Business Analysis Training in the UAE

Business Analysis is the discipline of identifying business needs and determining solutions to business problems through requirements gathering, documentation, and process improvement.

This instructor-led, live training (online or onsite) is aimed at entry-level business analysts and project participants who wish to understand the role of a BA and build practical skills aligned with industry best practices.

By the end of this training, participants will be able to:

• Understand the responsibilities and skills of a Business Analyst.
• Apply the principles of the Software Development Life Cycle (SDLC).
• Use BABOK as a reference framework for analysis tasks.
• Document functional and non-functional requirements effectively.
• Apply key techniques for eliciting requirements from stakeholders.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of BA tools and document templates.
• Guided exercises focused on real-world analysis scenarios.

Course Customization Options

• To request a customized training for this course based on your industry or projects, please contact us to arrange.

Modeling and Documentation for Business Analysis is a practical course focused on standard modeling languages and tools used to capture, visualize, and validate business requirements and processes.

This instructor-led, live training (online or onsite) is aimed at professionals with limited or no experience in modeling who wish to apply industry-standard techniques like UML, BPMN, and wireframing tools to improve clarity and communication in business analysis projects.

By the end of this training, participants will be able to:

• Use UML diagrams to represent functional requirements and system behavior.
• Model business processes using BPMN standards.
• Create clear and structured use case diagrams and documentation.
• Design wireframes and interactive prototypes using Figma and Balsamiq.

Format of the Course

• Interactive lecture and discussion.
• Hands-on use of modeling tools in sample project scenarios.
• Guided exercises focused on process, requirements, and UI modeling.

Course Customization Options

• To request a customized training for this course based on your organization’s standards or preferred toolset, please contact us to arrange.

This instructor-led, live training in the UAE (online or onsite) is aimed at business professionals who wish to learn intermediate-level skills for managing organizational charts using OrgPlus 6.

By the end of this training, participants will be able to:

• Handle large data sets with sophisticated formatting tools.
• Create data visualization reports and directories.
• Use OrgPlus printing, exporting, and publishing features.
• Navigate complex charts with ease.

This course is designed for business analysts in the UAE who wish to utilize BPMN 2.0 extensively within their projects.

It emphasizes practical applications of the entire BPMN 2.0 specification, along with common pattern implementations.

The course consists of a series of brief lectures followed by exercises where participants will be given problems described in English and required to create appropriate diagrams for each issue. Subsequently, these diagrams will be reviewed and evaluated by both the group and the instructor.

This course does not delve into the execution aspects of BPMN; instead, it concentrates on analysis and process design elements of BPMN 2.0.

This workshop is designed for experienced Business Analysts, Product Owners, and User Researchers who want to master advanced techniques that drive real business value. Through hands-on exercises and practical tools, participants will learn to analyze complex data, optimize processes, engage stakeholders, and translate strategy into action using OKRs. By the end, they’ll have a clear toolkit to boost impact and deliver measurable results.

This course is designed to equip business analysts with the skills needed for success in Agile projects. Attendees will gain insights into collaborating effectively with the Team, Product Owner, Scrum Master, and Customer to streamline the development process. The training includes practical exercises through a simulated project, covering typical scenarios.

Summary:

A business/systems analyst addresses business challenges by creating information systems that align with the company's strategic goals. These IT solutions typically aim to introduce new business processes, enhance the efficiency and productivity of existing ones, or decrease operational costs.

This course is designed for Business Analysts, including those who wish to prepare for IIBA certifications such as CCBA or CBAP, and it adheres to the framework set out in BABOK® Version 3.0.

Objectives:

• To recognize the essential principles, activities, tasks, and techniques detailed in BABOK® V3.0
• To comprehend the core knowledge areas, activities, tasks, deliverables, and their interrelationships:

Key Definitions:

BABOK® (Business Analysis Body of Knowledge) - A standard for business analysis practice that serves as a framework outlining necessary tasks.

CCBA® (Certified of Competency in Business Analysis) - A certification provided by the International Institute of Business Analysis (IIBA), which requires passing an exam based on BABOK® after approval of an application, contingent upon educational and professional experience.

CBAP®(Certified Business Analysis Professional) - Another certification from IIBA that necessitates passing a test grounded in BABOK® following the approval of an application, which is evaluated based on education and work experience.

This course will guide you through:

• Executing core business analyst functions by utilizing a robust business analysis framework
• Carrying out a thorough business needs analysis to gather stakeholder requirements
• Employing business analysis methods to pinpoint critical issues and potential opportunities within your organization
• Developing efficient requirement and communication strategies
• Evaluating and defining requirements with industry-leading practices
• Overseeing solution evaluation and validation

Audience:

Business advisors, business analysts, project managers, IT specialists.

