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 Duration 21 hours

Course Outline

Introduction to MSP and Programme Thinking

  • Distinguishing programmes from projects and the added value of programme management
  • Core MSP principles and the concept of transformational flow
  • Overview of the programme lifecycle: identification, definition, and benefits management

Programme Governance and Organisation

  • Defining programme structures, roles, and responsibilities (including SRO, Programme Manager, and Board)
  • Establishing a Programme Management Office (PgMO)
  • Setting up decision-making processes, reporting lines, and escalation procedures

Vision, Blueprint, and Benefits Management

  • Articulating the vision and desired strategic outcomes
  • Developing the programme blueprint and target operating model
  • Identifying, mapping, measuring, and tracking benefits

Programme Planning and Delivery Approach

  • Formulating the programme plan and delivery roadmap
  • Integrating workstreams and projects, including dependency management and sequencing
  • Addressing scheduling, resource allocation, and capacity planning

Stakeholder Engagement and Communications

  • Analyzing stakeholders and developing engagement strategies
  • Planning communications and fostering change readiness
  • Mitigating resistance and securing sponsor commitment

Risk, Issue, and Assurance Management

  • Identifying and escalating programme-level risks and issues
  • Defining assurance roles, managing internal/external assurance, and preparing for audits
  • Developing contingency plans and supporting decision-making

Financials, Benefits Realisation, and Value Management

  • Building the business case and implementing financial governance
  • Monitoring benefits, measuring outcomes, and calculating ROI
  • Exercising cost control, forecasting, and rebaselining practices

Quality, Configuration, and Change Control

  • Applying quality management approaches to programmes
  • Managing configuration and change control across linked projects
  • Utilizing standards, templates, and knowledge management for consistency

Transition to Business-as-Usual and Programme Closure

  • Planning for handover, sustainment, and operational acceptance
  • Executing closure activities, including benefits review, lessons learned, and documentation
  • Integrating outcomes into standard business processes

Practical Workshop and Case Study

  • Scenario exercise: designing a programme governance model and benefits map
  • Group presentations with peer and instructor feedback
  • Developing an action plan to apply MSP practices within your organisation

Summary and Next Steps

Requirements

  • A solid grasp of project management fundamentals.
  • Practical experience within project or programme environments.
  • Acknowledgement of organisational change management concepts.

Target Audience

  • Current and aspiring programme managers.
  • Sponsors, Senior Responsible Owners (SROs), and portfolio managers.
  • Programme office staff, change managers, and delivery leads.

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