Course Outline
Understanding Process Digitalization and Retention
- Context of Digitalization:
- Information Lifecycle Management (ILM).
- Distinguishing between digitization (process), digitalization (process transformation), and electronic archiving.
- Regulatory Framework:
- Legal retention obligations, including statutes of limitations.
- Regulatory compliance with standards such as GDPR, HIPAA, and local laws.
- Contractual and insurance considerations regarding data integrity and preservation.
- The Value of Archiving:
- Reducing costs and optimizing physical space.
- Ensuring business continuity and disaster recovery.
- Enhancing organizational agility and decision-making capabilities.
- Risks and Threats:
- Identifying risks such as technical obsolescence, data loss, and unauthorized access.
- Applying risk analysis methodologies specifically for digital archives.
- Workshop 1: Assessing the current state of information management within an organization.
Methodological Aspects of a Digitalization Project (Part I)
- Project Initiation:
- Defining the scope of the digitalization project.
- Conducting stakeholder analysis and drafting organizational charters.
- Requirements Analysis:
- Functional requirements: search, access, security, and interoperability.
- Non-functional requirements: performance, storage capacity, and format preservation.
- Information Classification:
- Categorizing documents as Active, Inactive, or Historical.
- Establishing classification schemas and taxonomies.
- Selection of Partners and Providers:
- Preparing Requests for Proposals (RFPs).
- Establishing criteria for vendor selection, including SLAs, audit trails, and long-term viability.
- Workshop 2: Drafting a Project Charter and Requirements Document for a digitalization initiative.
Methodological Aspects of a Digitalization Project (Part II)
- Digitization Processes:
- Workflow: capture, indexing, verification, and transfer.
- Quality standards for digitized files, including resolution, color accuracy, and OCR quality.
- Metadata and Indexing:
- Understanding metadata schemas such as Dublin Core and METS.
- The importance of metadata for enhancing searchability and preservation.
- Storage and Preservation:
- Comparing physical versus logical storage strategies.
- Format preservation (e.g., PDF/A, XML) to mitigate obsolescence.
- Bit-level management and integrity checks.
- Validation and Handover:
- Defining acceptance criteria for digitized content.
- Facilitating the transition from paper-based to digital workflows.
- Workshop 3: Designing a Metadata Schema and Quality Assurance checklist.
Solutions and Body of Documents
- Electronic Archiving Solutions:
- Comparing DMS (Document Management Systems), ERMS (Electronic Records Management Systems), and ARMS (Archive Records Management Systems).
- Selecting appropriate solutions by focusing on architecture and capabilities rather than deep technical details.
- Security and Access Control:
- Implementing Role-Based Access Control (RBAC).
- Applying encryption for data at rest and in transit.
- Maintaining audit trails and user logging.
- Retrieval and Search:
- Leveraging advanced search capabilities, such as Boolean and faceted search.
- Ensuring long-term data availability.
- Legal and Contractual Aspects of Storage:
- Maintaining the "original" status of electronic documents through Chain of Custody.
- Managing legal holds and litigation support.
- Workshop 4: Evaluating a vendor solution based on methodological criteria.
Developments, Governance, and Certification Exam
- Data Governance:
- Establishing policies for data retention and destruction.
- Ensuring compliance and auditability.
- Developing governance models and steering committees.
- Future Trends and Technologies:
- Applying AI and Machine Learning for automated classification in archiving.
- Exploring Cloud Archiving and Distributed Ledger Technology (Blockchain).
- Promoting sustainability in digital archiving practices.
- Case Studies:
- Analyzing real-world examples of both successful and failed implementations.
- PECB Certification Exam:
- Completing a theory-based exam to achieve the status of PECB Certified Lead Digitalization and Electronic Archiving Manager.
Requirements
- While a specific technical degree is not mandatory, having familiarity with standard office procedures is advantageous.
- Participants should be prepared to lead and manage teams, as this is a Lead-level certification.
Testimonials (4)
Theory followed by practical examples and exercices. Job well done!
Vincenzo Delle Donne - Department of National Defence
Course - ISO 37301 Compliance Management System
the expertise & knowledge of the trainer
Erica DeRosa DeRosa - Aecon Group INc.
Course - ISO 37001 Anti-Bribery Management System
I enjoyed the quizzes, and Driton's style of teaching.
Chloe - SEEC MM Ltd.,
Course - ISO 9001 Lead Implementer
With both my 2022 ISO 9001 audit prep-related training & the recently completed ISO 9001 audit prep refresher course; Dereck has helped me significantly with regards to gaining a new & practical perspective of the ISO 9001:2015 clauses & sections & how they apply to our business. Dereck has also helped me with both training courses --- to improve my ISO-related communications both with our company's employees and the external ISO Auditors .