ISO/IEC 20000 Lead Implementer Training Course

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level quality assurance professionals, regulatory compliance staff, medical device engineers, and any professionals involved in medical device manufacturing who wish to gain a foundational understanding of ISO 13485 to implement and maintain a compliant quality management system and ensure regulatory compliance in their organizations.

By the end of this training, participants will be able to:

• Understand the structure, purpose, and requirements of ISO 13485:2016.
• Learn about the quality management principles specific to medical devices.
• Gain insights into key processes and documentation required for compliance.
• Understand the steps to implement and maintain an ISO 13485 quality management system (QMS).

Why Attend?

The ISO/IEC 27001 Foundation training equips you with foundational knowledge for implementing and managing an Information Security Management System as outlined in ISO/IEC 27001. Throughout this course, you will gain insights into various ISMS components such as policy development, procedures, performance metrics, management commitment, internal audits, management reviews, and continuous improvement.

Upon completion of the training, you can take the exam and apply for the “PECB Certified ISO/IEC 27001 Foundation” certification. This certificate demonstrates your understanding of key methodologies, requirements, frameworks, and management strategies related to information security.

Who Should Attend?

• Professionals engaged in Information Security Management
• Individuals aiming to understand the core processes of Information Security Management Systems (ISMS)
• Candidates interested in pursuing a career in Information Security Management

Educational Approach

• Lectures are complemented with practical questions and real-world examples
• Practical exercises feature case studies and group discussions
• Practice tests mirror the format of the Certification Exam

ISO/IEC 27001 Lead Auditor

The ISO/IEC 27001 Lead Auditor training equips you with the essential skills needed to conduct an Information Security Management System (ISMS) audit by utilizing well-established audit principles, procedures, and techniques.

Why Should You Attend?

This training course will provide you with the knowledge and abilities required to plan and execute internal and external audits in accordance with ISO 19011 and ISO/IEC 17021-1 certification processes. Through practical exercises, you'll gain mastery over audit techniques and become proficient at managing an audit program, leading an audit team, communicating effectively with clients, and resolving conflicts.

Upon acquiring the necessary skills to conduct these audits, you can take the exam and apply for a "PECB Certified ISO/IEC 27001 Lead Auditor" credential. Holding this PECB Lead Auditor Certificate will demonstrate your ability to audit organizations based on best practices.

Who Should Attend?

• Auditors aiming to perform and lead Information Security Management System (ISMS) certification audits
• Managers or consultants looking to master the ISMS audit process
• Individuals responsible for ensuring compliance with ISMS requirements
• Technical experts preparing for an ISMS audit
• Expert advisors in information security management

Learning Objectives

• Comprehend the operations of an Information Security Management System based on ISO/IEC 27001
• Recognize the relationship between ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks
• Understand an auditor’s role in planning, leading, and following up on a management system audit according to ISO 19011
• Learn how to lead audits and audit teams
• Interpret the requirements of ISO/IEC 27001 within the context of an ISMS audit
• Aquire the competencies needed for planning, leading, reporting on, and following up on an audit in compliance with ISO 19011

Educational Approach

• The training combines theory with best practices used in ISMS audits
• Lecture sessions are supported by examples from real-world case studies
• Practical exercises involve role-playing and discussions based on a case study
• Practice tests mirror the Certification Exam format

The ISO/IEC 27002 Lead Manager training equips you with the essential skills and knowledge required to support an organization in implementing and managing Information Security controls as outlined in ISO/IEC 27002.

Upon completion of this course, you will be eligible to take the exam and apply for the “PECB Certified ISO/IEC 27002 Lead Manager” credential. This certification demonstrates that you have a thorough understanding of the principles and techniques needed for implementing and managing Information Security Controls based on ISO/IEC 27002.

Who Should Attend?

• Managers or consultants aiming to implement an Information Security Management System (ISMS) in line with ISO/IEC 27001 and ISO/IEC 27002
• Project managers or consultants looking to master the process of implementing an ISMS
• Individuals responsible for information security, compliance, risk management, and governance within an organization
• Members of information security teams
• Expert advisors in information technology
• Information Security officers
• Privacy officers
• IT professionals
• CTOs, CIOs, and CISOs

Learning Objectives

• Master the implementation of Information Security controls by following the framework and principles of ISO/IEC 27002
• Achieve a comprehensive understanding of the concepts, approaches, standards, methods, and techniques necessary for effective implementation and management of Information Security controls
• Grasp the relationship between various components of Information Security controls, including responsibility, strategy, acquisition, performance, conformance, and human behavior
• Understand the significance of information security in organizational strategy
• Master the processes involved in managing information security
• Acquire skills to formulate and implement security requirements and objectives

