations Manager.
• Customize the Operations Console with User Roles.
• Execute various methods of Agent deployment with System Center 2012 R2 Operations Manager.
• Implement key Management Pack concepts and elements, including Management Pack Templates.
• Configure Notifications, Reporting, and Service Level Tracking in System Center 2012 R2 Operations Manager.
• Configure the following:
  • Audit Collection Services.
  • Agentless Exception Monitoring.
  • Operations Manager SharePoint Web Part in System Center 2012 R2 Operations Manager.
• Configure Application Performance Monitoring and Network Device monitoring in System Center 2012 R2 Operations Manager.
• Set up dashboards and widgets in System Center 2012 R2 Operations Manager.
• Describe the usage of new cloud-based features, including System Center Global Service Monitor and System Center Advisor.
• Configure integration between System Center 2012 R2 Operations Manager and other System Center 2012 R2 components.
• Troubleshoot an Operations Manager Management Group.
• Perform disaster recovery in System Center 2012 R2 Operations Manager.

After completing this course in the UAE, you will be able to:

• Describe the processes involved in planning and using a troubleshooting methodology for Windows 10.
• Troubleshoot startup issues and operating system services on a Windows 10 PC.
• Perform system recovery.
• Resolve issues related to hardware devices and device drivers.
• Administer Windows 10 devices.
• Troubleshoot issues related to network connectivity.
• Configure Windows 10 devices by using Group Policy.
• Configure and troubleshoot user settings.
• Configure and troubleshoot resource access.
• Implement remote connectivity.
• Deploy and troubleshoot applications.
• Maintain Windows 10 devices.

About This Course

Over the course of five days, this program equips you with the essential knowledge and skills required to plan and manage a Microsoft SharePoint 2016 environment. You will learn how to deploy, administer, and troubleshoot your SharePoint setup. Additionally, the course provides guidelines, best practices, and strategic considerations to help you optimize your SharePoint deployment.

This course is the first in a two-part sequence designed for IT professionals and aligns with the SharePoint 2016 IT Pro certification.

Audience Profile

The training is designed for experienced IT professionals interested in learning how to install, configure, deploy, and manage SharePoint 2016 installations, whether in a data center or in the cloud.

Typical participants possess over one year of hands-on experience* in planning and maintaining SharePoint, along with two years of experience with core underlying technologies, including Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

The minimally qualified candidate typically:

• Is an IT professional responsible for planning, implementing, and maintaining a multi-server deployment of SharePoint 2016.
• Has a working knowledge of, and preferably hands-on experience with, SharePoint Online.
• Demonstrates broad familiarity with SharePoint workloads.
• Has experience in business continuity management, including data backup, restoration, and high availability.
• Is experienced with authentication and security technologies.
• Has experience with Windows PowerShell.

* The hands-on or job experience should be from a solutions-based role where the candidate has worked on multiple solutions in the SharePoint space, including document management, content management, and search.

At Course Completion

• Describe the key features of SharePoint 2016.
• Design an information architecture for a SharePoint 2016 deployment.
• Design a logical architecture for a SharePoint 2016 deployment.
• Design the physical architecture for a SharePoint 2016 deployment.
• Install and configure SharePoint 2016.
• Create and configure web applications and site collections.
• Plan and configure service applications for a SharePoint 2016 deployment.
• Manage users and permissions, and secure content in a SharePoint 2016 deployment.
• Configure authentication in a SharePoint 2016 deployment.
• Configure platform and farm-level security in a SharePoint 2016 deployment.
• Manage information taxonomy in SharePoint web applications and site collections.
• Configure and manage user profiles and audiences.
• Configure and manage the search experience in SharePoint 2016.
• Monitor, maintain, and troubleshoot a SharePoint 2016 deployment.

About This Course

Designed as an intensive five-day programme, this course equips participants with the skills to plan, configure, and manage advanced functionalities within a SharePoint 2016 environment. Key areas of emphasis include establishing high availability and disaster recovery protocols, designing service application architectures, and implementing Microsoft Business Connectivity Services. The curriculum also delves into social computing capabilities, productivity tools, and collaboration platforms. Participants will gain insights into business intelligence solutions, Enterprise Content Management, web content management infrastructure, associated solutions, and applications. Additionally, the course covers the development and execution of governance plans, as well strategies for upgrading or migrating to SharePoint 2016.

This course constitutes the second module in a two-part sequence tailored for IT Professionals, aligned with the SharePoint 2016 IT Pro certification pathway.

Audience Profile

This course is designed for seasoned IT Professionals seeking to master the installation, configuration, deployment, and management of SharePoint 2016 across data center or cloud-based infrastructures.

Participants are expected to possess over four years of practical experience in planning and maintaining SharePoint Server and its underlying core technologies, such as Windows Server 2012 R2 or later, Internet Information Services (IIS), Microsoft SQL Server 2014 R2 or later, Active Directory Domain Services (AD DS), and networking infrastructure services.