• Start your business analysis career by obtaining a respected certification
• Learn to identify and assess options for improving your business
• Acquire skills to support successful business change programs within your organization

Participant Profiles

CxO, Operations Managers, Enterprise Architects, Business and System Analysts, and Designers

Objective

This introductory seminar offers an overview of digital business models, along with the frameworks and methodologies for enterprise and business architecture that organizations are adopting to enhance their agility in response to digital disruptions.

Specifically, this seminar is designed to help you comprehend the global frameworks and reference architectures used to align digital business models and IT system architectures with evolving competitive environments.

Objective:

This training is designed to assist Business Analysts in effectively modeling and validating business processes and resources. The goal is to enhance the agility of their organization by aligning these models with target architecture and evolving market demands.

Over two days, this course will guide participants on how to model their business processes and resources to accommodate shifts in goals, strategies, and impacted capabilities within their target architecture. By focusing on critical aspects of business performance such as strategies, tactics, KPIs, and business capabilities, delegates will learn to create a vision-centric map of business processes and resources. Using the appropriate BPMN and UML notations tailored to their needs, participants will gain insights into adapting these models in response to changes in strategy, tactics, and policies.

This course is designed for individuals tasked with modeling processes using BPMN 2.0.

It emphasizes practical applications of the entire BPMN 2.0 specification and common implementation patterns.

The course consists of a series of brief lectures followed by hands-on exercises: participants will be given problems described in English and required to create appropriate diagrams for each one. Following this, the diagrams will be reviewed and evaluated by both the group and the instructor.

This course aims to enhance understanding of BPMN diagrams while also touching on the foundational aspects of BPMN execution.

Audience:

This business process modeling notation training course is ideal for delegates interested in Process Modelling, including:

• Business and Process Analysts
• Process Designers and Implementers
• Project and Programme Managers
• All individuals engaged in business change and transformation.

The course will cover how to:

• Select, organize, and implement a business re-engineering project
• Achieve a competitive edge by leveraging technology and UML tools
• Enhance customer satisfaction by aligning process design with customer requirements
• Detect common signs of inefficiency in business processes
• Succeed in redesigning workflows and structures within the organization
• Maintain best practices through the use of business patterns

A business/systems analyst addresses business challenges by creating information systems that align with the company's strategic goals. These IT solutions typically aim to introduce new business processes, enhance the efficiency and productivity of current processes, or lower the operational costs of existing ones.

This course is designed for individuals transitioning into the field of Business Analysis who may wish to pursue the CBAP certification offered by IIBA (www.iiba.org), provided they meet any necessary prerequisites.

Who should attend?

• Entry-level IT Business Analysts
• Self-taught IT Business Analysts looking to fill knowledge gaps and integrate their skills comprehensively
• Systems Analysts and programmers interested in broadening their roles into the business domain

The course delves into modern development methodologies and practices, encompassing the roles of project management, testing, and business analysis within both Agile and traditional Waterfall frameworks.

Designed in a workshop format, this course offers participants ample opportunities to pose questions and delve into practical applications of the material covered.

The curriculum is divided into several modules, with each module planned to last 1.5 hours; thus, one training day will include four modules.

Target Audience

This course targets individuals seeking a quick yet comprehensive understanding of contemporary Waterfall and Agile software development methodologies and their implications on project management, testing, and business analysis.

Objective:

Participants will be able to analyze large data sets, identify patterns, select the appropriate variables influencing the outcomes, and develop a new model with accurate predictive results.

There are numerous reliable and proven patterns that are readily accessible to everyone. Often, it involves adapting names and implementing these patterns within a specific technology. This can save hundreds of hours that would otherwise be spent on design and testing. Training Objectives: This course aims to achieve two objectives—firstly, enabling you to leverage well-known patterns; secondly, allowing you to develop and reuse organization-specific patterns. It assists in assessing how patterns can cut costs, streamline the design process, and establish a code framework based on your patterns. Target Audience: The course is designed for software designers, business analysts, project managers, programmers, developers, operational managers, and software division managers. Course Approach: The course emphasizes use cases and their connection to specific patterns. Most examples are illustrated using UML and straightforward Java examples (the programming language can be adjusted if the course is booked as a private session). It also guides you through the origins of these patterns and how to catalog and document them for reuse within your organization.

Insurtech (also known as Digital Insurance) represents the integration of insurance with new technologies. In this sector, "digital insurers" leverage technological advancements to refine their business and operational models, thereby reducing costs, enhancing customer satisfaction, and increasing operational flexibility.

This instructor-led training will equip participants with knowledge about the technologies, methodologies, and mindset required for digital transformation within their organizations and across the industry. The course is designed for managers who need to grasp a comprehensive overview, dispel myths and technical jargon, and initiate steps towards formulating an Insurtech strategy.