Educational Approach

• The training combines both theoretical knowledge and practical application
• Sessions include lectures with examples based on real-world scenarios
• Practical exercises using case studies are provided
• Review exercises to aid in exam preparation
• A practice test similar to the certification exam is included

General Information

• The cost of certification fees is covered by the exam price
• Participants will receive training material consisting of over 500 pages with information and practical examples
• A participation certificate for 31 CPD (Continuing Professional Development) credits will be issued to participants
• In case of failing the exam, you can retake it within 12 months at no additional cost

The ISO/IEC 27005 Lead Risk Manager training program equips you with the essential skills to assist an organization in managing risks related to information security assets using the ISO/IEC 27005 standard as a guiding framework. Throughout this course, you will develop an in-depth understanding of how to design and implement an Information Security Risk Management program. The training also includes detailed insights into risk assessment methodologies such as OCTAVE, EBIOS, MEHARI, and harmonized TRA. This course supports the implementation process of the ISMS framework outlined in the ISO/IEC 27001 standard.

Upon mastering all key concepts of Information Security Risk Management based on ISO/IEC 27005, you can take the exam and apply for the “PECB Certified ISO/IEC 27005 Lead Risk Manager” certification. By obtaining a PECB Lead Risk Manager Certificate, you will be able to demonstrate your practical knowledge and professional skills in managing Information Security Risks and leading a team through this process.

Who Should Attend?

• Information Security risk managers
• Members of the Information Security team
• Individuals responsible for Information Security, compliance, and risk within an organization
• Those involved in implementing ISO/IEC 27001 or seeking to comply with it, as well as individuals engaged in a risk management program
• IT consultants
• IT professionals
• Information Security officers
• Privacy officers

Examination - Duration: 3 hours

The “PECB Certified ISO/IEC 27005 Lead Risk Manager” exam fully complies with the requirements of the PECB Examination and Certification Programme (ECP). The exam covers the following competency areas:

• Domain 1: Fundamental principles and concepts of Information Security Risk Management
• Domain 2: Implementation of an Information Security Risk Management program
• Domain 3: Information security risk assessment
• Domain 4: Information security risk treatment
• Domain 5: Information security risk communication, monitoring and improvement
• Domain 6: Information security risk assessment methodologies

General Information

• Certification fees are included in the exam price
• A comprehensive training manual with over 350 pages of information and practical examples will be provided
• A participation certificate for 21 CPD (Continuing Professional Development) credits will be issued
• In case of exam failure, you can retake it within 12 months at no additional cost

The threats and attacks related to information security are constantly evolving. The most effective defense is the proper implementation and management of information security controls and best practices. Information security is also a critical expectation and requirement for customers, regulators, and other stakeholders.

This training course is designed to equip participants with the skills needed to implement an Information Security Management System (ISMS) based on ISO/IEC 27001 standards. It aims to provide a thorough understanding of ISMS best practices and a framework for its continuous management and improvement.

Upon completion of this training, you will be prepared to take the certification exam. If successful, you can apply for the "PECB Certified ISO/IEC 27001 Lead Implementer" credential, which attests to your ability and practical knowledge in implementing an ISMS according to ISO/IEC 27001 requirements.

Who Can Attend?

• Project managers and consultants involved in or concerned with the implementation of an ISMS
• Expert advisors seeking mastery over the implementation of an ISMS
• Individuals responsible for ensuring compliance with information security requirements within their organization
• Members of an ISMS implementation team

General Information

• The certification fees are included in the exam price.
• Participants will receive training materials that include over 450 pages of detailed information and practical examples.
• A participation certificate with 31 CPD (Continuing Professional Development) credits will be issued.
• In case of exam failure, you can retake it within 12 months at no additional cost.

Educational Approach

• The training course includes essay-type exercises, multiple-choice quizzes, practical examples, and best practices for ISMS implementation.
• Participants are encouraged to communicate with each other and engage in discussions while completing quizzes and exercises.
• The exercises are based on a case study.
• The quiz structure mirrors that of the certification exam.

Learning Objectives

This training course will help you:

• Achieve a comprehensive understanding of the concepts, approaches, methods, and techniques used for implementing and effectively managing an ISMS.
• Recognize the relationship between ISO/IEC 27001, ISO/IEC 27002, and other standards and regulatory frameworks.
• Understand how an information security management system operates and its processes based on ISO/IEC 27001.
• Learn to interpret and implement the requirements of ISO/IEC 27001 within the specific context of your organization.
• Gain the necessary knowledge to support your organization in effectively planning, implementing, managing, monitoring, and maintaining an ISMS.

