ISO/IEC 20000 Foundation Training Course

This instructor-led, live training session in the UAE (online or on-site) is designed for beginner-level quality assurance professionals, regulatory compliance staff, medical device engineers, and other professionals involved in medical device manufacturing. It aims to provide a foundational grasp of ISO 13485, enabling participants to implement and maintain a compliant quality management system and ensure regulatory compliance within their organizations.

By the end of this training, participants will be able to:

• Understand the structure, purpose, and requirements of ISO 13485:2016.
• Learn about the quality management principles specific to medical devices.
• Gain insights into key processes and documentation required for compliance.
• Understand the steps to implement and maintain an ISO 13485 quality management system (QMS).

Why should you attend?

The ISO/IEC 27001 Foundation training empowers you with the essential knowledge to implement and manage an Information Security Management System (ISMS) in accordance with ISO/IEC 27001. Throughout this course, you will gain a comprehensive understanding of key ISMS components, including policies, procedures, performance metrics, management commitment, internal auditing, management reviews, and the principle of continual improvement.

Upon successfully completing this course, you will be eligible to sit for the examination and apply for the “PECB Certified ISO/IEC 27001 Foundation” credential. This PECB Foundation Certificate validates your understanding of the fundamental methodologies, requirements, framework, and management approaches underpinning information security.

Who should attend?

• Professionals actively involved in Information Security Management
• Individuals seeking to deepen their understanding of the core processes within Information Security Management Systems (ISMS)
• Aspiring specialists interested in pursuing a career path in Information Security Management

Educational approach

• Lectures are reinforced with practical questions and real-world examples
• Practical exercises incorporate examples and group discussions
• Practice tests mirror the format and difficulty of the actual Certification Exam

The ISO/IEC 27002 Lead Manager training program empowers you with the essential expertise and knowledge required to assist organizations in implementing and managing Information Security controls in accordance with ISO/IEC 27002.

Upon successful completion of this course, you will be eligible to sit for the exam and apply for the “PECB Certified ISO/IEC 27002 Lead Manager” credential. This PECB Lead Manager Certification validates your mastery of the principles and techniques necessary for the implementation and management of Information Security controls based on ISO/IEC 27002.

Who should attend?

• Managers or consultants aiming to implement an Information Security Management System (ISMS) based on ISO/IEC 27001 and ISO/IEC 27002
• Project managers or consultants looking to master the Information Security Management System implementation process
• Professionals responsible for information security, compliance, risk, and governance within an organization
• Members of information security teams
• Expert advisors in information technology
• Information Security officers
• Privacy officers
• IT professionals
• CTOs, CIOs, and CISOs

Learning objectives

• Master the implementation of Information Security controls by adhering to the framework and principles of ISO/IEC 27002
• Gain a comprehensive understanding of the concepts, approaches, standards, methods, and techniques required for the effective implementation and management of Information Security controls
• Comprehend the relationships between the components of Information Security controls, including responsibility, strategy, acquisition, performance, conformance, and human behavior
• Understand the significance of information security for organizational strategy
• Master the implementation of information security management processes
• Master the formulation and implementation of security requirements and objectives

Educational approach

• This training integrates both theoretical foundations and practical application
• Lecture sessions illustrated with examples from real-world case studies
• Practical exercises based on case studies
• Review exercises to support exam preparation
• Practice tests similar to the certification exam format

General Information

• Certification fees are included in the exam price
• Participants will receive training material containing over 500 pages of information and practical examples
• A participation certificate granting 31 CPD (Continuing Professional Development) credits will be issued to participants
• In the event of an exam failure, you may retake the exam within 12 months at no additional cost

The ISO/IEC 27005 Lead Risk Manager training empowers you with the essential expertise to assist organizations in managing risks associated with all assets pertinent to Information Security. Using the ISO/IEC 27005 standard as a reference framework, this course provides comprehensive knowledge of the process model for designing and developing an Information Security Risk Management program. Participants will gain a deep understanding of best practices for risk assessment methods, including OCTAVE, EBIOS, MEHARI, and harmonized TRA. This training supports the implementation of the ISMS framework outlined in the ISO/IEC 27001 standard.

Once you have mastered the core concepts of Information Security Risk Management based on ISO/IEC 27005, you are eligible to take the exam and apply for the "PECB Certified ISO/IEC 27005 Lead Risk Manager" credential. Holding this PECB Lead Risk Manager Certificate demonstrates your practical knowledge and professional capability to support and lead teams in managing Information Security Risks.

Who should attend?