Upon completion of this training, participants will be able to:

• Discuss Insurtech and its various components in a knowledgeable and structured manner
• Identify and clarify the role of each key technology within Insurtech
• Create a general strategy for implementing Insurtech within their organization

Audience

• Insurance professionals
• Tech experts in the insurance sector
• Insurance industry stakeholders
• Consultants and business analysts

Course Format

• A combination of lectures, discussions, exercises, and group activities involving case studies

Objective:

This training course is designed to assist product managers, product owners, business analysts, system architects, and developers in effectively managing requirements from the initial product vision through accurate guidance for implementation.

In more detail, this course aims to help product managers articulate the value propositions of their products based on strategic goals and stakeholder needs. Business analysts and product owners will learn how to define product backlog requirements, identify relevant epics and user stories, and contribute to creating necessary value. Through interactive case studies, participants will gain skills in detailing these requirements to ensure a clear understanding of stakeholder needs and prepare system acceptance tests. By utilizing a widely used and efficient UML profile, they will also learn how to organize requirements for effective communication with architects and developers throughout an iterative requirement gathering process.

Audience:

• Product Managers
• Product Owners
• Business Analysts
• Anyone Interested in the Requirements Management Process

In this instructor-led, live training in the UAE, participants will gain an understanding of the technologies, methods and mindset needed to implement a Fintech strategy.

This training is aimed at managers who need to gain a "big picture" understanding of Fintech, break down the hype and jargon, and take tangible first steps towards the adoption of new technologies applicable to financial business and services.

By the end of this training, participants will be able to

• Present viable Fintech strategies for their organization.
• Understand and explain the role and functionality of key technologies.
• Draft an action plan for introducing new technologies in step-by-step fashion.

Model-Based Development (MBD) is a software development approach that accelerates and reduces costs associated with creating dynamic systems such as control systems, signal processing, and communication systems. This method emphasizes graphical modeling over conventional text-based programming.

This instructor-led live training will guide participants on how to leverage MBD techniques to cut down on development expenses and speed up the market release of their embedded software products.

By the conclusion of this training, participants will be able to:

• Select and effectively use appropriate tools for implementing MBD.
• Employ MBD to achieve rapid development during the initial phases of their embedded software projects.
• Accelerate the market release of their embedded software products.

Course Format:

• A combination of lectures, discussions, exercises, and extensive hands-on practice.

Objective:

This course is designed to assist technical analysts and designers in navigating the software implementation process of requirements, ensuring a clear link between business specifications and the corresponding code.

Over two days, participants will learn how to translate business analyst descriptions into detailed specifications. These specifications are then transformed into representations of software components, which trace back to the original system requirements.

The final step involves implementing these technical specifications in the form of software code and testing them at a component level. This approach ensures that the resulting software components can adapt effectively to changes by tracing system behaviors layer by layer—from user interfaces through application components to business objects where actor choices are recorded.

This instructor-led, live training in the UAE (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This course provides practical experience in understanding the basics and applications of software engineering, requirements engineering, and testing.

Process mining, also known as Automated Business Process Discovery (ABPD), is a method that leverages algorithms to analyze event logs for understanding business processes. This technique extends beyond mere data storage and analysis by connecting data with process flows, thereby offering valuable insights into the trends and patterns impacting process efficiency.

Course Format

• The course begins with an introduction to the most frequently utilized techniques in process mining. We delve into different process discovery algorithms and tools that are employed for uncovering and modeling processes from raw event data. Practical case studies are reviewed, and datasets are examined using the ProM open-source framework.

This training program is designed to assist business analysts in effectively modeling their business processes using BPMN, along with the resources managed by their activities. Under an agile enterprise framework, participants will learn how to utilize appropriate BPMN notations and business extensions of UML to address "business requirements" and consistently guide related design-level tasks.

Course Audience:

This course is designed for managers aiming to comprehend BPMN diagrams, business consultants, business analysts, business process engineers, system analysts, and anyone engaged in the analysis and planning of business processes through standardized and unified modeling notation.

Course Goals:

• Create high-quality process diagrams
• Utilize BPMN process notation for modeling
• Document existing process information accurately
• Implement optimized workflows for labor-intensive processes
• Simplify complex process definitions and divide them into more manageable components

This course focuses on imparting practical knowledge and developing BPMN modeling skills at intermediate and advanced levels.

The ideal participant is a business analyst who specializes in discovering, identifying, gathering, and analyzing user requirements for systems. Additionally, it caters to advanced computer application developers and system architects interested in designing business processes, systems, and custom drivers.

Note that the course does not cover Executable BPMN issues.

The training is predominantly hands-on (~90%), where real-world business scenarios are translated into BPDs, and existing diagrams are interpreted to evaluate their practical value.

This is an intensive, practically-oriented course. It does not delve into any theoretical aspects of BPMN.