The ISO 9001 Foundation training equips you with the essential knowledge to implement and manage a Quality Management System (QMS) as outlined in ISO 9001. Throughout this course, you will gain insights into various QMS modules such as policy, procedures, performance metrics, management commitment, internal audits, management reviews, and continuous improvement.

Upon finishing the course, you can take an exam to earn the “PECB Certified ISO 9001 Foundation” certification. This credential demonstrates your grasp of the foundational methodologies, requirements, framework, and management practices associated with QMS.

Who Should Attend?

• Individuals engaged in Quality Management
• Those looking to acquire knowledge about key processes within Quality Management Systems (QMS)
• Candidates aspiring to advance their careers in Quality Management

The “PECB Certified ISO 9001 Foundation” exam aligns with the PECB Examination and Certification Programme (ECP) requirements. It assesses your understanding of two competency domains: fundamental principles and concepts of a QMS, as well as the QMS itself.

Upon passing the exam, you can apply for the “PECB Certified ISO 9001 Foundation” certification.

General Information

The cost of the exam includes certification fees.

You will receive comprehensive training materials comprising over 200 pages of information and practical examples.

A participation certificate for 14 CPD (Continuing Professional Development) credits will be provided upon completion.

If you do not pass the exam, you can retake it within a year at no additional cost.

The ISO 9001 Lead Auditor training equips you with the essential skills to conduct a Quality Management System (QMS) audit using globally accepted audit principles, procedures, and techniques. Throughout this course, you will gain the knowledge and abilities needed to plan and execute both internal and external audits in accordance with ISO 19011 and the certification process outlined by ISO/IEC 17021-1.

Through practical exercises, you will become proficient in audit techniques and develop the competence required to manage an audit program, lead an audit team, communicate effectively with clients, and resolve conflicts.  

Upon mastering these auditing skills, you can take the exam and apply for a “PECB Certified ISO 9001 Lead Auditor” credential. Holding this PECB Lead Auditor Certificate will demonstrate your ability to audit organizations based on industry best practices.

Who should attend?

• Auditors aiming to perform and lead Quality Management System (QMS) certification audits
• Managers or consultants looking to master the QMS audit process
• Individuals tasked with ensuring compliance with QMS requirements
• Technical experts preparing for a QMS audit
• Quality Management expert advisors

General information

• Certification fees are included in the exam price
• A comprehensive training manual with over 450 pages of detailed information and practical examples will be provided
• You will receive a participation certificate for 31 CPD (Continuing Professional Development) credits
• If you do not pass the exam, you can retake it within 12 months at no additional cost

The ISO 9001 Lead Implementer training equips you with the essential skills to assist an organization in setting up, implementing, managing, and sustaining a Quality Management System (QMS) based on ISO 9001. Throughout this course, you will gain comprehensive insights into the best practices of QMS, thereby enhancing an organization’s customer satisfaction and overall performance.

Upon mastering all key concepts related to Quality Management Systems, you can take the exam and apply for the “PECB Certified ISO 9001 Lead Implementer” certification. With a PECB Lead Implementer Certificate in hand, you will demonstrate your practical knowledge and professional skills needed to implement ISO 9001 within an organization.

Who Should Attend?

• Managers or consultants engaged in Quality Management
• Expert advisors aiming to master the implementation of a Quality Management System
• Individuals tasked with ensuring compliance with QMS requirements
• Members of a QMS team

General Information

• The cost of certification is included in the exam fee.
• A training manual containing over 450 pages of information and practical examples will be provided.
• A participation certificate for 31 CPD (Continuing Professional Development) credits will be issued.
• In case of failing the exam, you can retake it within a year at no additional cost.

This instructor-led, live training in the UAE (online or onsite) is aimed at beginner-level IT professionals and service management practitioners who wish to understand the fundamentals of ISO/IEC 20000, learn how to implement a Service Management System (SMS), and prepare for the ISO/IEC 20000 Foundation certification exam.

By the end of this training, participants will be able to:

• Understand the fundamentals of ISO/IEC 20000.
• Gain knowledge of the requirements for a service management system (SMS).
• Learn how to plan, implement, and maintain an SMS aligned with ISO/IEC 20000 standards.
• Prepare for the ISO/IEC 20000 Foundation certification exam.

This instructor-led, live training in the UAE (online or onsite) is aimed at intermediate-levelIT professionals and auditors who wish to gain the skills and knowledge needed to lead and conduct ISO/IEC 20000 audits effectively, ensuring IT service management systems comply with the standard's requirements.