• Information Security risk managers
• Members of Information Security teams
• Professionals responsible for Information Security, compliance, and risk within an organization
• Individuals implementing ISO/IEC 27001, seeking compliance with ISO/IEC 27001, or those involved in risk management programs
• IT consultants
• IT professionals
• Information Security officers
• Privacy officers

Examination - Duration: 3 hours

The "PECB Certified ISO/IEC 27005 Lead Risk Manager" exam fully complies with the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency domains:

• Domain 1: Fundamental principles and concepts of Information Security Risk Management
• Domain 2: Implementation of an Information Security Risk Management program
• Domain 3: Information security risk assessment
• Domain 4: Information security risk treatment
• Domain 5: Information security risk communication, monitoring, and improvement
• Domain 6: Information security risk assessment methodologies

General Information

• Certification fees are included in the exam price
• Training materials containing over 350 pages of information and practical examples will be provided
• A participation certificate awarding 21 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam within 12 months at no additional cost

Information security threats and attacks are constantly evolving and becoming more sophisticated. The most effective defense against these risks lies in the proper implementation and management of information security controls and industry best practices. Furthermore, robust information security is a critical expectation and requirement for customers, legislators, and other stakeholders.

This training course is specifically designed to prepare participants for implementing an Information Security Management System (ISMS) in accordance with ISO/IEC 27001. It aims to provide a thorough understanding of ISMS best practices and establish a framework for its ongoing management and continuous improvement.

Upon completion of the training course, participants are eligible to sit for the exam. By successfully passing, you can apply for the “PECB Certified ISO/IEC 27001 Lead Implementer” credential, which validates your ability and practical knowledge in implementing an ISMS based on ISO/IEC 27001 requirements.

Who Can Attend?

• Project managers and consultants involved in or concerned with the implementation of an ISMS
• Expert advisors seeking to master ISMS implementation
• Individuals responsible for ensuring conformity to information security requirements within an organization
• Members of an ISMS implementation team

General information

• Certification fees are included in the exam price
• Training material containing over 450 pages of information and practical examples will be distributed
• A participation certificate granting 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam within 12 months free of charge

Educational approach

• This training course includes essay-type exercises, multiple-choice quizzes, examples, and best practices related to ISMS implementation.
• Participants are encouraged to communicate with each other and engage in discussions while completing quizzes and exercises.
• The exercises are based on a case study.
• The structure of the quizzes mirrors that of the certification exam.

Learning objectives

This training course will help you:

• Gain a comprehensive understanding of the concepts, approaches, methods, and techniques used for implementing and effectively managing an ISMS
• Recognize the correlation between ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks
• Understand the operation of an information security management system and its processes based on ISO/IEC 27001
• Learn how to interpret and implement the requirements of ISO/IEC 27001 within the specific context of an organization
• Acquire the necessary knowledge to support an organization in effectively planning, implementing, managing, monitoring, and maintaining an ISMS

ISO 37001:2025 is an international standard for Anti-Bribery Management Systems (ABMS) that establishes requirements and offers guidance to help organizations of any size or industry prevent, detect, and address bribery risks.

This live, instructor-led training (available online or onsite) is designed for beginner to intermediate-level professionals who aim to understand and support the implementation or auditing of an anti-bribery management system aligned with ISO 37001:2025.

Upon completing this training, participants will be equipped to:

• Comprehend the structure and objectives of ISO 37001:2025.
• Apply anti-bribery requirements within real-world organizational settings.
• Design and monitor effective internal controls and reporting mechanisms.
• Assist organizations in achieving regulatory compliance and upholding ethical integrity.

Course Format

• Interactive lectures and discussions.
• Real-world case studies and practical examples.
• Scenario-based exercises and collaborative group work.

Course Customization Options

• For customized training arrangements, please contact us to discuss your specific needs.

ISO 37301 is an international standard outlining the requirements for establishing, developing, implementing, evaluating, maintaining, and improving an effective compliance management system (CMS).

This instructor-led training, available online or onsite, is designed for beginner to intermediate-level professionals seeking to understand, implement, or audit a compliance management system in accordance with ISO 37301.

Upon completion of this training, participants will be able to:

• Grasp the structure, purpose, and scope of ISO 37301.
• Implement the core components of a compliance management system (CMS).
• Identify compliance risks and opportunities throughout the organization.
• Integrate the ISO 37301 CMS with existing governance, risk, or ISO frameworks.

Course Format

• Interactive lectures and discussions.
• Practical exercises and real-world case studies.
• Group activities and compliance scenario simulations.

Course Customization Options

• To arrange customized training for this course, please contact us to discuss your specific needs.

The ISO 9001 Foundation training program equips you with the essential knowledge to implement and manage a Quality Management System (QMS) in accordance with ISO 9001 standards. Throughout this course, you will gain a comprehensive understanding of the various components of a QMS, including QMS policy, procedures, performance measurement, management commitment, internal audits, management reviews, and continual improvement.

