Business Analysis Training Course

Summary:

A business/systems analyst addresses business challenges by designing information systems that align with the strategic goals set by the organization. These IT solutions typically aim to achieve one of the following objectives for the business: implement a new business process, enhance the efficiency and productivity of existing processes, or reduce the operating costs of current processes.

This course is tailored for Business Analysts, including those who aspire to prepare for IIBA certifications such as the CCBA or CBAP. The content is consistent with the framework outlined in the BABOK® Version 3.0.

Objectives:

• Identify the essential principles, activities, tasks, and techniques detailed in the BABOK® V3.0
• Understand the core knowledge areas, activities, tasks, deliverables, and their interrelationships:

Key Definitions:

BABOK® (Business Analysis Body of Knowledge) is a standard for the practice of business analysis, serving as a framework that describes the tasks required to be performed.

CCBA® (Certified in Competency in Business Analysis) is a certification offered by the International Institute of Business Analysis (IIBA). It requires passing an exam based on the BABOK® after the application has been approved, which is based on both education and experience.

CBAP® (Certified Business Analysis Professional) is another certification provided by the International Institute of Business Analysis (IIBA). It also involves passing an exam based on the BABOK®, following the approval of an application that assesses educational background and professional experience.

This course will guide you through:

• Executing core business analyst functions by utilizing a robust business analysis framework
• Carrying out a thorough business needs analysis to gather stakeholder requirements
• Employing business analysis methods to pinpoint critical issues and potential opportunities within your organization
• Developing efficient requirement and communication strategies
• Evaluating and defining requirements with industry-leading practices
• Overseeing solution evaluation and validation

Participant Profiles

CxO, Operations Managers, Enterprise Architects, Business and System Analysts, and Designers

Objective

This introductory seminar offers an overview of digital business models, along with the frameworks and methodologies for enterprise and business architecture that organizations are adopting to enhance their agility in response to digital disruptions.

Specifically, this seminar is designed to help you comprehend the global frameworks and reference architectures used to align digital business models and IT system architectures with evolving competitive environments.

Course Audience:

This course is designed for managers aiming to comprehend BPMN diagrams, business consultants, business analysts, business process engineers, system analysts, and anyone engaged in the analysis and planning of business processes through standardized and unified modeling notation.

Course Goals:

• Create high-quality process diagrams
• Utilize BPMN process notation for modeling
• Document existing process information accurately
• Implement optimized workflows for labor-intensive processes
• Simplify complex process definitions and divide them into more manageable components

This course is designed for business analysts in the UAE who wish to utilize BPMN 2.0 extensively within their projects.

It emphasizes practical applications of the entire BPMN 2.0 specification, along with common pattern implementations.

The course consists of a series of brief lectures followed by exercises where participants will be given problems described in English and required to create appropriate diagrams for each issue. Subsequently, these diagrams will be reviewed and evaluated by both the group and the instructor.

This course does not delve into the execution aspects of BPMN; instead, it concentrates on analysis and process design elements of BPMN 2.0.

This course focuses on imparting practical knowledge and developing BPMN modeling skills at intermediate and advanced levels.

The ideal participant is a business analyst who specializes in discovering, identifying, gathering, and analyzing user requirements for systems. Additionally, it caters to advanced computer application developers and system architects interested in designing business processes, systems, and custom drivers.

Note that the course does not cover Executable BPMN issues.

The training is predominantly hands-on (~90%), where real-world business scenarios are translated into BPDs, and existing diagrams are interpreted to evaluate their practical value.

This is an intensive, practically-oriented course. It does not delve into any theoretical aspects of BPMN.

The course will cover how to:

• Select, organize, and implement a business re-engineering project
• Achieve a competitive edge by leveraging technology and UML tools
• Enhance customer satisfaction by aligning process design with customer requirements
• Detect common signs of inefficiency in business processes
• Succeed in redesigning workflows and structures within the organization
• Maintain best practices through the use of business patterns

There are numerous reliable and proven patterns that are readily accessible to everyone. Often, it involves adapting names and implementing these patterns within a specific technology. This can save hundreds of hours that would otherwise be spent on design and testing. Training Objectives: This course aims to achieve two objectives—firstly, enabling you to leverage well-known patterns; secondly, allowing you to develop and reuse organization-specific patterns. It assists in assessing how patterns can cut costs, streamline the design process, and establish a code framework based on your patterns. Target Audience: The course is designed for software designers, business analysts, project managers, programmers, developers, operational managers, and software division managers. Course Approach: The course emphasizes use cases and their connection to specific patterns. Most examples are illustrated using UML and straightforward Java examples (the programming language can be adjusted if the course is booked as a private session). It also guides you through the origins of these patterns and how to catalog and document them for reuse within your organization.

