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Duration 14 hours
Course Outline
Introduction to OpenUEM
- Examining the landscape of endpoint management and OpenUEM features
- Grasping the endpoint lifecycle and core management principles
- Setting up the lab and preparing the testing environment
OpenUEM Installation & Configuration
- Installing the core OpenUEM server components
- Rolling out agents to Windows, macOS, and Linux systems
- Configuring network and security parameters
Endpoint Enrollment & Organization
- Registering devices into the OpenUEM console
- Grouping and structuring devices for streamlined management
- Assigning roles and permissions to administrators
Device Management Basics
- Distributing software and updates to controlled devices
- Establishing policies and compliance rules
- Observing device health and user activity
Patch Management & Automation
- Scheduling updates and implementing automated patch rollout
- Validating software deployments and testing results
- Applying best practices for endpoint security and compliance
Reporting & Troubleshooting
- Compiling reports on device status and operational activity
- Diagnosing common endpoint issues with basic troubleshooting techniques
- Setting up monitoring alerts for proactive management
Capstone Lab & Practical Exercises
- Hands-on session: enrolling devices, rolling out updates, and monitoring endpoints
- Scenario-based tasks to solidify understanding
- Reviewing and discussing lab outcomes
Summary and Future Directions
Requirements
- A solid grasp of fundamental IT support principles
- Practical experience with endpoint devices and their operating systems
- Knowledge of basic networking and device configuration settings
Target Audience
- IT support specialists
- Helpdesk technicians
- Junior system administrators
Testimonials (2)
How trainer deliver knowledge so effectively
Vu Thoai Le - Reply Polska sp. z o. o.
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