Upon completing this course, you will be eligible to sit for the exam and apply for the \"PECB Certified ISO 9001 Foundation\" credential. Earning this PECB Foundation Certificate demonstrates that you have mastered the fundamental methodologies, requirements, framework, and management approach associated with quality management.

Who should attend?

• Professionals involved in Quality Management
• Individuals seeking to deepen their understanding of the core processes within Quality Management Systems (QMS)
• Those interested in pursuing a career in Quality Management

The \"PECB Certified ISO 9001 Foundation\" exam fully complies with the requirements of the PECB Examination and Certification Programme (ECP). The exam evaluates candidates across the following competency domains: Domain 1: Fundamental principles and concepts of a Quality Management System (QMS); and Domain 2: Quality Management System (QMS).

After successfully completing the exam, you can apply for the \"PECB Certified ISO 9001 Foundation\" credential.

General Information

Certification fees are included in the exam price

Comprehensive training materials, comprising over 200 pages of content and practical examples, will be provided

A participation certificate awarding 14 CPD (Continuing Professional Development) credits will be issued

In the event of an unsuccessful exam attempt, you may retake the exam within 12 months at no additional cost

The ISO 9001 Lead Auditor training empowers you to develop the essential expertise required to conduct a Quality Management System (QMS) audit. This involves applying widely recognized audit principles, procedures, and techniques. Throughout this course, you will gain the knowledge and skills necessary to plan and execute both internal and external audits in compliance with ISO 19011, as well as manage the certification process according to ISO/IEC 17021-1.

Through practical exercises, you will master audit techniques and become proficient in managing an audit program, leading an audit team, communicating with clients, and resolving conflicts.

Upon acquiring the necessary expertise to perform these audits, you will be eligible to take the exam and apply for the "PECB Certified ISO 9001 Lead Auditor" credential. Holding a PECB Lead Auditor Certificate demonstrates that you possess the capabilities and competencies to audit organizations based on industry best practices.

Who should attend?

• Auditors aiming to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants looking to master the Quality Management System audit process
• Individuals responsible for ensuring conformance with QMS requirements
• Technical experts preparing for a Quality Management System audit
• Expert advisors in Quality Management

General information

• Certification fees are included in the exam price
• Training material comprising over 450 pages of content and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam within 12 months free of charge

The ISO 9001 Lead Implementer training equips you with the essential expertise to help an organization establish, implement, manage, and maintain a Quality Management System (QMS) based on ISO 9001. Throughout this course, you will gain a comprehensive understanding of Quality Management System best practices, thereby enhancing the organization's customer satisfaction, overall performance, and effectiveness.

Once you have mastered the key concepts of Quality Management Systems, you are eligible to take the exam and apply for the \"PECB Certified ISO 9001 Lead Implementer\" credential. Holding a PECB Lead Implementer Certificate demonstrates your practical knowledge and professional capability to successfully implement ISO 9001 within an organization.

Who should attend?

• Managers or consultants engaged in Quality Management
• Expert advisors aiming to master the implementation of a Quality Management System
• Professionals responsible for ensuring conformance with QMS requirements
• Members of the QMS team

General information

• Certification fees are included in the exam price
• Training material comprising over 450 pages of information and practical examples will be provided
• A participation certificate awarding 31 CPD (Continuing Professional Development) credits will be issued
• In the event of an exam failure, you may retake the exam free of charge within 12 months

This instructor-led, live training in the UAE (online or onsite) is designed for intermediate-level IT professionals and auditors who wish to acquire the skills and knowledge needed to effectively lead and conduct ISO/IEC 20000 audits, ensuring IT service management systems comply with the standard's requirements.

By the end of this training, participants will be able to:

• Understand the principles and requirements of ISO/IEC 20000.
• Develop the skills to conduct an ISO/IEC 20000 audit according to ISO 19011 and ISO/IEC 17021-1.
• Plan, lead, and report on an audit for IT service management systems (ITSMS).
• Gain the confidence to achieve certification as an ISO/IEC 20000 Lead Auditor.

This instructor-led, live training in the UAE (online or onsite) is aimed at advanced-level IT professionals and service managers who wish to gain the expertise needed to lead the implementation and management of an IT Service Management System (SMS) in compliance with the ISO/IEC 20000 standard.

By the end of this training, participants will be able to:

• Understand the principles of IT Service Management (ITSM) based on ISO/IEC 20000.
• Learn how to implement an IT Service Management System (SMS) in compliance with ISO/IEC 20000.
• Acquire knowledge on the best practices for the implementation and management of ITSM processes.
• Prepare for and conduct ISO/IEC 20000 certification audits.
• Gain skills to lead an implementation project for ITSM within an organization.