Attendees should have previously completed Course 20339-1A: Planning and Administering Microsoft SharePoint 2016, or hold equivalent knowledge and experience.

The ideal candidate typically demonstrates the following qualifications:

• Proficiency in, and preferably hands-on experience with, Microsoft SharePoint Online.

• Comprehensive familiarity with SharePoint Server workloads.

• Experience in business continuity management, encompassing data backup, restoration, and high availability.

• Knowledge of authentication and security technologies.

• Competency in Windows PowerShell.

* Practical or job-related experience should stem from solutions-oriented roles involving multiple SharePoint Server solutions, including document management, content management, and search.

At Course Completion

Upon successful completion of this course, participants will be able to:

• Articulate the core architecture of SharePoint 2016 and its enhanced features.
• Identify key hybrid capabilities in SharePoint 2016.
• Design and plan a SharePoint 2016 environment tailored for high availability and disaster recovery requirements.
• Plan and implement Business Connectivity Services and the Secure Store Service.
• Configure and oversee productivity services for SharePoint 2016 deployments.
• Manage solutions within a SharePoint 2016 environment.
• Plan and configure social computing functionalities.
• Plan and configure web content management for internet-facing environments.
• Plan and configure Enterprise Content Management for SharePoint 2016.
• Plan and configure business intelligence solutions.
• Plan and configure work management, productivity, and collaboration platforms and features.
• Execute upgrades or migrations to SharePoint 2016.

This training program equips IT professionals with the skills necessary to administer and support Exchange Server. Participants will learn how to install and configure Exchange Server, as well as manage mail recipients and public folders, including performing bulk operations via Exchange Management Shell. The course also addresses client connectivity, message transport and hygiene, and the deployment of highly available Exchange Server environments. Additionally, it covers the implementation of disaster recovery solutions. Finally, the program teaches how to maintain and monitor an Exchange Server deployment and administer Exchange Online within an Office 365 environment.

Upon completion of this course, students will be able to:

• Deploy Exchange Server.
• Plan and configure storage for Exchange Server.
• Create and manage various recipient objects in Exchange Server.
• Perform recipient management and Exchange server management tasks using Exchange Server cmdlets.
• Deploy Client Access services in Exchange Server.
• Manage high availability in Exchange Server.
• Implement disaster recovery for Exchange Server.
• Configure and manage message transport in Exchange Server.
• Configure message security in Exchange Server.
• Monitor and troubleshoot Exchange Server.
• Configure Exchange Server role-based access control permissions and set up audit logging for both administrators and users.
• Implement and manage integration with Exchange Online.

About This Course

This program is tailored for experienced Exchange Server administrators, equipping them with the expertise required to design and execute robust Exchange Server messaging environments. The curriculum delves into the configuration of advanced deployment components, including site resiliency, sophisticated security protocols, compliance frameworks, archiving and discovery mechanisms, coexistence strategies with other Exchange organizations or Exchange Online, and migration pathways from earlier Exchange versions. Additionally, the course offers essential guidelines, industry best practices, and critical considerations to help organizations optimize their Exchange Server infrastructures.

Audience Profile

This course is intended for IT professionals who serve as experienced messaging administrators, messaging architects, or consultants. It is specifically designed for enterprise environments where individuals are tasked with designing and deploying Exchange Server solutions, particularly those managing environments that include previous versions of Exchange Server or Exchange Online. Participants are expected to possess prior experience with Exchange Server 2019 or its predecessor versions.

At Course Completion

Upon finishing this course, students will be capable of:

• Formulating plans for Exchange Server deployments.
• Planning and deploying Exchange Server hardware, virtualization setups, mailbox databases, and public folders.
• Structuring message transport within Exchange Server.
• Planning and deploying Client Access services in Exchange Server.
• Designing and executing a highly available Exchange Server environment.
• Maintaining Exchange Server through Managed Availability and Desired State Configuration (DSC).
• Planning messaging security and designing/implementing Active Directory Rights Management Services (AD RMS) and Microsoft Azure RMS within Exchange Server.
• Designing and implementing message retention and archiving strategies.
• Designing and implementing data loss prevention policies, In-Place Hold, and eDiscovery capabilities.
• Designing and implementing messaging coexistence across Exchange Server organizations.
• Planning and executing upgrades from previous Exchange Server versions to Exchange Server 2019.
• Planning a hybrid Exchange deployment.

About This Course

This five-day, hands-on training course is designed to teach you the breadth of Microsoft virtual desktop technology, and the course will compare and contrast the various technologies with use cases and best practices. This course builds your skills in Microsoft Application Virtualization (App-V) Service Pack 2 (SP2), Microsoft User Experience Virtualization (UE-V), and Virtual Desktop Infrastructure (VDI) as part of Windows Server 2012 R2. Throughout this course, you will learn how to manage, monitor, support, and troubleshoot various Windows-based desktop virtualization solutions.

