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Course Outline

Introduction

  • Wireshark – more than a last-resort tool

Overview of Network Troubleshooting Concepts

  • Root cause analysis

Installing Wireshark

Overview of Wireshark Features

  • Navigating the user interface

Capturing Traffic in a Test Environment

  • Choosing the appropriate network interface
  • Capturing packets on wired and wireless networks

Analyzing Captured Logs

  • Examining HTTP packets
  • Reviewing TCP stream interactions
  • Exporting logs for offline review

Investigating Slow Connection Speeds to Specific Websites

  • Applying display filters
  • Interpreting statistical data

Analyzing Specific Traffic Types

  • DNS, ARP, IPv4, IPv6, ICMP, UDP, TCP, and HTTP/HTTPS
  • Persistent connection slowness over extended periods

Evaluating Response Times

  • Configuring delta time columns

Detecting Virus-Infection Indicators on Hosts

  • Reviewing ARP traffic patterns

Identifying Sources of Network Traffic

  • Intel ANS probe
  • Malfunctioning or misconfigured software (network flooding)

Locating Performance Bottlenecks

  • Generating statistical charts and graphs
  • Customizing color coding in Wireshark
  • Refining traffic filters
  • Utilizing the Wireshark Expert System and TCP/IP Resolution Flowchart

Troubleshooting Connections in Secured Network Environments

  • Considerations for proxies, firewalls, and client configurations

Optimizing Wireshark Configuration

  • Non-intrusive analysis techniques

Troubleshooting Procedures

Summary and Conclusion

Requirements

  • A foundational understanding of TCP/IP networking concepts
 21 Hours

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