Why should you attend?

This Certified Lead Ethical Hacker training course equips you with the essential expertise to conduct information system penetration tests by applying recognized principles, procedures, and techniques to identify potential threats within a computer network. Throughout this program, you will acquire the knowledge and skills required to manage a penetration testing project or team, as well as to plan and execute both internal and external pentests in alignment with industry standards such as the Penetration Testing Execution Standard (PTES) and the Open Source Security Testing Methodology Manual (OSSTMM). Furthermore, you will develop a comprehensive understanding of how to draft reports and propose countermeasures. Through practical exercises, you will master penetration testing techniques and acquire the skills necessary to manage a pentest team, while also enhancing your customer communication and conflict resolution abilities.

The Certified Lead Ethical Hacking training course offers a technical perspective on information security through ethical hacking, utilizing common techniques such as information gathering and vulnerability detection, both within and outside of a business network.

This training is also aligned with the NICE (The National Initiative for Cybersecurity Education) Protect and Defend framework.

Upon mastering the necessary knowledge and skills in ethical hacking, you can sit for the exam and apply for the "PECB Certified Lead Ethical Hacker" credential. Holding a PECB Lead Ethical Hacker certificate demonstrates that you have acquired the practical skills to perform and manage penetration tests according to best practices.

Who should attend?

• Individuals interested in IT Security, particularly in Ethical Hacking, who wish to learn more about the field or pursue a professional career change.
• Information security officers and professionals aiming to master ethical hacking and penetration testing techniques.
• Managers or consultants seeking to learn how to oversee the penetration testing process.
• Auditors looking to perform and conduct professional penetration tests.
• Personnel responsible for maintaining the security of information systems within an organization.
• Technical experts who want to learn how to prepare for a pentest.
• Cybersecurity professionals and members of information security teams.

This program equips you with all the essential knowledge needed to approach, understand, manage, and successfully execute a digitalization and retention/archiving project. It covers critical areas such as security, search strategies, risk analysis techniques, and the identification of legal, regulatory, contractual, and insurance-related issues. The curriculum includes a set of methodological tools designed to help you effectively digitize any process and select the appropriate solution without delving into complex technical specifics. Furthermore, the course encourages critical thinking regarding the evolving landscape of digital data and highlights emerging technologies that are vital for establishing robust data governance.

Upon mastering all concepts required for digitalization projects, you will be qualified to take the exam and apply for the title of PECB Certified Lead Digitalization and Electronic Archiving Manager. Earning this certification demonstrates that you possess the practical knowledge and professional capabilities to support and lead a team responsible for conducting a digitalization and electronic retention/archiving project.

The PECB Certified Data Protection Officer training program equips you with the essential knowledge and skills to develop the competence required to act as a Data Protection Officer within a GDPR compliance initiative.

Why should you attend?

As the value of data protection continues to rise, organizations face growing pressure to safeguard this information. Non-compliance with data protection regulations not only infringes upon the fundamental rights and freedoms of individuals but also exposes organizations to significant risks that can damage their credibility, reputation, and financial standing. This is where the expertise of Data Protection Officers becomes crucial.

This PECB Certified Data Protection Officer training course is designed to help you acquire the knowledge and skills necessary to serve as a Data Protection Officer (DPO), thereby assisting organizations in ensuring adherence to the General Data Protection Regulation (GDPR) requirements.

Through practical exercises, you will master the DPO role, gaining the competence to inform, advise, and monitor GDPR compliance, as well as collaborate effectively with supervisory authorities.

Upon completing the training course, you are eligible to sit for the exam. If you pass successfully, you may apply for the \"PECB Certified Data Protection Officer\" credential. This internationally recognized certificate validates your professional capabilities and practical knowledge in advising controllers and processors on meeting their GDPR compliance obligations.

Who should attend?

• Managers or consultants aiming to prepare and support an organization in planning, implementing, and maintaining a GDPR-based compliance program
• Data Protection Officers (DPOs) and individuals tasked with maintaining conformance to GDPR requirements
• Members of information security, incident management, and business continuity teams
• Technical and compliance professionals seeking to prepare for a Data Protection Officer role
• Expert advisors involved in securing personal data

Learning objectives

• Understand GDPR concepts and interpret its requirements
• Grasp the content and correlation between the General Data Protection Regulation and other regulatory frameworks and applicable standards, such as ISO/IEC 27701 and ISO/IEC 29134
• Gain the competence to perform the role and daily tasks of a Data Protection Officer within an organization
• Develop the ability to inform, advise, and monitor GDPR compliance, and collaborate with supervisory authorities