By the end of this training, participants will be able to:

• Understand the principles and requirements of ISO/IEC 20000.
• Develop the skills to conduct an ISO/IEC 20000 audit according to ISO 19011 and ISO/IEC 17021-1.
• Plan, lead, and report on an audit for IT service management systems (ITSMS).
• Gain the confidence to achieve certification as an ISO/IEC 20000 Lead Auditor.

Why Should You Attend?

The Certified Lead Ethical Hacker training course equips you with the essential skills to conduct information system penetration tests using established principles, procedures, and techniques. This will help identify potential vulnerabilities within a computer network. Throughout this course, you'll acquire the knowledge and abilities needed to lead a penetration testing project or team and execute both internal and external pentests in line with standards like the Penetration Testing Execution Standard (PTES) and the Open Source Security Testing Methodology Manual (OSSTMM). Additionally, you will learn how to draft comprehensive reports and propose effective countermeasures. Through practical exercises, you'll also master penetration testing methods and gain the skills necessary for managing a pentest team as well as handling customer communication and conflict resolution.

The Certified Lead Ethical Hacker training course offers an in-depth technical perspective on information security through ethical hacking practices, including common techniques such as gathering intelligence and detecting vulnerabilities both within and outside of business networks.

This training is also aligned with the NICE (National Initiative for Cybersecurity Education) Protect and Defend framework.

Upon mastering the required knowledge and skills in ethical hacking, you can take the exam to earn the "PECB Certified Lead Ethical Hacker" credential. Holding this PECB certification will demonstrate your proficiency in performing and managing penetration tests according to industry best practices.

Who Should Attend?

• Individuals interested in IT Security, especially those keen on ethical hacking, whether for further knowledge or as part of a career shift.
• Information security officers and professionals aiming to master ethical hacking and penetration testing techniques.
• Managers or consultants looking to understand how to oversee the penetration testing process.
• Auditors who wish to conduct professional penetration tests.
• Individuals responsible for safeguarding information systems within an organization.
• Technical experts interested in learning how to prepare a pentest.
• Cybersecurity professionals and members of information security teams.

This course provides all the critical knowledge required to approach, understand, manage and successfully carry out a digitalization and retention/archiving project, including security, search and risk analysis techniques and the identification of legal, regulatory, contractual and insurance issues. A set of methodological tools is included in the themes covered, to effectively digitize any process and choose the appropriate solution without getting into the details of the related technologies. Finally, the course offers some food for thought on the changes in store for digital data and the new technologies to consider for establishing true data governance.

When you are well versed in all the concepts required for digitalization project, you will be able to take the exam and apply to be a PECB Certified Lead Digitalization and Electronic Archiving Manager. By earning this certificate, you will demonstrate that you have the practical knowledge and professional capacities to support and direct a team in charge of carrying out a digitalization and electronic retention/archiving project.

The PECB Certified Data Protection Officer training course equips you with the essential knowledge and skills necessary to competently fulfill the role of a data protection officer within a GDPR compliance program.

Why Should You Attend?

Data protection is increasingly critical, leading organizations to prioritize safeguarding this information. Non-compliance not only infringes on individuals' fundamental rights but also exposes organizations to risks that can damage their credibility, reputation, and financial stability. This is where your expertise as a data protection officer becomes crucial.

The PECB Certified Data Protection Officer training course will empower you with the knowledge and skills required to serve as a Data Protection Officer (DPO), ensuring organizational compliance with GDPR requirements.

Through practical exercises, you'll master the DPO role and gain the competence needed to inform, advise on, and monitor GDPR compliance while effectively collaborating with supervisory authorities.

Upon completing the training course, you can take the exam. Successfully passing it allows you to apply for the “PECB Certified Data Protection Officer” credential. This internationally recognized certificate attests to your professional capabilities and practical knowledge in advising controllers and processors on meeting their GDPR obligations.

Who Should Attend?

• Managers or consultants aiming to assist organizations in planning, implementing, and maintaining a GDPR compliance program
• DPOs and individuals tasked with ensuring adherence to GDPR requirements
• Members of information security, incident management, and business continuity teams
• Technical and compliance experts preparing for a data protection officer role
• Expert advisors involved in the security of personal data

Learning Objectives

• Grasp the concepts of GDPR and interpret its requirements
• Understand the content and interrelation between the General Data Protection Regulation and other regulatory frameworks, such as ISO/IEC 27701 and ISO/IEC 29134
• Aquire the skills to perform the role and daily tasks of a data protection officer within an organization
• Develop the ability to inform, advise on, and monitor GDPR compliance while working effectively with supervisory authorities