Audience Profile

This course is intended for the IT administrators, and implementers, of large and midsized organizations who want to understand and get hands on experience with the latest Microsoft desktop and application virtualization technologies and how to plan, implement, and manage virtual infrastructure solutions based on these technologies.

At Course Completion

After completing this course, students will be able to:

• Describe desktop and application virtualization.
• Plan and implement user state virtualization.
• Plan and implement App-V.
• Plan and deploy App-V clients.
• Manage and administer application virtualization.
• Understand application sequencing.
• Configure client Hyper-V.
• Plan and deploy session-based desktops.
• Publish and configure RemoteApp programs.
• Plan pooled personal desktops.
• Plan and implement pooled and personal desktops.
• Implement Remote Access.
• Understand health monitoring of VDI infrastructure.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-level system administrators who wish to effectively deploy, manage, and troubleshoot Hyper-V environments.

By the end of this training, participants will be able to:

• Understand virtualization concepts and configure Hyper-V.
• Create and manage virtual machines, VM storage, and networking.
• Utilize advanced Hyper-V features and secure Hyper-V environments.
• Monitor and optimize Hyper-V performance.

About This Course

This course equips learners with the expertise to support and configure Windows 10 desktops within organizational settings. Participants will acquire essential skills for installing, customizing, and updating the Windows 10 operating system. The curriculum covers the management of storage, files, and devices, along with configuring network connectivity. Additionally, students will gain knowledge on securing the Windows 10 OS and safeguarding device data. Finally, the course teaches effective methods for managing and troubleshooting Windows 10 environments.

Audience Profile

This course is designed for IT professionals responsible for the installation, configuration, local management, and maintenance of Windows 10 core services. Candidates may also possess familiarity with enterprise scenarios and cloud-integrated services.

At Course Completion

Upon completing this course, learners will be able to:

• Install and customize Windows 10.
• Configure Windows updates.
• Configure devices and drivers for Windows.
• Configure storage for Windows.
• Configure network and remote management settings in Windows.
• Configure and manage browsers and applications in Windows.
• Configure account access and authentication.
• Configure file and folder permissions.
• Describe methods for securing Windows 10, identify common threats, and understand mitigation strategies.
• Troubleshoot Windows and application installations.
• Troubleshoot hardware and driver issues.
• Troubleshoot file issues and perform recoveries.

Gain insights into Office 365 Management, covering the essential components of Office 365, strategies for transitioning an organization to Office 365, configuration processes, and the management of Office 365 ProPlus deployments.

Audience profile

This course is tailored for professionals aiming for the Microsoft 365 Enterprise Admin role who have already completed one of the Microsoft 365 role-based administrator certification paths.

Skills gained

• Understanding the Office 365 ecosystem
• Facilitating organizational migration to Office 365
• Configuring Office 365 settings
• Overseeing Office 365 ProPlus deployments

This three-day, instructor-led course is designed for students transitioning from previous versions of SQL Server, offering an introduction to the new features available in SQL Server 2016.

Skills Gained

• Outline the key capabilities and components of SQL Server 2016
• Detail the new and enhanced performance features in SQL Server
• Explain the new and enhanced security features in SQL Server
• Describe the advancements in SQL Server Availability and Scalability
• Highlight the new and enhanced reporting and PowerBI features in SQL Server 2016
• Outline the new and enhanced data access features
• Describe the new and enhanced features in SQL Server OLAP
• Explain the new SQL Server cloud functionality

This five-day course is tailored primarily for IT professionals with prior experience in Windows Server. It is designed for those responsible for managing storage and compute resources using Windows Server 2016, enabling them to grasp the relevant scenarios, requirements, and applicable storage and compute options available for this platform.

This five-day, instructor-led classroom course delivers the essential networking skills needed to deploy and support Windows Server 2016 within most organizational environments. The curriculum covers core IP fundamentals, remote access technologies, and advanced topics such as Software Defined Networking.

This five-day, instructor-led course equips IT professionals with the skills to deploy and configure Active Directory Domain Services (AD DS) within a distributed environment. Participants will learn to implement Group Policy, perform backup and restore operations, and monitor and troubleshoot Active Directory-related issues using Windows Server 2016. Furthermore, the course covers the deployment of additional Active Directory server roles, including Active Directory Federation Services (AD FS) and Active Directory Certificate Services (AD CS).

This five-day, instructor-led course is tailored primarily for IT professionals who possess prior experience with Windows Server. It is designed for individuals tasked with managing identity, networking, storage, and compute resources using Windows Server 2019, requiring a thorough understanding of the available scenarios, requirements, and options applicable to this platform. The course equips IT professionals with the fundamental administration skills necessary to deploy and support Windows Server 2019 in most organizational environments.