Insurtech (also known as Digital Insurance) represents the integration of insurance with new technologies. In this sector, "digital insurers" leverage technological advancements to refine their business and operational models, thereby reducing costs, enhancing customer satisfaction, and increasing operational flexibility.

This instructor-led training will equip participants with knowledge about the technologies, methodologies, and mindset required for digital transformation within their organizations and across the industry. The course is designed for managers who need to grasp a comprehensive overview, dispel myths and technical jargon, and initiate steps towards formulating an Insurtech strategy.

Upon completion of this training, participants will be able to:

• Discuss Insurtech and its various components in a knowledgeable and structured manner
• Identify and clarify the role of each key technology within Insurtech
• Create a general strategy for implementing Insurtech within their organization

Audience

• Insurance professionals
• Tech experts in the insurance sector
• Insurance industry stakeholders
• Consultants and business analysts

Course Format

• A combination of lectures, discussions, exercises, and group activities involving case studies

In this instructor-led, live training in the UAE, participants will gain an understanding of the technologies, methods and mindset needed to implement a Fintech strategy.

This training is aimed at managers who need to gain a "big picture" understanding of Fintech, break down the hype and jargon, and take tangible first steps towards the adoption of new technologies applicable to financial business and services.

By the end of this training, participants will be able to

• Present viable Fintech strategies for their organization.
• Understand and explain the role and functionality of key technologies.
• Draft an action plan for introducing new technologies in step-by-step fashion.

Insurance in the Digital Era is an applied overview of how digital transformation reshapes products, operations, and customer engagement in the insurance industry.

This instructor-led, live training (online or onsite) is aimed at intermediate-level insurance professionals who wish to understand and apply digital technologies, data-driven strategies, and innovation frameworks to modernize insurance offerings and operations.

By the end of this training, participants will be able to:

• Explain the role of AI, Big Data, IoT, and automation in modern insurance workflows.
• Identify InsurTech trends and how they affect the insurance ecosystem.
• Design customer-centric strategies enabled by digital tools and data insights.
• Apply data-driven approaches to risk management and decision making.
• Develop an innovation and change management approach suitable for insurers.
• Assess real-world case studies and translate lessons into local initiatives.

Format of the Course

• Interactive lecture and discussion.
• Case study analysis and group workshops.
• Practical exercises and action planning for participants’ organizations.

Course Customization Options

• To request a customized training for this course, please contact us to arrange.

Requirements Engineering (RE) is a key discipline within software and systems development, focused on identifying, documenting, and managing the needs and constraints of stakeholders to ensure project success.

This instructor-led, live training (online or onsite) is aimed at intermediate-level professionals who wish to deepen their understanding of practical Requirements Engineering while preparing for the IREB CPRE – Foundation Level certification exam.

Upon completion of this training, participants will be able to:

• Understand and apply the key concepts and terminology defined by the IREB CPRE Foundation syllabus.
• Identify and elicit requirements using effective and context-appropriate techniques.
• Model, document, and validate requirements for real-world projects.
• Manage requirements changes, traceability, and prioritization throughout the project lifecycle.
• Use Requirements Engineering tools and best practices to enhance communication and project outcomes.
• Be fully prepared to take and pass the IREB CPRE – Foundation Level certification exam.

Format of the Course

• Interactive lecture and discussion.
• Case-based exercises and collaborative workshops.
• Exam preparation sessions and practice questions.

Course Customization Options

• Additional modules or industry-specific case studies can be added on request.

Model-Based Development (MBD) is a software development approach that accelerates and reduces costs associated with creating dynamic systems such as control systems, signal processing, and communication systems. This method emphasizes graphical modeling over conventional text-based programming.

This instructor-led live training will guide participants on how to leverage MBD techniques to cut down on development expenses and speed up the market release of their embedded software products.

By the conclusion of this training, participants will be able to:

• Select and effectively use appropriate tools for implementing MBD.
• Employ MBD to achieve rapid development during the initial phases of their embedded software projects.
• Accelerate the market release of their embedded software products.

Course Format:

• A combination of lectures, discussions, exercises, and extensive hands-on practice.

This instructor-led, live training in the UAE (online or onsite) is aimed at persons who wish to understand requirements analysis and conduct requirements analysis efficiently and accurately using analysis techniques for their projects.

By the end of this training, participants will be able to:

• identify different types of requirements.
• understand the overall concepts of, and activities within, requirements analysis.
• be familiar with the requirements analysis methodology.
• use different requirements analysis techniques to their advantage.
• structure requirements in order to communicate efficiently with architects and developers through an iterative requirement gathering process.

This course provides practical experience in understanding the basics and applications of software engineering, requirements engineering, and testing.